Grand Rapids Hotels with Wi-Fi

My colleague and I arrived late in the evening after attending a work event. When I received my room key, the lock on my door did not work. I went to the front desk and the associate working, who had airpods in their ears, gave me attitude about how I probably didn't use the key correctly instead of solving the problem right away. They then were unable to find a new battery pack for the door so they moved me into a different room. When I checked out of the hotel, I was unaware that I needed to stop at the front desk to receive a receipt. Every other time I have stayed at a hotel, I receive an email with my receipt and don't have to retrieve it from the front desk. I called a few later to get a copy of my receipt sent to my email and the associate was very rude on the phone and said ”Well no wonder you didn't get a receipt since you didn't come and get one. That's on you.” I am not one to complain but the attitude I received from now two employees at this hotel made me angry. I will not stay at this hotel ever again for business as I do not deserve to be treated with disrespect when I have not done anything to deserve being treated that way in the first place.

Sleep All Over the World Grand Rapids Anway Grand Plaza, Curio Collection by Hilton The Amway Hotel, a Hilton Collection in Grand Rapids, consists of two parts, old and new The old building part of the hotel, originally the Pantlind Hotel, opened in 1913 during the prosperous period of Grand Rapids, and was rated as one of the top ten hotels in the United States for many times in the first half of the twentieth century. The Pantlind Hotel is a Beaux-Art architectural style, which was a popular architectural style in France from the 1830s to the end of the 19th century. The hotel had the largest gilded ceiling in the world at that time, and a huge crystal chandelier and other luxurious decorations. In 1979, the Amway Group purchased the Pantlind Hotel, renovated it, and reopened on September 15, 1981. The Ford couple Ye, who lived in Grand Rapids, attended the opening ceremony. The 29-story glass building on the riverside side of the old hotel was completed in 1983, which is also part of the new building today Although Grand Rapids is a relatively silent city in the United States today, its past painting glory still radiates light

This is beautiful Hotel located on beautiful location. Rooms are beautiful and walkable from the River, On the opposite street is a Grand Rapids one of the oldest building and it’s beautiful. There was a little miscommunication during our check-in. We were told that breakfast timing is from 7-10am but when we reached for breakfast at 9:10, they were already closing and cleaning restaurant. There were around 5-7 families who came after 9 for breakfast. But restaurant gave bread, fruits, butter, Jams, Coffee so we had breakfast. Other than everything was perfect.

Hotel location is a bit biased, not very convenient, others are fine

The pool is tiny unlike the pictures. There were not enough towels in the room (said they would send up and never did) and amenities like shampoo were minuscule. Then we could not get into our room due to low battery. We waited in the hallway for 10 minutes after the front desk cleared this up until a very nice maintenance man fixed it up. Breakfast is not included. The hook on the bathroom door was broken and hanging by a thread. The air conditioner blasts directly onto your bed. The bathroom is very very small. There’s no Kleenex and insufficient toilet paper. I don’t usually hate on places but for what we paid - exceeding even prices in CA - it was sad. Two stars for nice shuttle service and nice service at the bar. Do not stay here if you can help it.

Very good, cheap, breakfast is good or very cost-effective. I will stay here next time. Give a five-star praise😀😀😀😀😀😀😀😀😀😀

The price is OK!

Hotel was good for going to a concert. Pool and hot tub had decent hours. Only complaint was not having coffee or towels re-stocked in the room. The walls were also a bit thin; could hear conversations in the hallway clearly and didn’t feel there was much privacy to be had in the bathroom

I've stayed here countless times over many years. It's been my go-to place in Grand Rapids. Time for a change. It's just run down. The rooms are beat up: faded furniture, wood everywhere in the room is scratched and dented, the love seat in each room is worn and tired, the lights all seem dim and all give off a jaundiced, yellow-ish hue. As for cleanliness, the sheets in my bed were very rumpled (looking more like they'd been slept in before rather than freshly cleaned) and the fitted sheet was barely attached to the mattress. In the bathroom, my toilet seat had a chip in it (?) exposing some MDF under the white surface, and the shower had lots of splotches of some pink/orange growth, plus other areas with concerning little spots of black. Overhead, a fan vent in the bathroom ceiling had massive clumps of dust hanging out of it. Gross. This hotel is getting old. The rooms feel run down. It's overdue for a major overhaul. Between the bed and the shower and the clumps of dust, my room didn't feel sufficiently clean. It all needs major work. The staff are nice. The restaurant is pretty good. But I'm done with the Courtyard. The rooms have been in a slow decline for some time, and it's past the point where I want to come back.

Within the hotel’s 19th-century façade, modern, European-inspired décor offers a serene backdrop for your stay. Once settled, satisfy your curiosity and find inspiration as you peruse our in-house library. The promise of tapas, complemented by our signature G+T cocktail, will draw you into the meticulously curated ambiance of the AC Lounge. Venture outside our walls, and you’ll find no shortage of buzzing, critically acclaimed eateries, coffee roasters, and craft breweries. From arena shows to pubs and clubs, AC Hotel Grand Rapids Downtown offers both easy access and quiet refuge in a boutique-style hotel, all in one sophisticated city center destination. Located within the Hotel District within walking distance of Van Andel Arena, 20 Monroe Live, Rosa Parks Circle and The Grand Rapids Art Museum and home to John Ball Zoo, Grand Rapids Public Museum, UICA, Children's Museum and Gerald R. Ford Museum.