To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(3894)
Positive reviews(3879)
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Delicious breakfast(462)
Well designed(191)
Tasty restaurant(117)
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Delicious buffet(83)
Garden view(19)
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Negative reviews(11)
w dan
Classical Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
My stay at the hotel was fantastic, and I’d like to thank the staff for their outstanding service. Special thanks to 王苹 王全静 李心盈. Thank you again to the entire team for making this a delightful experience.
Response from Property: Thank you for your praise of the hotel. We will continue to improve our service quality and strive to bring you a better stay experience in the next time.
A.R.
Classical Standard Room
Stayed in May 2024
Business travellers
37 review
4.7/5
Amazing
Posted on Jun 9, 2024
I had a wonderful stay in this hotel. Good variety of Chinese and western food in breakfast and in dinner buffet. Ms. Dou Qin Qin and Mr. Troy and in the restaurant speak good English and they were very helpful and supportive.
Response from Property: Thank you for your affirmation of us. We will continue to work hard to improve the quality of service and strive to bring you a better experience next time~!
Guest User
Classical Queen Room
Stayed in Aug 2023
Business travellers
1 review
3.5/5
Posted on Oct 3, 2023
Housekeeping people are very nice. Huge hotel for attending the conference. The room is fine. Bed is comfortable. But it’s not very convenient, no restaurants, convenient stores, etc. nearby. Need to walk 20 mins to a mall. No clock in the room, the refrigerator is not cold, the weighing scale is old style, barely see the numbers.
Response from Property: Thanks for your feedback and suggestions on the hotel. We will make improvements and strive to provide better service!
Yang
Classical Standard Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Great service and nice food, especially breakfast buffet
Response from Property: It's our honor to receive your affirmation,we will continue to strive to provide higher quality services!
Andaloo
Boutique Queen Room
Stayed in Nov 2023
Family
21 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Fantastic hotel. Awesome building design, comfortable rooms, great breakfast. can't complain
Response from Property: Thank you for your recognition of our hotel!We will continue to provide you with high-quality service and look forward to meeting you again!
Foo
Classical Suite
Stayed in Jul 2024
Business travellers
2 review
4.5/5
Great
Posted on Sep 1, 2024
All good so far..!!!
Response from Property: Thank you for your recognition of the hotel. We will strive to provide better service
Guest User
Boutique Queen Room
Stayed in Mar 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 6, 2023
It was wonderful to stay.
Response from Property: Thank you very much! It's our pleasure to provide service for you.We hope that you had a delightful time in Shandong Hotel.
julielove1984
Classical Queen Room
Stayed in Nov 2024
Travel with friends
60 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very satisfied, very close to Qianfo Mountain, parking is very convenient, the key is that there is a medical room inside, especially suitable for those of us who are not acclimatized! Next time I come to Jinan, I must stay here again!
Original TextTranslated by Google
6/10
Response from Property: 山東大廈採用舉世聞名的波特曼共享空間設計,讓您感受到更廣闊的空間和視野,地理位置優越,比鄰千佛山與泉城公園兩處天然氧吧,是節假日休閑放鬆的必去之地,距離泉城路、大明湖、趵突泉等濟南著名景點也比較近,交通方便,獨特的love式服務更讓您倍感親切和温暖,非常感謝您用相機記錄下了這次難忘的旅程,願大廈能夠成為您在濟南的居停首選,期待與您再次相會!
Guest User
Classical Queen Room
Stayed in Nov 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is clean and sanitary, with high-end decoration. The curved design of the corridor makes the room very quiet. The mattress is soft and comfortable, and the view from the high floors is superb👍👍I am most grateful to the beautiful waitress at the front desk. Because of special reasons, I couldn't check out on time, so I applied for a delayed check-out, as well as welcome fruits, chocolate crispy sharks and a handwritten welcome letter from the room attendant (I forgot to take a photo and only remembered it after eating). It's full of details👍👍👍I highly recommend Shandong Building🌈🌈
Original TextTranslated by Google
Response from Property: Thank you very much for your full praise, your recognition is the greatest encouragement to us! Every employee of Shandong Building treats guests from all over the world with heart, adhering to the service concept of "sunshine smile warms people, love service warms the heart", looking forward to your visit, and always caring about your stay experience~ The guest rooms have different views, which is also a major feature. To the south, you can see the Taishan Mountains in the distance, to the north, you can enjoy the Quancheng Park, to the east, you can see the natural oxygen bar of Qianfo Mountain, and to the west, you can see the Nanjiao Garden. Every room is guaranteed to bring you a different visual feast! Thank you again for your praise, and I wish you all the best and a happy family!
