To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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Garden view(32)
Children's amenities available(31)
Clean pool(12)
Negative reviews(12)
w dan
Classical Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
My stay at the hotel was fantastic, and I’d like to thank the staff for their outstanding service. Special thanks to 王苹 王全静 李心盈. Thank you again to the entire team for making this a delightful experience.
Response from Property: Thank you for your praise of the hotel. We will continue to improve our service quality and strive to bring you a better stay experience in the next time.
A.R.
Classical Standard Room
Stayed in May 2024
Business travellers
37 review
4.7/5
Amazing
Posted on Jun 9, 2024
I had a wonderful stay in this hotel. Good variety of Chinese and western food in breakfast and in dinner buffet. Ms. Dou Qin Qin and Mr. Troy and in the restaurant speak good English and they were very helpful and supportive.
Response from Property: Thank you for your affirmation of us. We will continue to work hard to improve the quality of service and strive to bring you a better experience next time~!
Guest User
Classical Queen Room
Stayed in Aug 2023
Business travellers
1 review
3.5/5
Posted on Oct 3, 2023
Housekeeping people are very nice. Huge hotel for attending the conference. The room is fine. Bed is comfortable. But it’s not very convenient, no restaurants, convenient stores, etc. nearby. Need to walk 20 mins to a mall. No clock in the room, the refrigerator is not cold, the weighing scale is old style, barely see the numbers.
Response from Property: Thanks for your feedback and suggestions on the hotel. We will make improvements and strive to provide better service!
Yang
Classical Standard Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Great service and nice food, especially breakfast buffet
Response from Property: It's our honor to receive your affirmation,we will continue to strive to provide higher quality services!
Andaloo
Boutique Queen Room
Stayed in Nov 2023
Family
21 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Fantastic hotel. Awesome building design, comfortable rooms, great breakfast. can't complain
Response from Property: Thank you for your recognition of our hotel!We will continue to provide you with high-quality service and look forward to meeting you again!
Foo
Classical Suite
Stayed in Jul 2024
Business travellers
2 review
4.5/5
Great
Posted on Sep 1, 2024
All good so far..!!!
Response from Property: Thank you for your recognition of the hotel. We will strive to provide better service
Guest User
Boutique Queen Room
Stayed in Mar 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 6, 2023
It was wonderful to stay.
Response from Property: Thank you very much! It's our pleasure to provide service for you.We hope that you had a delightful time in Shandong Hotel.
Guest User
Classical Queen Room
Stayed in Dec 2024
Family
32 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The experience of staying in Shandong Building is very good! The location is excellent, far away from the hustle and bustle, but the transportation is convenient. It is very convenient to take a taxi to the city center; the hotel rooms are fully equipped, comfortable, warm, spacious, bright, clean and tidy, the bed quality is good and the sleep quality is good; the breakfast is rich and diverse, with the management and service concept of a five-star hotel, the ingredients are fresh, delicious, nutritious and healthy, and the regional characteristics are distinctive and unique, which makes people feel very happy and comfortable! The service of the hotel staff is very thoughtful, meticulous and enthusiastic. Whether it is the front desk lobby, hotel rooms or restaurant services, they are all great! Here I would like to specially thank the housekeepers of the hotel restaurant, Dou Qinqin and Li Zhaomeng, and praise their extremely thoughtful, enthusiastic and heartwarming service! Let us feel at home! The hospitality of Shandong is really not in vain! Here you will come with excitement and return with satisfaction! I will stay again next time I go to Jinan! I wish Shandong Building a steady and long-term development! I also wish the restaurant housekeeper and hotel staff a happy New Year and all the best!
Original TextTranslated by Google
6/20
Response from Property: Shandong Building adopts the world-famous Portman shared space design, allowing you to feel a wider space and vision. It has a superior geographical location, close to two natural oxygen bars, Thousand Buddha Mountain and Quancheng Park. It is a must-go place for leisure and relaxation during holidays. It is also close to famous Jinan attractions such as Quancheng Road, Daming Lake, and Baotu Spring. The transportation is convenient, and the unique love-style service makes you feel more intimate and warm. Thank you very much for recording this unforgettable journey with your camera. I hope the building can become your first choice for staying in Jinan and look forward to meeting you again!
