Best Hotels near City-Haus, Frankfurt

Really good idea logging in for a business trip at the centre next to a big train station and some many things are available close by. Ideal for solo travel

**All my reviews are written in a way that is fair and unbiased** ***Stop**** If you are thinking of taking your family and have young children or are a recovering victim of drug abuse, domestic violence/sex trafficking if you suffer depression and anxiety this may not be the ideal hotel for you especially if you are triggered easily by any of the previously listed. Upon arrival at the hotel, the smells are of various tobacco smokes, drugs and urine. The street at which the hotel is located is in the heart of the red light district which is a very loud and vibrant street. If you wish to visit those attractions the hotel is well located for all your needs but don't expect to get much sleep. The reception desk as you walk in is fine and the gentleman at the front desk is very pleasant and friendly. He spoke fluent English enough to have a conversation. I was pleasantly surprised how many more of the people in Frankfurt were fluent in English than in Berlin. I went to my room and had issues using the door mechanism and had to have the man at the front desk show me how the mechanism works. Upon entering the hotel room itself it was very clean and well kept, the TV was large and in working order. I really appreciated that they had international news channels available for my language. The bathroom had been very well equipped to modernise and was very big. I found that there were no hand soap available after using the toilet and when I went to use the shower who ever fixed the shower head holder instead of putting a new one in place where the old one had broken put a new one on lower down and now the shower head points below the shower curtain meaning the floor got flooded after one shower. The first night trying to sleep was one of the worst hotel experiences I personally have ever had. Due to the hotel being located next to a ******* the music shook the room and was auditable through out the night up until 7am . I woke up with neck ache as the pillows were not solid enough to comfort the neck and I then suffered a migraine. I slept partially waking up through the night just to try to sleep again with this happening repeatedly. People were shouting in the hallway with no respect for other guests and eating food that smelt revolting. Through the night and through the day people could be heard shouting outside and the screams of heroin addicted **********s getting beaten by their pimps and screaming crack addicts were regular. I stepped outside and right away could see heroin addicts burning drugs on spoons and crack pipes being lit right outside the hotel reception doors. People purposely tried to stare me out as I walked down the road probably looking for a fight. I definitely could tell the area is anything but safe or child friendly. The bathroom was reported and the gentleman at the front desk was apologetic but couldn't do anything until the next morning by the second night putting my head to the pillow hearing those same screams, shout

The hotel is near Frankfurt Central Station, a five-minute walk away. You can also walk directly from other Frankfurt attractions. However, there is a red light district behind. It is recommended that single girls go around as much as possible. The front desk of the hotel is very good and enthusiastic. The breakfast is very rich and I like their scrambled eggs

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

We checked out as soon as we checked in, the rooms are very sub standard they are damp and mouldy, was shown 3 other rooms which where a disgrace also. bedding very dirty and old fashioned throughout, 'non-smoking rooms' that all had the odour that someone had recently been smoking in them. Shower not working either. Unsafe outside as there are a lot of drug addicts and homeless hanging around the entrance... AVOID AT ALL COSTS When asked for a refund the management just laughed and told us we can check out but no refund, was very very unhelpful and very rude SIMPLY AVOID AT ALL COSTS

I am still staying at the hotel and my experience so far has been absolutely horrible. The checkin was so slow and the male receptionist was disinterested for any greetings let alone offering any help with baggage . Sent me through wrong side of the lift and had to take stairs to get to my room it would have been easier if I was advised to take only 3 steps of stairs and the then the lift which opens right outside the room I was allocated. The cleaning standards of the hotel are awful on next level. The room is so dirty , the corners are filthy and the situation under the beds is disgusting. The housekeeper enter your room to verify if you are staying over rather than checking the system at the reception. The cleaners seem bothered when you ask them to refresh your room and they don’t greet you at all. It’s like I always have to remind twice if I need something. Customer service runs in negative not even zero . I made the biggest mistake of choosing this hostel /hotel , I have never experienced this bad hotel in my life. My recommendation, spend a little more and book somewhere where the staff actually wants to work. Well apart from greeted by a lovely lady receptionist on Saturday evening , the day I checked in ,,, nothing is right about my stay.

I have had the worst experience with this hotel in all the years I have traveled. I booked the hotel because according to the photos I had a good breakfast ......que for me is fundamental, although it is not well located My surprise has been that when I arrived at the hotel they told me they have suspended breakfast ¡¡NOT AVERT!! ......¡ VERGANGOUS!!! Now I have to look for life, in a city I don't know to be able to dismantle. The very bad service. With regard to the rooms, NOT ARE COMPATIBLE .... have a very rare design that makes them little transient. Score -5 (under zero) VERY HOW AND RECOMMENDABLE MAY MALL LOCATION

I have already stayed two times in this hotel and I find it delicious. Comfortable to everything: the fair is also walking, in the centre with public means and is located in a beautiful residential and quiet neighborhood (Bockenheim), near a university. It is a historic hotel, but well-reconstructed. With a wide and bright atmosphere, excellent rooms. Perfect breakfast: salty and sweet, nothing missing. Personal in the room and at the reception: professional and gentle. There is a fish restaurant near the hotel or there are several restaurants in the neighborhood less than 500 metres.

The air conditioner is not working well, the room card often cannot be swiped to open the door, other things are ok! There is a bus stop at the entrance of the hotel, which can directly reach the city center and the train station, which is very convenient!

Very clean hotel - The great staff , especially Abdullah Kwaidi and Justin, they are very helpful - the room has a coffee machine and air conditioning and amenities - car Parking under the hotel - lobby sessions and outdoor sessions - there are most services near the hotel