Modern Crown Hotel Reviews

Response from Property: 【很安靜，停車位寬敞，工作人員友好】尊敬的客人：您好！非常感謝您對我們酒店給予的高度評價！我們很高興聽到您覺得酒店環境安靜，這確實是我們一直努力為客人營造的舒適氛圍。同時，酒店後面寬敞的停車位也為您的出行提供了便利，我們深知這對於自駕的客人來説非常重要。您提到我們的工作人員非常友好，還主動幫您收拾衣服，尤其是在您洗衣服時間很晚的情況下，這真的讓我們感到非常驕傲。我們的團隊一直致力於為客人提供超出期望的服務，您的滿意就是對我們最大的肯定。聽到您説“沒什麼可抱怨的”，這對我們來説就是最好的讚美。我們會繼續努力，不斷提升服務質量，確保每一位客人都能在我們酒店享受到温馨、舒適的住宿體驗。期待您再次光臨，祝您生活愉快！摩登之冠酒店全體員工期待再次為您服務！

Response from Property: [The room is quiet and sanitary, the service is very good, and the facilities are complete] Dear guests, hello! I read your comments with joy and emotion. Every compliment is like a beam of light, illuminating our way forward. I would like to express my warmest thanks to you! We know that in the busy journey, a quiet and tidy space is a good medicine to soothe the body and mind. In order to protect this tranquility, we used double-layer hollow soundproof glass at the beginning of the architectural design. In terms of hygiene, we have established a "three-level quality inspection" system. The room aunt uses professional tools to deeply clean every corner, just to present the purest living environment to you. We are very pleased with your recognition of the complete facilities! The service team always adheres to the concept of "actively anticipating needs", and your satisfaction is our most precious medal! In the future, we will continue to listen to the voices of guests, optimize service details, regularly update facilities and equipment, and create a more demand-oriented stay experience. This will always be your warm journey harbor. We look forward to meeting you again in the morning with the fragrance of tea and the night with twinkling stars, and continue to write more beautiful stories! From all the staff of Modern Crown Hotel!

Response from Property: [Excellent service] Dear distinguished guest: Hello! Thank you very much for choosing to stay in our hotel and sharing such a detailed stay experience. Your affirmation makes us feel warm, especially the recognition of the service of our front desk colleagues, which we cherish more than any reward. Regarding the two thoughtful services you mentioned, this is a vivid embodiment of our "proactive service" concept: 1. Room upgrade is a "surprise gift" we prepare for high-quality guests, and your satisfaction is a great honor for us. 2. Active contact for lost property is the standard procedure of our "departure care" service. Through the intelligent room status management system, we ensure the safety of each guest's belongings. Thank you again for recording these warm moments in words, which will become the most moving chapter on our service story wall. I wish that every journey of yours in the future will be full of wonderful encounters like this stay. Sincerely, Modern Crown Hotel

Response from Property: [Comfortable hot springs, clean rooms, intelligent control, and detailed details] Dear distinguished guest: Hello! Thank you very much for your comprehensive and detailed evaluation of our hotel! All our team members are very happy and proud to hear that you have given such high praise to our hot springs, room facilities, breakfast services and customer service attitude. You mentioned that the hot springs are really comfortable, which makes us very happy. We have been committed to providing guests with a relaxing hot spring experience. We hope that you can feel our care and care while enjoying the hot springs. Regarding the three rooms you booked, you mentioned that they are all clean and equipped with smart functions. The settings of air conditioning and TV are also very thoughtful, which makes us feel very gratified. We have been committed to providing guests with a comfortable and convenient accommodation environment. Your satisfaction is the best affirmation of our room facilities and services. You also mentioned the intelligent control of the room in particular. You can control all the equipment in the room with one button to sleep, and the curtains can be closed darkly, which makes us very proud. We have been working hard to improve the technological content and comfort of the room, hoping to bring you a more convenient and comfortable accommodation experience. Regarding the breakfast service, you mentioned that there are not many varieties but they are sufficient, and breakfast does not end until 10:30 on Saturdays, which gives you more time to sleep, which makes us feel very considerate. We have always been committed to providing guests with considerate and thoughtful breakfast services, and we hope that while enjoying the food, you can also feel our dedication and care. You also mentioned that the lobby is simple and not luxurious, but the details are handled very well, and the customer service is also very polite. They gave us some tea when we sat down, and gave us a small gift when we checked out, which made us very touched. We have always been committed to providing guests with warm and thoughtful services, and your satisfaction is the best affirmation of our service attitude. Thank you again for your support and affirmation. We will continue to work hard to maintain and improve the service quality of the hotel. I look forward to your visit again next time and spending more good times with us. I wish you a happy life and all the best! Sincerely, Modern Crown Hotel

