Gold Coast Hotels with Breakfast

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

Very convenient, good location, cost-effective

Very convienient place to stay. Pacific fair and tram and bus stops close by ver helpful carried our bags upstairs for us as we are elderly.

The room was not as big as the description, and the overall look was very dark, so the whole room seemed a bit worn out. In addition, Ctrip's room description includes breakfast, but after many inquiries and communication with the hotel front desk, I said that there is no corresponding provision. Although Ctrip finally reimbursed me according to the invoice, the hotel and Ctrip, a third-party platform, made a mistake and finally affected my mood. Overall a failed check-in process. Although the hotel environment is good, but the location is far from the beach, which does not meet my choice of location.

Moderate room with everything nearby, the pool is especially nice & Japanese restaurant is a must try

With a stay at Runaway Bay Motor Inn in Gold Coast (Runaway Bay), you'll be within a 15-minute drive of Warner Bros. Movie World and Cavill Avenue. This motel is 9.9 mi (16 km) from The Star Gold Coast and 11.2 mi (18 km) from Dreamworld.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 38 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and 32-inch LCD televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.

Called the hotel to advise of our late check in. Had been driving 16 hours and had a snappy receptionist check me in. The process was unusually long and was not given any information of carparking or breakfast (which was included). The girl at the reception failed to provide basic information on the hotel such as wifi, carpark, breakfast and amenities. This was just before 1am so I decided to let it slide. At about 2am, I rang to ask for toothbrush kit and shower cap and she had come up to the room and said that there’s no toothbrush kit and to go to the convenience store where it will be cheaper for me. Now I’m confused, what an odd comment to make, I didn’t realise I needed the cheaper option but okay. I then advised her that I had food being delivered and requested if she could bring it up to the room. She said yes of course and advised me to inform the delivery driver to drop it off at reception to her. I did exactly that and received a call minutes later, asking me to come down to pick it up. Clearly, I’m confused as we literally had this conversation less than 10 minutes prior. She asked me to come down and when I asked if she could bring it up as discussed, she asked me if I was about to take a shower. I said as a matter of fact, it is and then she said yeah well you have to come down. At this point I’m beyond irritated because firstly, what a bloody odd question to ask a guest at 2am in the morning. I went down and got it myself, have no issues with doing that but definitely have an issue when I was advised otherwise and then met with such poor service. Been to so many hotels and have had no issues, first time experiencing such poor customer service, unprofessionalism and attitude from what was meant to be a warm and friendly reception staff. Next day, staff were great and breakfast was adequate with the basic breakfast variety.

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

The picture does not match the reality, the picture looks like the hotel is very high, is able to see the sea or the city, but in fact the highest only 7 floors. The most important thing is that at 12 o'clock in the middle of the night, was called up by the fire alarm, panicked and ran downstairs, and finally the hotel checked and found that there was no problem, the hotel did not have any compensation, not even an apology! Worst without one.

Very nice resort, with a big pool under the sun. Front-dest provided great services, very helpful. Restaurant and bar had fairly tasty good, with take-away option too.