attisprimo
Classical Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The basic facilities in the room are very good. The hotel design is unique and upscale. The breakfast variety is very rich, and there are also pancakes, Liaocheng pancakes, freshly squeezed juice, etc. There is a garden in the dining area, and there is a pair of black swans and white swans in the garden. The lobby manager Zhi Haoran is very considerate and enthusiastic. He picked us up and dropped us off when we arrived and left the hotel, and also gave us small ornaments and children's toiletries. Several waiters in the cafe, such as Gao Ziting, Huang Ruirong, and Zhu Meini, all provided good service and prepared take-out food and drinks for us. There are also a few people whose names were not left, so I won't go into details. In general, it is worth staying.
Original TextTranslated by Google
Response from Property: 您的點評讓我們非常感動,作為城市展示文明的窗口單位,我們讓您感受到好客山東的熱情,山東大廈非常自豪!感謝您選擇了山東大廈並願意花費寶貴的時間分享您的入住體驗,我們每一位有幸為您服務的員工,您幾乎都記住了名字,請允許我代表她們向您表達謝意!作為擁有千畝皇家園林的五星級酒店,開業二十二年來,很感恩有您這樣的信任和支持酒店的賓客陪伴,您的認可和讚揚給了我們滿滿的能量和前進的動力!有緣邂逅在城市的中軸網上,願成為您在這座美麗城市駐足的温暖之家!祝您生活工作順心如意,闔家美滿!
Guest User
Classical Queen Room
Stayed in Nov 2024
Business travellers
24 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel has better facilities and services than international five-star hotels!
The breakfast is extremely rich!
The service housekeepers Bai Qing/Jing Yuanqi also prepared bread, yogurt and fruit as snacks.
The room cleaning staff Cui Xiaoxiao served carefully and attentively!
The hotel has good fitness facilities, the swimming pool is at normal temperature, the temperature is suitable, the floor is heated, there is a sauna, and there is a hot tub!
Original TextTranslated by Google
Response from Property: 感謝您選擇了山東大廈並願意花費寶貴的時間分享您的入住體驗,山東大廈地處濟南市中心,坐擁千畝城市園林,毗鄰泉城公園和千佛山景區,靠近舜耕路、馬鞍山路等城市主幹道,交通便捷,整體建築採用舉世聞名的波特曼共享空間結構,空間開闊明亮,房間明亮整潔,一房一景,讓您靜享自然舒適,房間內設施智能化頗高,住店客人可以免費游泳健身桑拿,15種健身器材,再配上新開闢的小童樂園,非常適合長者和孩子,泳池配備專業護池員,讓您玩的安心又舒心,在同星級酒店中性價比很強,花園咖啡廳早餐有很多當地特色美食,煎餅果子、肉火燒、甜沫豆腐腦一應俱全,期待您的品嚐~山東大廈獨特的love式服務讓您感受到賓至如歸的親切和温馨,也希望成為您在濟南的忠實之選,祝您生活順心如意,期待再次相會!
Kaopudezhangyeye
Classical Standard Room
Stayed in Nov 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Dec 13, 2024
This time, the accommodation experience in Shandong Building in Jinan was great!
📍Excellent location, convenient transportation, complete surrounding supporting facilities, convenient for sightseeing or doing business.
🏨The lobby is spacious and bright, the decoration is grand, the staff is enthusiastic and professional, the check-in is fast and considerate, and the front desk lady has upgraded my room.
🛏The room is clean and tidy, the bedding is comfortable, the layout is reasonable, the facilities are complete, the bathroom is separated into dry and wet areas, the hot water is stable, the spare parts are a full set of L'Occitane, and it is equipped with a Dyson hair dryer.
🍽The food is rich and delicious, the buffet breakfast is diverse, the restaurant environment is good, and the service is good, especially Wang Qianqian, Zhang Leju, Huang Ruirong and Li Wenjing, the four beauties provide high-quality service in the restaurant every morning. Seeing me go out to play, they also prepared a few bottles of drinks and fresh fruits for me.
When checking out, Shao Yijie from the front office also helped me load and unload my luggage, so that I could leave my luggage all the way.
In short, Shandong Building has a good location, excellent service, and complete facilities. It is recommended for business travel or tourism vacation. I will come again next time!