Response from Property: 【物美價廉，服務態度好，裝修高級】尊敬的貴賓：您好！太感謝您的熱情好評了！看到您説‘宇宙無敵爆炸螺旋好睡’，我們都忍不住笑了，這真的是對我們酒店床品和環境的最高讚譽！物美價廉也是我們一直追求的目標，能讓您在這麼實惠的價格下享受到四星級的待遇，我們感到非常自豪。您提到的小姐姐人美聲甜，服務態度好，這讓我們酒店的團隊倍感欣慰。我們的每一位員工都致力於為客人提供最温馨、最貼心的服務，您的滿意就是對我們最大的鼓勵。裝修高級也是您對我們酒店環境的一種肯定，我們一直致力於打造一個既舒適又時尚的住宿空間，讓每一位客人都能在這裏找到家的感覺。聽到您説‘下次還住這裏’，我們真的非常開心。您的忠誠和支持是我們前進的動力，我們會繼續努力，不斷提升服務質量，確保您每次來都能感受到家的温暖和舒適。期待您的下次光臨，祝您生活愉快！摩登之冠酒店敬上

Response from Property: 【環境非常好，外賣方便，服務態度好，甜品贈送】尊敬的客人：您好！真誠感謝您不吝分享如此細緻的入住體驗！得知您對酒店周邊環境、外賣便利性及貼心服務感到滿意，我們深感欣慰。客房團隊精心維護綠植與景觀佈局，力求讓每位客人感受自然與現代的融合；周邊3公里內與多家餐飲品牌合作，確保您足不出户也能享用多樣美食🍱。更欣喜的是，您留意到了我們的“隱形服務”——24小時微信專屬管家快速響應需求、客房免費贈送手作甜品等細節，能為您省去繁瑣流程、增添旅途中的小驚喜，正是我們“以客為友”理念的踐行。未來我們將持續優化周邊生活指南、升級客房智能服務系統，讓便捷與温暖始終相伴。期待與您重逢於這座城市的燈火闌珊處，祝您日日舒心，常懷美好！摩登之冠酒店全體員工期待再次為您服務！

Response from Property: [Clean and tidy, smart equipment, thoughtful service, rich breakfast] Dear guest: Hello! First of all, please allow me to express my sincerest thanks to you on behalf of all members of the Modern Crown Hotel. Your comments are like a precious gift, which not only illuminates every day of our team, but also points out the direction for our future service improvement. You highly praised the cleanliness of our hotel environment, thanks to our strict cleaning process and efficient maintenance team. We are well aware that a fresh and tidy environment is the cornerstone of a pleasant stay for guests. At the same time, the smart control equipment you mentioned is a modern facility we specially introduced to enhance the guest experience. We are honored to know that these devices have brought you great convenience. In terms of female guest-friendly facilities, we pay special attention to details, from hair dryers, makeup mirrors to selected toiletries, each of which is carefully selected to meet the diverse needs of guests. Your recognition of these facilities is the greatest affirmation of our meticulous care. In addition, you also mentioned the clean packaging of towels and the brand new and cleanliness of all supplies. Behind this is our strict control of hygiene standards and our deep concern for the health of guests. We are well aware that a clean and hygienic accommodation environment is the premise for guests to stay at ease. When you leave the hotel, you are deeply impressed by the high-quality service of the front desk staff. Their enthusiasm, professionalism and meticulous care are a vivid embodiment of our hotel's service concept. The careful action of helping to lift the suitcase is a caring service specially launched by us to enhance the guest's departure experience. We are very pleased to know that you are satisfied with these services. The delicious breakfast is also a highlight of our hotel. We have been committed to providing a variety of breakfast options to meet the different tastes and nutritional needs of guests. Your praise gives us more confidence to continue to improve the quality and diversity of breakfast. Finally, thank you very much for your recommendation. Your satisfaction is our greatest motivation and the source of our continuous pursuit of excellence and improvement of service quality. We are well aware that every guest's feedback is the best test of our work. Therefore, we will continue to uphold the service concept of "respecting customers and pursuing excellence", continuously improve service quality, and provide guests with a more excellent and personalized accommodation experience. Thank you again for your valuable comments and trust. I look forward to welcoming you again in the future and creating more beautiful memories together. Wish you a happy life and all the best! Sincerely, Modern Crown Hotel

