Genting Grandeur Suite - Ion d'Elemen Reviews

Overall was good..value for money but maybe to relook back the checkin and checkout time. Check in at 4pm and check out at 11am was really not convenience at all.

Positives - The room is specious. Transport is available to reach the Sky world. Negative: Unacceptable bad smell from the toilet. After complaining I got an immediate response, moth balls were put inside the WC but the smell was still there. I was not able to tolerate the smell. Very unpleasant experience with the apparent I stayed. Hopefully the management will resolve the smell issues.

This is homestay instead of hotel, any amenity you need, you need contact your host. Before you check in, remember to call the contact number they provided, the host will assist you to check in. You are not going to checkin in the lobby, as this room is nothing related to Ion Delemen. I know nothing about this, and I went to the lobby, wasted my time 😒. For the toiletries, they provide us less than half roll of the toilet paper, no other extra tissue provide. For the cleanliness, I found cockroach in the drawer 😩 Remember to bring along your tng card, reception can waived the parking fee.

can be improved

Very comfortable room

We searched for a long time, but the room was really nice.

No bathroom set available, others are ok If you want to book, please prepare your bathroom set Clean room, no wifi, good atmosphere Perfect for a vacation there Downstairs there is a morning buffet, an afternoon buffet, and a night buffet There is also a swimming pool for children and adults Parking space available

The bed sheets were very dirty. They were already dirty when I checked in. I have never changed them once in all the days I have stayed. The transportation is inconvenient and it is difficult to get by car. It is very complicated to get the key when opening a room for the first time. Most people don't have it. The way to get it is through a series of operations such as a mobile phone. If my friend hadn't helped me, I wouldn't have been able to get it by myself, because the key is not at the front desk and needs to be operated through a mobile phone. If it is not a local mobile phone, it cannot be operated, so you This platform cannot use this kind of defense source to book guests, otherwise many people will not be able to successfully check in!

Beautiful and clean environment