Lanseyuanquan
Classical Queen Room
Stayed in Dec 2024
Business travellers
62 review
5.0/5
Outstanding
Posted on Jan 14, 2025
If Shandong Mansion is rated as a five-star hotel, 95% of other hotels can only be downgraded by one level. The luxury of Chinese culture is unparalleled in details and style. The breakfast is rich and high-end, and the swan pool is pleasing to the eye. There are many high-end Chinese stores in the lobby corridor, involving custom clothing, ready-made clothes, iron pots, jade, calligraphy and painting, tea art, and Shandong specialties. The Sharp TV in the room is a bit small, but the picture quality and sound quality are excellent. The shower water flow is the unique water feeling of top-level products. The garden downstairs is enough for walking and watching for most of the day.
Thanks to Xiao Lu at the front desk (if I remember correctly) for upgrading to the 21st Century room type for free!
Original TextTranslated by Google
6/15
Response from Property: Thank you for choosing Shandong Hotel and willing to spend your precious time to share your stay experience. Shandong Hotel is located in the center of Jinan, with thousands of acres of urban gardens, adjacent to Quancheng Park and Qianfoshan Scenic Area, close to Shungeng Road, Ma'anshan Road and other urban main roads, with convenient transportation. The overall building adopts the world-famous Portman shared space structure, with open and bright space, bright and clean rooms, one room with one view, allowing you to enjoy the natural comfort, and the facilities in the room are highly intelligent. Guests staying in the hotel can swim, exercise and sauna for free, 15 kinds of fitness equipment, and the newly opened children's playground are very suitable for the elderly and children. The swimming pool is equipped with professional pool guards, allowing you to play safely and comfortably. It is very cost-effective among hotels of the same star rating. The Garden Cafe has many local specialties for breakfast, including pancakes, meat fire, and sweet tofu brain. We look forward to your tasting~ Shandong Hotel's unique love-style service makes you feel at home and warm. We also hope to become your loyal choice in Jinan. I wish you a happy life and look forward to meeting you again!
Guazimami
Classical Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
This time, I stayed at Shandong Hotel with my whole family to celebrate the Chinese New Year. In addition to the incomparable superior environment, spacious and clean rooms, every enthusiastic employee made us feel at home. Although we arrived in the evening, Chen Ying and Duan Yujie, the floor supervisors, came to understand our needs as soon as we checked in, and prepared fruits, snacks and snake dolls for the children. Whether at the front desk, restaurant or guest room, or even the handsome service guy at the door, we face warm smiling faces every day, and we can feel that they take care of us from the bottom of their hearts like treating our relatives. Even before leaving, Zheng Youhao from the front office specially sent us a brand new packing box to help us express our luggage. The 8-day holiday ended in a hurry, and I look forward to going home again next time and staying in Shandong Hotel again!
Original TextTranslated by Google
6/10
Response from Property: 左右兩山,前後兩園,綠樹環繞,毗鄰泉城公園氧吧,遙望千佛山盛景,早上起來伸個懶腰,滿目夏日好時光,再於花園咖啡廳品嚐美味餐食,看天鵝戲水,野鴨追鬧,美好的一天就此展開~一份小禮物寄託着我們對您們濃濃的關切之情,希望我們的Love式服務讓您真切感受到真誠與温暖,有緣邂逅於城市中軸網上,望我們能夠成為您在濟南的朋友,期待再度相會,祝您生活工作順心如意,闔家美滿!
Guest User
Classical Standard Room
Stayed in Jan 2025
Couples
3 review
4.6/5
Great
Posted on Feb 3, 2025
The hotel facilities are indeed quite old, but fortunately the service staff are very polite and thoughtful, which greatly makes up for this. Whether it is check-in, cleaning or the service staff met in the corridor, I have to give a big thumbs up.
