To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2825)
Positive reviews(2752)
Reviews with photos/video(292)
Friendly front desk staff(321)
Classy environment(291)
Large rooms(173)
Delicious breakfast(171)
Great location(75)
Nice bathtub(48)
Perfect for kids(43)
Luxurious(21)
Negative reviews(71)
Fabrice
Standard Queen Room
Stayed in Jun 2023
Business travellers
5 review
2.5/5
Posted on Jun 12, 2023
The hotel advertised a nice spatious gym, but to my greatest disappointment, they dont have one.
Second, the hotel advertises as 5* om trip.com when they are actually only 4.
Last, the coffee machine in the breakfast restaurant was broken with no alternative for black coffee, which was frustrating to start the day.
Having said the above, rooms are nice spatious and clean.
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travellers
20 review
3.7/5
Posted on Nov 17, 2023
Staff not keen to help much. But location good. Breakfast cold.
Eugene
Superior Double Room
Stayed in Jul 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 12, 2023
Great service upon check-in. Very helpful and accommodating with all of my requests. The location is also very conveniently in downtown Ganzhou behind the mixC mall along with many food options nearby. Would stay here again!
Anonymous User
Standard Queen Room
Stayed in Aug 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Very good. Clean and clear. And peace.
GLNL
Superior Double Room
Stayed in May 2021
Business travellers
3 review
5.0/5
Outstanding
Posted on May 23, 2021
very good
Response from Property: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Hengrui Grand Skylight Hotel will be the best in your memories. The warmest and most unique one! Come back often and wish you success in your work and a happy life!
Xihuanyujinxiangdemao
Superior Room (2 beds)
Stayed in Mar 2023
Friends
1 review
5.0/5
Outstanding
Posted on Mar 30, 2023
Environment: Convenient transportation, many shopping malls and restaurants nearby
Facilities: well-equipped, good environment, large and comfortable rooms
Service: The service is considerate and patient, the takeaway is delivered to the room by a robot, very good
Cost-effective, good choice
Original TextTranslated by Google
6/12
Response from Property: The spring breeze in your eyes is better than all the mountains and rivers I have seen~ Thank you for your love and praise of Grand Skylight Hengrui Hotel! We are very pleased with your praise of the hotel service. Living comfortably is the expectation of every traveler, and it is also the ultimate goal of hotel services. We will continue to work hard to make the journey perfect. Looking forward to your stay at Grand Skylight Hotel Hengrui again!
Chenxingxing
Standard Queen Room
Stayed in Apr 2023
Business travellers
17 review
5.0/5
Outstanding
Posted on Apr 9, 2023
A very loving hotel, thanks to Lili at the front desk and Li Yinmei, the waiter, for their attentive and meticulous service!
Facilities: 👍
Hygiene: 👍
Environment: There are restaurants and supermarkets nearby, very convenient
Good service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for the fate that let us know you. Your caring, Your care will surely reap the warmth of a lifetime. Grand Skylight Hotel looks forward to meeting you again!
Guest User
Standard Queen Room
Stayed in Apr 2023
Business travellers
23 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Nice hotel! Great value for money! recommend!
The attitude of the service staff is very good, and they try their best to meet all needs
Breakfast was also provided! Communication is very convenient. Takeaway can be delivered by robots, which is very convenient.
Next time I come to Ganzhou, I will continue to stay
Original TextTranslated by Google
Response from Property: Dear guests: hello! Thank you very much for staying in the hotel and giving a high evaluation. Every part of the hotel is working hard to demand more detailed and timely service for every guest who comes to the hotel. I am very glad to see your recognition of our work. We cherish you With this trust, we will continue to forge ahead and always be ready to bring high-quality services to every guest. We look forward to your coming again!
loriojiang815
Deluxe Family Friendly Suite (Double bed)
Stayed in Apr 2023
Family
21 review
5.0/5
Outstanding
Posted on Apr 5, 2023
Passing through Ganzhou and staying for one night, I chose a family room that is more spacious because I have children. The room facilities are good and the location is good. Had delicious Hakka food downstairs. It would be better if there were more varieties of breakfast.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for patronizing Grand Skylight Hotel Ganzhou Hengrui! Thank you for your good comments and high recognition of us. With your encouragement and support, we will do better. The hotel is located in the core business circle of Zhangjiang New District, Ganzhou City. The environment is stylish and elegant, and the service is meticulous. It is the best choice for your business travel. We pay close attention to your every stay experience, and give us a higher rating as our support and encouragement, and look forward to your next home. We will continue to create first-class services, products and environments for you. wish you a happy life
dddddd111
Deluxe Double Room
Stayed in Mar 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Mar 8, 2023
The decoration of the hotel is 5 stars, the facilities are 5 stars, and the service is even more 5 stars. This time for a business trip in Ganzhou, Jiangxi, I chose the relatively new Grand Skylight Hotel, and I have no dissatisfaction with staying here. The takeaway was also delivered to my room by the lobby waiter by default. It is also in place to ask to print a few materials when checking out. I would like to thank Ms. Xiao Huang at the front desk and the manager on duty for their service and help. Will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: hello! Thank you very much for staying in the hotel and giving a high evaluation. Every part of the hotel is working hard to demand more detailed and timely service for every guest who comes to the hotel. I am very glad to see your recognition of our work. We cherish you With this trust, we will continue to forge ahead and always be ready to bring high-quality services to every guest. We look forward to your coming again!