Resorts World Genting - Genting Grand
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genting Highlands
Resorts World Genting - Genting Grand
No.1 of Premium Hotels in Genting Highlands
Resorts World Genting, Genting Hotel, Genting Highlands, Pahang 69000, Malaysia
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Highlights
Excellent service
Ideal location
Sparkling clean
Lots to doAmenities
Casino
Spa
Private parking
Restaurant
Fitness Room
Wi-Fi in Public AreasFree
Café
Luggage Storage
All Amenities
Property Description
When you stay at Resorts World Genting - Genting Grand in Genting Highlands, you'll be in a shopping district, within a 15-minute walk of Genting SkyWorlds Theme Park and Genting Casino. This 5-star hotel is 5.1 mi (8.3 km) from Genting Highlands Premium Outlets and 0.1 mi (0.2 km) from First World Plaza.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 745 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
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8.6/10
Very GoodThey upgrade us to suite, smooth check in and excellent customer services
All 14 Reviews
Surroundings
Airport: Sultan Abdul Aziz Shah Airport
(71.9 km)
Train: Dang Wangi
(50.5 km)
Train: Medan Tuanku
(52.5 km)
Landmarks: Genting Highlands
(120m)
Landmarks: Arena Of Stars
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Suite
1 King bed and 2 Single bed
98m² | Floor: 3-5
Has window
Private Bathroom
Refrigerator
Toothbrush
Private Toilet
Check Availability
2
Premier Suite
1 King bed
79m² | Floor: 3-16
Has window
Non-smoking
Refrigerator
Minibar
TV
Toothbrush
Check Availability
2
Club Suite
1 King bed or 2 Single bed
65m² | Floor: 3-16
Has window
Non-smoking
Private Bathroom
Refrigerator
Minibar
Toothbrush
Check Availability
5
Grand Premier Room
1 King bed
31m² | Floor: 7-9
Has window
Non-smoking
Private Bathroom
Refrigerator
Minibar
Toothbrush
Check Availability
Guest Reviews
8.6/10
Very Good
14 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.7
- Service8.7
Average for similar properties in Genting Highlands
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. £0.89). Trip Coins can be used to save instantly on room rates.
AI Summary
The customer service is exceptional, with efficient check-in and friendly staff. Guests loved the spacious, luxurious rooms and the strategic location near Genting Club and theme parks.
Ariel23
July 2, 2023
They were really nice to provide fruits on our first day, very nice hotel to stay in however.. television wasn’t working esp the television in the toilet doesn’t have a remote controller that works. Shower gel wasn’t sufficient to fill the bathtub either. Other than that, the room and service from staff were great. View was beautiful too
Belinda
December 29, 2023
They upgrade us to suite, smooth check in and excellent customer services
Guest User
May 13, 2024
A standard five-star hotel with a beautiful view outside the window and good facilities. It is next to **, but the front desk staff is a bit stubborn and doesn't think straight
Original TextTranslation provided by Google
pier3762015
December 13, 2024
Appreciate the great hospitality received from Guest Service Associate Ms Sree. She made an effort to fulfil my room preference and the stay was enjoyable. Genting Grand Hotel is located near Genting Club. There are choices of twin bed or king size bed in the Grand Premier Room. Looking forward to stay in the hotel again.
cognitory
September 2, 2024
Just checked in for a 5 day stay and felt nauseous straight after going into the room Lifted up the toilet seat to take a wee and there was poop from the previous (or previous previous?) guest. This is supposed to be their premium hotel at Genting Highlands!
pier3762015
May 7, 2024
Appreciate the great hospitality received from receptionist Ms Christle. She made an effort to fulfil my room preference and the stay was enjoyable. Hotel is located near Genting Club. Certainly looking forward to stay in the hotel once again.
Goh L
June 14, 2024
The hotel room are great, classic look but maintained well so far. The only upsetting thing is people smoking everywhere! Doesn’t matter on non smoking floor or even at lobby area. I can’t believe it! Most hotel now go towards non smoking, smoke free, but they still have smoking floors. Worse case was people smoking at non smoking floor, with the sign stated NO! I was surprised people smoke inside lobby, walking in and smoke! What a bad image!! The staff here are not strict or well trained !
Go21887143404
November 5, 2023
Pillow menu is good, services line helpful, staff friendly and seems well trained But would be better if Wi-Fi credentials are printed on room access letter/receipt Anyways a good sleep in the room, decent bathtub does leads to a very decent, relaxing experience.
Services & Amenities
Most Popular Amenities
Casino
Spa
Additional charge
Private parking
Additional charge
Restaurant
Fitness Room
Wi-Fi in Public Areas
Free
Café
Luggage Storage
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
24-Hour Front Desk
Spa
Restaurant
Fitness Room
Café
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 3.00 (approx. £0.53) Hourly. Reservation not needed.
Private parking
Additional charge
Valet Parking
Transportation
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Front Desk Services
Concierge Service
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Languages Spoken
English
Malay
Food & Drink
Room Service
Kiosk/ Convenience Store
Café
Health & Wellness
Spa
Additional charge
Fitness Room
Activities
Casino
Public Areas
ATM
Shopping Mall
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Accessibility
Stair-Free Property Entrance
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 200.00 (approx. £34.98) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2004
- Number of Rooms: 427
When you stay at Resorts World Genting - Genting Grand in Genting Highlands, you'll be in a shopping district, within a 15-minute walk of Genting SkyWorlds Theme Park and Genting Casino. This 5-star hotel is 5.1 mi (8.3 km) from Genting Highlands Premium Outlets and 0.1 mi (0.2 km) from First World Plaza.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 745 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.