The windows on the sixth floor of the hotel can be opened, the slippers are color-coded, the bedside comes with a charging cable, there is a ceiling shower, the takeaway concierge or robot will deliver it to the room, and the night bed will be simply made when going out in the afternoon, and check-out can be delayed until 2 o'clock. The location is good, 3 to 5 kilometers away from the scenic spot. It is inconvenient to take a taxi during the New Year. There is a bus stop about 400m away.
If I have to say the shortcomings, the air conditioner is loud when it is turned on at a high level. Although the curtains are electric, they are also relatively old. The room is well soundproofed, but people walking in the corridor can still be heard, and the cleaning of tables and chairs needs to be strengthened.
Original TextTranslated by Google
Response from Property: 山東大廈以濃重而不失活潑的色調、奔放且大氣的佈局、近似自然優美的線條給賓客以豪華舒適、至尊至貴的體驗,加之獨創的LOVE式服務更是給賓客以暖心般回家的愜意~山東大廈開業二十二年來,從未停止對設施設備的提升和更新,衹為給您打造更加舒適的居停環境。對於在店期間的不完美體驗我們深感抱歉,感謝您可以不吝指正,我們也會繼續努力!希望下一次給您帶去更加完美的入住體驗!期待您的再次光臨,祝您生活工作順心愉快,萬事勝意!
Guest User
Classical Standard Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 3, 2025
I read the introduction of Shandong Building on the Internet. It is known as the Chinese version of the Grand Budapest Hotel. I came here because of its reputation. Many hotels are in business buildings and have no characteristics. The characteristic of Shandong Building is that it is a five-star hotel built for five-star hotels. During the Chinese New Year, the All Seasons Hotel next to Daming Lake was 500 yuan. The key is that it can enjoy five-star service and environment at a civilian price.
Environment: Shandong Building is located to the west of Yingxiong Mountain and to the east of Qianfo Mountain. It is 4 kilometers away from Daming Lake. It is next to Jingshi Road with convenient transportation and superior geographical location.
As soon as I got off the car, the concierge came forward enthusiastically. The 1.9-meter-tall Shandong handsome guy took the initiative to help carry the luggage and guided me to the front desk to check in. The front desk staff smiled, the service was professional and efficient, and they quickly helped me check in and introduced the hotel's facilities and services in detail. The room is spacious and bright, clean and comfortable, with all kinds of facilities. What surprised me most was that the room facing north can have a panoramic view of Quancheng Park. The interior of the hotel is even more unique. Welcome fruits and handwritten cards were prepared in the room, and the details were thoughtful. The room attendant Liu Hengfang was responsive, cleaned the room carefully every day, and replenished various supplies in time, making my stay very comfortable.
The hotel's fitness center can actually swim, exercise, and steam for free. Bring your children to the hotel to play for an afternoon, and every service staff you meet is smiling, and the atmosphere is particularly good. I think it is the most cost-effective and distinctive hotel in Jinan. Highly recommended. By the way, I don’t know the specific situation about some netizens saying that there is no Dyson hair dryer, but my room has it.
Original TextTranslated by Google
6/7
Response from Property: Shandong Building adopts the world-famous Portman shared space design, allowing you to feel a wider space and vision. It has a superior geographical location, close to two natural oxygen bars, Thousand Buddha Mountain and Quancheng Park. It is a must-go place for leisure and relaxation during holidays. It is also close to famous Jinan attractions such as Quancheng Road, Daming Lake, and Baotu Spring. The transportation is convenient, and the unique love-style service makes you feel more intimate and warm. Thank you very much for recording this unforgettable journey with your camera. I hope the building can become your first choice for staying in Jinan and look forward to meeting you again!
Guest User
Classical Queen Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 3, 2025
During the New Year's trip, our family had the honor of staying at Shandong Building. From the moment we stepped into the building, we were impressed by its elegant environment and thoughtful service.
First of all, the breakfast is rich, and the buffet area has a wide variety of food, from a variety of breads and cakes, to carefully prepared Chinese breakfasts such as pancakes and fried dough sticks, to rich fruits and drinks, everything is available to meet the needs of different tastes. What is even more impressive is that the staff learned that we were leaving that day and specially prepared extra meal packs, which made us feel the warmth and care of home.
