Tianguo Cuican Apartment

The style of the room is really good, but it's a pity that the hygiene is a bit poor. I just took a shower and took the bath towel and found this situation. Also, when I checked out in the morning, the points on Ctrip said that I would check out at two o'clock in the afternoon. At 1:30, the aunt knocked again. The front desk called the door or something because they were afraid that we wouldn't check out, right? So urgent

This is my second time staying here. I stayed here once last year. The luxury is even better. Children can live in a small room. If you don’t pay RMB 200, you can live in a duplex. I’m very satisfied. Traveling is also convenient. Jihua 6th Road subway station is just a few hundred meters away. It’s just right there. Looking for food at Daliang Bell Tower.

The check-in time for the order was after 14:00. When we checked in after 2 o'clock, we were told that the guest in the room had not left yet, and no one answered the call, so the room could not be given to us yet. It was a completely unacceptable reason. I asked him if he had asked someone to knock on the door, etc., but there was no response. He said that he could arrange another room on the same floor for us to rest first, and we accepted it (no check-in), but we still have no response. No further word on the condition of the room. When we were about to go out again at around 5 o'clock, a suspected cleaner (without uniform/employee ID) came over and said that the room was now ready and could be moved. But since we had to rush for the trip and our luggage was unpacked, we couldn't move it right away, so we told her that we were leaving and the car was waiting for us. We would check in when we came back. But she had a bad attitude and said that we had occupied two rooms (I don’t know how we got two rooms because we hadn’t checked in yet). She said that the move would be quick and she wanted us to move right away, which was simply unreasonable. The attitude was so bad that we decided not to tell her and went directly to the front desk. The front desk didn't argue and agreed to come back and deal with it later. To be honest, the room access was okay, but the corridor was very dark. So overall, I don’t recommend it at all and will never book again. It was a very poor and unacceptable experience that affected my mood.

Ms. No. 2 provides enthusiastic service

The service is very good. If you have any questions, we will follow up immediately. There are supermarkets and restaurants around the downstairs, which is more convenient. It takes about 14 minutes to drive to Feihong Pedestrian Street and Lingnan Tiandi.

The room had a strong smell of smoke. It was average. The sound insulation was poor. There was a big gap in the door. I felt unsafe.