Response from Property: [Professional and thoughtful service, convenient facilities, rich breakfast, clean and hygienic] Dear guests: Hello! First of all, please allow us to express our deepest gratitude to you. Thank you for choosing and staying in our hotel, and thank you for giving such a detailed and high evaluation after the experience. Your satisfaction is our greatest motivation and honor. We are very pleased to learn that the professionalism and thoughtfulness of the front desk reception have left a deep impression on you. The front desk is the facade of the hotel and the first stop for us to establish contact with guests. Their enthusiastic attitude and problem-solving ability are the core embodiment of our service. We promise to continue to maintain this high standard of service so that every guest can feel the warmth of home. Regarding the design and facilities of the hotel, we are very happy to hear your appreciation of its unique style. The design that combines traditional and modern elements is designed to provide guests with an accommodation environment that is both comfortable and full of artistic atmosphere. The convenience of smart facilities is also the result of our continuous pursuit of innovation. I hope they can make your accommodation experience more relaxed and enjoyable. The rich and delicious breakfast is what we have always insisted on. We know that a good breakfast can inject full vitality into the guests' day. Your affirmation is the greatest encouragement for our chef team and catering services. The superior geographical location is a highlight of the hotel. We are well aware of the importance of convenient transportation for guests. It is our greatest honor to allow you to enjoy a comfortable stay while easily exploring the surrounding attractions and food. In terms of hygiene, we always adhere to the highest standards to ensure that every guest can rest in a clean, tidy and dust-free environment. Your affirmation makes us more convinced that our efforts are worthwhile. Thank you again for your strong recommendation and trust. We promise to continue our efforts to continuously improve the quality of our service and provide you and every guest with a more excellent accommodation experience. I look forward to meeting you again in the future and creating more beautiful memories together. I wish you a pleasant journey and a happy life! Sincerely, Modern Crown Hotel

Response from Property: 【All facilities are available】Dear guest: Hello! Thank you very much for your detailed praise. We are honored to hear your love for our hotel! You mentioned that from the moment you stepped into the hotel lobby, you were attracted by our luxurious and warm atmosphere, which is the comfortable environment we have been working hard to create. We are very happy to provide you with a home away from home. Regarding the room, we have been committed to providing guests with spacious and bright space and fully equipped facilities to ensure that you can enjoy the convenience and comfort of home during your stay. The comfort of the bedding is one of the details we pay great attention to, and I am glad to know that you are satisfied with it. The hotel's service team is the pride of our hotel, and every employee has been professionally trained to provide warm and thoughtful service. They will also be very pleased to be recognized by you. Breakfast is the most important meal of the day. We have been committed to providing a variety of high-quality food to meet the taste needs of different guests. I am glad that our breakfast can satisfy you and meet all your fantasies about food. Thank you again for your choice and praise, and we look forward to your choosing our hotel again on your next trip. We can't wait to provide you with excellent service and experience again, making you feel the warmth and comfort of home. Wish you a pleasant journey! Sincerely, Modern Crown Hotel

Response from Property: 【Complete facilities and good hygiene】Dear guest: We are very sorry for the inconvenience caused to you. We deeply regret your stay experience this time. We attach great importance to the noisy room problem you mentioned. Indeed, we failed to fully meet your needs for a quiet environment, which was our negligence in room allocation. At the same time, we also sincerely apologize for the situation that you need to wait for the room after arriving at the store, which affects your stay experience. In response to these problems, we will immediately hold a full staff meeting to order immediate rectification to ensure that in future services, we can allocate rooms more accurately according to guests' needs, and enhance the efficiency of room preparation to reduce guests' waiting time. Your satisfaction is our unremitting pursuit. We once again express our deep apologies for this shortcoming and hope to have the opportunity to serve you again so that you can feel the true quality and service of our hotel. If you have any further questions or need assistance, please feel free to contact our hotel. Looking forward to your understanding and welcome you to visit Modern Crown Hotel again. Sincerely, Modern Crown Hotel