Next, we would like to give special praise to the room cleaning staff. Every time I return to the room, I can find that it has been cleaned spotlessly, the bedding is neat and orderly, and even the small corners have been carefully cleaned. What is even more touching is that under such a heavy workload in the New Year, they will still insist on the warm night bed service. This meticulous service made me feel unprecedented respect and comfort, as if the whole room was full of the taste of home. We booked two rooms for this stay. We left the staff's name in the king-size room and unfortunately did not leave the staff's name in the twin-bed room~
We sincerely thank them for everything they have done for the guests.
Original TextTranslated by Google
Response from Property: Thank you for choosing Shandong Hotel and willing to spend your precious time to share your stay experience. Shandong Hotel is located in the center of Jinan, with thousands of acres of urban gardens, adjacent to Quancheng Park and Qianfoshan Scenic Area, close to Shungeng Road, Ma'anshan Road and other urban main roads, with convenient transportation. The overall building adopts the world-famous Portman shared space structure, with open and bright space, bright and clean rooms, one room with one view, allowing you to enjoy the natural comfort, and the facilities in the room are highly intelligent. Guests staying in the hotel can swim, exercise and sauna for free, 15 kinds of fitness equipment, and the newly opened children's playground are very suitable for the elderly and children. The swimming pool is equipped with professional pool guards, allowing you to play safely and comfortably. It is very cost-effective among hotels of the same star rating. The Garden Cafe has many local specialties for breakfast, including pancakes, meat fire, and sweet tofu brain. We look forward to your tasting~ Shandong Hotel's unique love-style service makes you feel at home and warm. We also hope to become your loyal choice in Jinan. I wish you a happy life and look forward to meeting you again!
Mr.wangshan
Classical Standard Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The service attitude is good, and coffee, drinks, and fruits are provided. The breakfast is great.
Service: Good
Facilities: Complete, the swimming pool is very clean, and the Dyson hair dryer is very useful
Environment: Elegant and quiet
Hygiene: Clean and hygienic, the room is cleaned in a timely manner
Original TextTranslated by Google
Response from Property: 非常感謝您的滿分好評,山東大廈每一位員工都是打起了十二分的精神迎接每一位客人,致力於給客人家一般的温暖~一房一景的客房也是一大特色,東向遙看千佛山,西向靜賞南郊園林,北望泉城公園,南眺泰山山脈;再比如我們的網紅打卡地,大堂吧後面油畫風情的地毯搭配浪漫的藍色水景池,青未了廳前面銅製泰山“十八盤”的風景牆,以及跑男團曾打卡過的旋轉樓梯,每一幀都特有氛圍感~當然,還有各種食安美食,全球各地風味齊聚一堂,相信總有一款是您的菜!非常感謝您的認可,祝您生活工作順心如意,期待與您再度重逢!
Guest User
Classical Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Facilities: There are robots, the elevator is very unique, and it is good for taking pictures
Hygiene: Clean and tidy, and there is a hand-drawn map
Environment: The decoration is grand and the location is convenient
Service: Warm and friendly, Zi Han and Jia Ping are considerate and thoughtful. I will stay here again when I come to Jinan in the future. The breakfast is also good. There is a fountain swan outside the restaurant, which the children like very much. Huang Ruiming and Li Wenjing are thoughtful in service
Original TextTranslated by Google
Response from Property: Shandong Building adopts the world-famous Portman shared space design, allowing you to feel a wider space and vision. It has a superior geographical location, close to two natural oxygen bars, Thousand Buddha Mountain and Quancheng Park. It is a must-go place for leisure and relaxation during holidays. It is also close to famous Jinan attractions such as Quancheng Road, Daming Lake, and Baotu Spring. The transportation is convenient, and the unique love-style service makes you feel more intimate and warm. Thank you very much for recording this unforgettable journey with your camera. I hope the building can become your first choice for staying in Jinan and look forward to meeting you again!