Original TextTranslated by Google
6/8
Response from Property: Thank you for choosing Shandong Hotel and willing to spend your precious time to share your stay experience. Shandong Hotel is located in the center of Jinan, with thousands of acres of urban gardens, adjacent to Quancheng Park and Qianfoshan Scenic Area, close to Shungeng Road, Ma'anshan Road and other urban main roads, with convenient transportation. The overall building adopts the world-famous Portman shared space structure, with open and bright space, bright and clean rooms, one room with one view, allowing you to enjoy the natural comfort, and the facilities in the room are highly intelligent. Guests staying in the hotel can swim, exercise and sauna for free, 15 kinds of fitness equipment, and the newly opened children's playground are very suitable for the elderly and children. The swimming pool is equipped with professional pool guards, allowing you to play safely and comfortably. It is very cost-effective among hotels of the same star rating. The Garden Cafe has many local specialties for breakfast, including pancakes, meat fire, and sweet tofu brain. We look forward to your tasting~ Shandong Hotel's unique love-style service makes you feel at home and warm. We also hope to become your loyal choice in Jinan. I wish you a happy life and look forward to meeting you again!
JonathanWangBing
Classical Standard Room
Stayed in Sep 2024
Family
22 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Environment: magnificent and grand
Hygiene: clean and dust-free
Service: in place and considerate, actively providing children's products
Facilities: Wow, the design is said to be designed by a certain architectural master, and the design is not outdated now.
Original TextTranslated by Google
6/20
Response from Property: Shandong Building is home to a thousand acres of royal gardens and has more than 500 parking spaces. The overall building space of the hotel is open and bright, the beautiful and elegant environment, the comfortable and warm rooms, and the warm and friendly service all show you our sincerity. I hope that in the future, Shandong Building will become your choice of residence in Jinan. I wish you and your family happiness and health!
cibav1
Classical Queen Room
Stayed in Oct 2024
Business travellers
24 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The location is easy to find. Although I came here on the weekend, there are still a lot of parking spaces, which is very convenient. The environment is very unique and the style is unified. I like this kind of stylish place. I can see far away through the window on the high floor, which makes me feel better. It’s good. The customer service handles the problem very efficiently. I have to give it a thumbs up🌟
Original TextTranslated by Google
Response from Property: 非常感謝親親的滿分好評,您的認可是對我們最大的鼓勵!山東大廈每一位員工都是秉承着“陽光微笑暖人,Love服務暖心”的服務理念用心對待五湖四海的賓客們,期待着您們的光臨,也時刻關切着您們的入住體驗~客房一房一景也是一大特色,朝南遠觀泰山山脈,朝北欣賞泉城公園,朝東是千佛山天然氧吧,朝西則是南郊園林,保準每個房間都能帶給您別樣視覺盛宴!再次感謝您的好評,祝您萬事如意,闔家歡樂!
Guest User
Classical Standard Room
Stayed in Oct 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Nov 25, 2024
This is one of the best five-star hotels I have ever stayed in. It is worthy of being a hotel where national leaders have stayed. The breakfast is very rich, the hotel service is very good, and the details are in place: from the doorman opening the door and carrying the luggage when getting off the car, to the warm little note written by the service butler, to the timely reminder at the elevator entrance, even the cleaning waiter can pay attention to the needs of the guests in time, and there is also an advance notice of network debugging in each room. The details are particularly well done! Especially the service butlers Dong Ruirong and Zhang Lianfeng, who were able to find me in the huge breakfast room on the morning of the second day of check-in, called my name, gave me a souvenir, and asked for my opinion attentively. They can really serve individuals. This professionalism and meticulousness are rare. This is a very pleasant stay experience! Like 👍
Original TextTranslated by Google
Response from Property: 感謝您選擇了山東大廈並願意花費寶貴的時間分享您的入住體驗,山東大廈地處濟南市中心,坐擁千畝城市園林,毗鄰泉城公園和千佛山景區,靠近舜耕路、馬鞍山路等城市主幹道,交通便捷,整體建築採用舉世聞名的波特曼共享空間結構,空間開闊明亮,房間明亮整潔,一房一景,讓您靜享自然舒適,房間內設施智能化頗高,住店客人可以免費游泳健身桑拿,15種健身器材,再配上新開闢的小童樂園,非常適合長者和孩子,泳池配備專業護池員,讓您玩的安心又舒心,在同星級酒店中性價比很強,花園咖啡廳早餐有很多當地特色美食,煎餅果子、肉火燒、甜沫豆腐腦一應俱全,期待您的品嚐~山東大廈獨特的love式服務讓您感受到賓至如歸的親切和温馨,也希望成為您在濟南的忠實之選,祝您生活順心如意,期待再次相會!