Ripple Hotel (Fuzhou Changle International Airport) Guest Reviews
4.5/5
Great
1019 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(1019)
Positive reviews(973)
Reviews with photos/video(157)
Offers pick-up/drop-offs(316)
Large rooms(135)
Friendly front desk staff(83)
Close to airport(82)
Easy to get around(80)
Classy environment(79)
Average sound insulation(49)
Perfect for business trips(17)
Negative reviews(46)
WEITING
Superior Room (2 beds)
Stayed in Feb 2024
Family
13 Reviews
4.0/5
Very Good
Posted on Feb 17, 2024
Good service, we hv asked additional 3 pillow and 1 additional towel , the hotel staff delivered to our room very fast.
Luk Annie
Superior Double Room
Stayed in Jun 2023
Business travellers
3 Reviews
3.2/5
Posted on Jun 10, 2023
Dirty carpet.
Free shuttle transport to airport
Dr T1
Superior Double Room
Stayed in Sep 2022
Couples
25 Reviews
4.7/5
Amazing
Posted on Sep 24, 2022
This was a nice small, friendly hotel. We had to check out before breakfast to get our flight so I can't comment on breakfast. The hotel arranged a free transfer to the airport for us. The helped us order food direct to the room the night before. They also helped us download the Beijing health app before our flights. If you are flying from Fuzhou this is a great layover hotel.
Guest User
Superior Double Room
Stayed in May 2022
Other
2 Reviews
4.0/5
Very Good
Posted on Jun 3, 2022
good good
Guest User
Superior Double Room
Stayed in Aug 2022
Friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 9, 2022
The hotel is in a good location and convenient to take a taxi. The airport is only a few minutes away from the hotel. The room was clean and overall comfortable. The front desk service is very good, very active, very enthusiastic and very cost-effective. The room is only a little over 100, so it's a good deal and it's very close to the beach, so you can walk there if you have nothing to do
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for staying at Home Inn Ruibaiyun and sharing your stay experience! The hotel has breakfast, wireless wifi, video room, 2-meter double bed room, and customized rooms for you. We are happy to provide you with the most detailed service and sincerely look forward to your visit again, thank you! The hotel is located at No. 666-66 Zhanghu Road, Zhanggang Street, Changle District. The hotel is about 10 minutes away from the airport. The hotel provides free shuttle service at regular intervals.
Guest User
Superior Double Room
Stayed in Jul 2022
Business travellers
1 Reviews
1.2/5
Posted on Jul 26, 2022
Conclusion: This is the most outrageous hotel I've ever stayed in.
Entering the room and colliding with cockroaches, asking to change the room means it is full, and asking to change the sheets and quilt cover also needs to wait, and finally the manager can't say that you can refund your own money and live in another home (it is 12 o'clock at this time, get up at 6 o'clock the next day) plane) and said that he has been operating a hotel for more than ten years, and he is not afraid of bad reviews. He basically maintains an attitude of refraining from talking about the cockroach issue. I will not make an evaluation.
Background: Due to work reasons, I travel for about 200 days a year. Because I need to take a flight early the next day and work late the day before, I booked this Home Inn on the platform. There are not many choices around the airport, and I am also in my heart. No special expectations, but the truth is always more magical.
Consumers spend money to stay in hotels and don't ask for anything else, just want to be clean and hygienic, and this is the result. A cockroach crawled over your head at one o'clock in the middle of the night, it's really scary!
The manager first emphasized the medicine that was just taken, and said that the original price of the room was more than 300, and then emphasized that he could send you away in the middle of the night, and said that the surrounding hotel environment was not as good as yours. From the beginning to the end, there is no attitude to solve the problem, and they are all avoiding it. Service awareness really needs to be improved.
Original TextTranslated by Google
Response from Property: 尊敬的贵宾您好,很抱歉在您入住我们酒店期间给您带来不愉快的体验,周先生这个问题当时是我直接跟您对接的,沿海地区蚊虫确实比较多,正好当天酒店做了蚊虫消*,所以会有晕死的蟑螂跑出来!事情的经过我们不要昧着良心讲话,当时我进房间给您处理这个问题的时候,您要求换房间,我回答您我们酒店已经满房了!然后我就说您如果不满意我们酒店的入住情况,可以考虑更换一家酒店,我们酒店每天都是满房状态,确实没有办法给您更换房间!我还说可以让司机送您到其他酒店,您回答我,其他酒店太贵,我在你这里发票已经开好了,我说发票没关系,您对我们酒店不满意发票我赠送给您,最后您不依不饶的非要叫客房阿姨过来更换床单被套,我回复您,好的!我现在打电话给客房保洁,我说您需要稍等一会。您就一直发脾气嘴里一直念叨着!我觉得吧,您说您家里做了几十年四星级酒店,您就能体会得到我们酒店人的不容易!酒店当天一个房间都腾不出来,我唯一能给你解决就是帮您转移到其他酒店。最后客房保洁去您房间帮您更换床单被套,您也说不需要。给您造成的麻烦,我们深感抱歉,您反馈的问题我们已及时处理,希望您能给我们一次致歉的机会,期待您的再次光临!
Guest User
Featured Business Room (Double bed)
Stayed in May 2022
Business travellers
1 Reviews
5.0/5
Outstanding
Posted on May 13, 2022
For the first time in Fujian on a business trip all the year round, I occasionally found this newly opened hotel. I didn't expect it, but I just took the next day's flight. I didn't expect the unexpected price of less than 200 (the boss said that the opening event was discounted). Not only did 2 have airport pick-up service, but also The most important thing about having breakfast is that the room is big and high, and the bed is also a 2-meter bed. It's a surprise and an accident
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for staying at Home Inn Ruibaiyun and sharing your stay experience! The hotel has breakfast, wireless wifi, video room, 2-meter double bed room, and customized rooms for you. We are happy to provide you with the most detailed service and sincerely look forward to your visit again, thank you! The hotel is located at No. 666-66 Zhanghu Road, Zhanggang Street, Changle District. The hotel is about 10 minutes away from the airport. The hotel provides free shuttle service at regular intervals.