Geo38 Genting, T2-27-13A, Jalan Permai 2, Genting Highlands, Pahang, 69000, MalaysiaView Hotel Details
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GEO38 Prime Suites Genting Highlands Guest Reviews
3.9/5
Good
80 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.8
Service3.8
Cleanliness3.9
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All reviews(80)
Positive reviews(75)
Reviews with photos/video(33)
Awesome stay(8)
Negative reviews(5)
Anonymous User
Two Bedroom Premier Family Apartment
Stayed in Nov 2024
Family
1 review
2.0/5
Posted on Dec 25, 2024
A LOT of cockroachessss..After we complaint, they act like nothing like they already knew a lot of cockroaches inside the room and whole house. They changed a new room for us but still have cockroaches on bed, in kitchen area and living room. :)
Anonymous User
Two Bedroom Premier Apartment
Stayed in Jul 2024
Family
2 review
3.0/5
Posted on Aug 13, 2024
Was a quick unplanned getaway that's why i dont bother to complain. Was really packed due to concert event. Check in was fairly easy albeit the quite pricy deposit. Biggest letdown was the lifts that caters to all 38 floors that will make you wait for a miserable time especially when all visitor check in at the same time. The apartment was spacious but there was a sewage smell and the bathroom was literally wet from ceiling leak. Again didn't bother to complaint as it was a quick stay and would be a nightmare if i stayed longer.
Maiyo
Two Bedroom Premier Apartment
Stayed in Jan 2024
Business travellers
103 review
3.2/5
Posted on Apr 15, 2024
Price quite cheap and convenient. Too expensive deposit. Please reduce it. Otherwise all okay.
ColinYeo
Deluxe Family Apartment
Stayed in Nov 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 28, 2023
The place is clean and accessible to the amenities around it. The only concern is usage of lift during checkout timing. It usually get jammed up and have to wait a long while. So avoid going out during checkout timing.
The customer service from 7stone is much better than Maplehome. They are more responsive to your request and enquire which make the stay more pleasant.
Azreen Ramli
Deluxe Family Apartment
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Although it states apartment with Balcony & 3king bed but unfortunately it has No Balcony. It's all wrongly advertised but the customer service from trip.com is so efficient and helpful to try and get me a room with Balcony. But the new room that we received had a Balcony but only with 1 king bed. First picture is the first room we got and the second picture is with the Balcony and few thin mattress to make up for the less of bed
Reon
Two Bedroom Premier Family Apartment
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Every time come Genting will stay here , comfortable and clean
richlyana
One Bedroom Deluxe Apartment With Balcony
Stayed in Sep 2023
Couples
3 review
3.5/5
Posted on Oct 16, 2023
Pls stated Ur company list Infront of your counter or offices
.
I didn't receive any info on deposit payment because I've been checking with the info repeatedly before choosing any of the hotel or Airbnb pls stated UPFRONT
.
I have queue at one operator at first and spent sometimes on queuing and then when is my turn they said it's not under their operation so pls stated clearly who is whom room U are operating
.
During my check out time, I dunno Ur staff is being trained or not, I was the one she should attend at first but she attend other guest instead of me personally and the said didn't saw me just saw the person who direct to the counter?? What Ur eyes see only straight object is it?????
.
So frustrating ...overall the house is clean nice, good smell and nice facing open unit.
.
Thank you
Isabella
One Bedroom Superior Apartment (High Zone)
Stayed in Feb 2024
Couples
2 review
3.7/5
Posted on Mar 30, 2024
Clear sign available to guide you to the check in.
Alot of food selection availble nearby without going all the way up to sky world.
Ten minds driving distance to premium outlet.
This is pretty much an Airbnb type of accommodation and do not expect giving hotel service.
Basic amenities such as water boiler, hair dryer are available.
The cleaning need to be more details as I can still see a towel of the previous guest hanging behind the door.
fifia
Deluxe Family Apartment
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 15, 2024
Super Worth it . Family of 6. 3 king bed.
1 king in bedroom and 2 bed at living room. Only 1 bathroom. Just for stay . Good enough . Kids living it.
Guest User
Two Bedroom Premier Apartment
Stayed in Jan 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Wonderful as always.good location to all type of F&B.convenient to shops.will recommend to everyone.
Guest User
Two Bedroom Premier Family Apartment
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Overall is good only 2 things 1)not enough bath towel. 6 person but towel only have 3pcs. 2)No laundry soap.
Mavis
Two Bedroom Premier Family Apartment
Stayed in Jul 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 20, 2023
I like this place need and clean also have washing marching.
ragaTON
One Bedroom Superior Apartment (High Zone)
Stayed in Nov 2023
Couples
115 review
3.5/5
Posted on Dec 20, 2023
Title: Seamless Stay at GEO38 Prime Suites Genting Highlands (Managed by Stone7)
Rating: ★★★★★
My recent stay at GEO38 Prime Suites Genting Highlands, under the efficient management of Stone7, was nothing short of exceptional.
From the outset, the RM200 deposit process was straightforward and hassle-free. It reflected the professionalism that extended throughout my entire experience. The individual parking space allocated to each unit proved to be a rare and valuable convenience, ensuring secure and easily accessible parking.
One of the standout features was the provision of an access card for each house. This not only enhanced security but also streamlined access, providing a sense of exclusivity and privacy.
The suites themselves were a testament to comfort and style. Well-appointed and meticulously clean, they offered a cozy retreat with modern amenities. The attention to detail in the decor and furnishings added a touch of luxury to the overall ambiance.
The location of GEO38 Prime Suites allowed for stunning views of Genting Highlands, creating a picturesque backdrop for the entire stay. It was also conveniently situated, providing easy access to [mention specific nearby attractions or amenities].
Throughout my stay, the Stone7 management team exhibited professionalism and attentiveness. Any inquiries or requests were promptly addressed, contributing to a seamless and enjoyable experience.
In conclusion, GEO38 Prime Suites Genting Highlands, managed by Stone7, offers a perfect blend of comfort, convenience, and a touch of luxury. From the individual parking spaces to the well-maintained suites, it’s an excellent choice for those seeking an elevated stay in Genting Highlands.
Anonymous User
Two Bedroom Premier Apartment
Stayed in Jun 2023
Couples
39 review
4.0/5
Very Good
Posted on Jul 28, 2023
Great location. A reasonable price!( not sure the weekend)
iqbal_mike
One Bedroom Superior Apartment (High Zone)
Stayed in Apr 2023
Couples
62 review
5.0/5
Outstanding
Posted on May 6, 2023
Reception counter done it's job efficiently and explained on how to get to the unit apartment. Dedicated parking space is provided by the host which is 1 parking spot for 1 unit.
The unit is spacious and very clean. Basic kitchenette provided and usable. The scenery is amazing just outside of the window. Nowadays there's a plenty construction site in front of the building itself in which during working hours, many noise from construction site is heard especially when the unit facing the construction site. Thus if you're planning on getting up from the bed later in the morning, it's a bit hassle.
The bed is comfy and clean. The internet connection is fast (100mbps) which suitable if you're working from home. Plenty of restaurants nearby if you're willing to walking around the apartment.
Overall, it's a nice trip and I'm very happy during the stay.