Rosehill Hotel Reviews

Service was just horrible. We arranged with the manager the day before to check in early because I was just released from hospital. Our room was vacant the night before, so the manager said early check in was no problem. We arrived, and two ladies were terribly rude, and refused to let us check in. They started a big fight with us and told us to just go away. Eventually I asked if they could just check and see if the room was ready - which we knew it would be. They really didn't want to check. I paid online when I booked, and they accused me of not paying, and it took about 45 minutes to sort it out. I had receipts and email confirmation, and they wouldn't accept them. They spoke very rudely to my young son too. When we FINALLY got to the room, there was a big sheet of window glass resting against a connecting door in our room, I had to spend all night telling my son not to go near that side of the room in case the glass panel fell on him. There were screws sticking out of the wardrobe. No toilet paper in the toilet - I had to get tissues from my car. After the women had been so rude to us, we didn't want to talk to them again about toilet paper. No soap in any of the sinks. No soap ANYWHERE, only shampoo and body wash. Really, really poor. Never staying there again.

Choice! Been here 3 weeks. That's review enough! Thanks to all at Rosehill.

Very basic but does the trick for quick cheap stay over. Hotel doesnt serve food and is very quiet.

All staff were great and property was clean and prepared well

Everything was awesome good services.

The wooden floor is very noisy. Every Time someone walk down the stairs it makes sound.other than that very nice room and bed and clean toilet too.location is very convenient. 7min from the train station.close to supermarket and some nice restaurants.

Nice Experience

Perfect location and great customer service

Good for solo travels. However, very basic amenities.

Great

Far from the center, rooms are small and have a bit of smell. The employees responded quickly and kindly. It can't be helped in Sydney where prices are high.