2 Chome-5-33 Hakataekihigashi, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanView Hotel Details
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Tenza Hotel at Hakata Station Guest Reviews
4.4/5
Very Good
248 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(248)
Positive reviews(242)
Reviews with photos/video(65)
Awesome rooms(48)
Easy to get around(39)
Convenient for shopping(31)
Near shopping area(29)
Large rooms(21)
Great value for money(13)
Tasty food(8)
Friendly front desk staff(7)
Negative reviews(6)
Ho Bobo
Standard Queen Room
Stayed in Jun 2024
Family
26 review
4.2/5
Very Good
Posted on Jun 4, 2024
The room was clean and had a massage chair! The view was not good, but the massage chair more than made up for it.
Purser Bryan
Standard Twin Room
Stayed in May 2024
Family
7 review
4.2/5
Very Good
Posted on Jun 2, 2024
Due to the new green tree policy, I do respect the hotel follow the row not to clean the room, bathroom and make the bed. But can’t wonder why should I clean the trash can by myself per day ??
Anwar A
View Queen Room
Stayed in Oct 2024
Couples
7 review
4.2/5
Very Good
Posted on Oct 5, 2024
It is an excellent location near the main train station and shopping areas. The hotel catered free washing and drying machines. You can buy the detergent at the front desk. The breakfast spread was decent.
JMCh
View Queen Room
Stayed in Mar 2024
Couples
26 review
4.2/5
Very Good
Posted on Mar 18, 2024
It’s such a lovey hotel. Just a few minutes away from JR Hakata Station and 8 minutes on taxi to the airport. Enjoyed sampling the shampoos and conditioners.
Elaine Ling Ling
Standard Queen Room
Stayed in Aug 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Perfect location with few minutes walk to JR Hakata station. Only Jpy260 for JR to domestic airport. Convenient for eating with wide variety of restaurants, also perfect for shopping of Japanese products and pharmacy.
Response from Property: Thank you very much for staying at Tenza Hotel Hakata Station. We would also like to thank you for taking the time out of your busy schedule to post. We are very happy to hear that you were satisfied with your stay with us. We will continue to strive to provide even more comfort to our customers, so we look forward to your continued support of our hotel. We look forward to your next visit.Tenza Hotel Hakata Station Front
CL8888
View Queen Room
Stayed in Feb 2024
Couples
4 review
3.7/5
Posted on Mar 26, 2024
Overall this hotel was excellent. The location is unbeatable as it is so close to the train and bus station. Next door is a convenience store. Breakfast was alright. Room is spacious. However, please be reminded that the hotel does not do room cleaning everyday, and requires you to throw your own garbage and dirty towels outside of the room. Also, there is no bottle water provided with the room. Other than that, this hotel is highly recommended.
Guest User
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel is really close to the station and it provides all you need. To find it you can put the following into Google maps: tenza hotel hakata station. The staff is friendly, the level of English varies, so it is good to have Google translate or any other translating app on the phone. The breakfast provided a large variety of foods and for Japan a lot of vegetables (vegan &vegetarian) choices. There is no milk alternative served but that is rare in Japan anyway. All in all recommended.
Saiiz
View Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Very good service, close to the station, convenient to travel.
CamBlogger
Stayed in Jul 2023
Family
10 review
4.0/5
Very Good
Posted on Jul 12, 2023
Near Hakata Station, very convenience to go shopping and other place for sightseeing.
Guest User
View Twin Room
Stayed in Dec 2023
Family
6 review
3.7/5
Posted on Dec 25, 2023
Overall great experience. I’ve stayed there for 3 nights, it will make the experience better if they do the room cleaning after the second night. I did requests, however they mentioned not their policy to clean.
Tung2
Stayed in Mar 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Apr 2, 2024
Good location, close to Hakata station, around 5mins walk
Guest User
Standard Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
good hotel for our family
Siew Ping
Standard Twin Room
Stayed in Sep 2023
Couples
8 review
4.5/5
Great
Posted on Nov 3, 2023
Location is definitely a plus for this hotel, just 100-150meter walking distance to the station and surrounded with restaurants, the best is it is directly opposite a giant departmental that sell all kind of goods include a huge supermarket within the store
Guest User
View Queen Room
Stayed in Apr 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 22, 2024
Great location and delicious breakfast
Guest User
View Queen Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Everything are great
Response from Property: Thank you very much for staying at Tenza Hotel Hakata Station. We would also like to thank you again for taking time out of your busy schedule to post this article. We are very happy to see that you were satisfied with your stay this time. We will continue to strive to provide further healing to our guests, and we look forward to your continued support of our hotel. We look forward to seeing you next time.Tenza Hotel Hakata Station Front