Response from Property: [Warm service, individual packaging, warm supper, pick-up service] Dear guest: Hello! Thank you very much for your detailed and high evaluation of our hotel! Your satisfaction and recognition are the greatest encouragement and honor for us. First of all, we are very happy to know that the hotel staff has left you with a warm impression. We have been committed to cultivating a professional and enthusiastic service team, aiming to provide every guest with intimate and thoughtful service. Regarding the room items you mentioned, they are well prepared and thoughtful, which is exactly what we are working towards. We are well aware of the various items that guests may need during their stay, and we try our best to ensure that everything is in place so that you can feel the convenience and comfort of home. In terms of hygiene, we always adhere to high standards and strict requirements. The individual packaging of personal items such as bath towels and slippers is one of the measures we have taken to ensure hygiene and safety. I am very glad that our efforts have been recognized and affirmed by you. We were also very pleased to receive the surprise of Tremella Soup when we returned to the hotel at night. This is a small gift specially prepared by us to add a touch of warmth and care to you. I didn't expect it to bring you such great pleasure and touching. The departure souvenirs and pick-up station service are also value-added services we have launched to enhance the guest experience. We are glad that these services can make your journey more convenient and enjoyable. Thank you again for your recognition and praise! Your support and encouragement are the driving force for our continuous progress. We look forward to your visit again and promise to continue to provide you with better services and experience. Wish you all the best and look forward to seeing you again! Sincerely, Modern Crown Hotel

Response from Property: 【Warm service, excellent location】Dear guest: Hello! Thank you very much for your detailed and high evaluation of our hotel! Your satisfaction and recognition are the greatest source of encouragement and motivation for us. First of all, we are very honored to receive your high evaluation of the hotel service staff. Their warm, thoughtful and professional service has always been the pursuit and core of our hotel. We are well aware that every guest's stay experience is inseparable from their efforts, so we will continue to strengthen the training and management of service staff to ensure that every guest can feel the warmth and care of home. Regarding the hotel's facilities, we have been committed to providing modern, comfortable and functional rooms and public facilities. We are very pleased to know that you are satisfied with our facilities. This is precisely because we are constantly working hard to update and maintain the facilities to ensure that the guests' stay experience is consistent. The location of the hotel is also something we are proud of. It only takes about ten minutes by taxi to popular attractions such as the railway station, National Forest Park and Children's Park, which undoubtedly provides great convenience for guests' travel. At the same time, the rich and diverse dining and shopping options nearby also make your trip more colorful. The surprise desserts and parting gifts you mentioned during your three-day stay are specially prepared to express our gratitude for your loyalty. We are glad that these small details can add a touch of warmth and pleasure to your stay. Thank you again for your recognition and praise! Your support and encouragement are our driving force for continuous progress. We look forward to your visit again and promise to continue to provide you with better service and experience. I wish you a pleasant journey and all the best! Sincerely, Modern Crown Hotel

Response from Property: Dear distinguished guest, hello! First of all, I sincerely thank you for taking the time to leave such a thoughtful review for us! As a peer, your recognition is of great significance to us, especially your high evaluation of details, service and hygiene, which makes us feel honored. Your affirmation is not only an encouragement to our team, but also the best verification of our efforts. We are well aware that every practitioner in the hotel industry has a persistent pursuit of quality, and your comments make us feel a tacit understanding and resonance among peers. Your praise has made us more determined to continue to improve the quality of service, and it also inspires us to keep improving and provide every guest with a better stay experience. Your support and trust are our driving force for progress. We will continue to maintain our original intention, operate with heart, and live up to the expectations of every guest. Looking forward to your visit again, and you are also welcome to give us valuable suggestions at any time! I wish you a prosperous career and a prosperous hotel business! Thank you again for your recognition and encouragement! Best wishes! Sincerely, the Modern Crown Hotel Team Date: February 14, 2025

Response from Property: 【Breakfast is delicious】Dear guests: Hello! Thank you very much for your enthusiastic comments and high recognition of our Modern Crown Hotel! We are very pleased to learn that the enthusiastic service of the front desk lady has left a deep impression on you. Her professionalism and enthusiasm are exactly what our hotel has always advocated. It is our greatest honor to bring you a pleasant stay experience. Regarding the room atmosphere and breakfast quality, we have been committed to providing guests with the dual enjoyment of comfort and deliciousness. Your affirmation not only gives us more confidence in the existing services, but also will inspire us to continuously improve in order to pursue a more excellent accommodation experience. At the same time, thank you very much for your recognition of our cost-effectiveness. We always believe that only when high-quality service and reasonable prices coexist can every guest feel the value of the accommodation experience. On the occasion of the Spring Festival, all the staff of the Modern Crown Hotel extend the most sincere New Year's blessings to you and your family! May you have a successful career, a happy family, good health, and all the best in the new year! Looking forward to your next visit, we will continue to work hard to provide you with better service and experience. Sincerely, Modern Crown Hotel