Atour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition Center

Atour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition Center Reviews

Atour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition Center

501 Nanzhou Road, Haizhu District, Guangzhou, Guangdong, ChinaView Hotel Details
Atour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition Center
Atour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition CenterAtour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition CenterAtour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition Center
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Guest Reviews of Atour X Hotel Guangzhou Avenue South Pazhou Convention and Exhibition Center

9.6/10
Excellent
1243 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1243)
Positive reviews(1224)
Reviews with photos/video(97)
Friendly front desk staff(126)
Classy environment(90)
Delicious breakfast(90)
Good sound insulation(68)
Quiet & comfortable(52)
Convenient parking(52)
Perfect for business trips(35)
Nice toiletries(9)
Negative reviews(19)
Hon, Yolanda Sze Man
Family-friendly 2-bed Room
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 23, 2025
We do like the room as it has toys for our son to play. The shower and hairdryer were powerful, but the location is really not convenient at all. 14 minutes walk. Through it’s a straight walk, but the road was bumpy with tons of motorcycles to dodge from. Even if we used a taxi, it wasn’t convenient either as we were constantly stuck in traffic. The breakfast was decent with children cutlery too.
Response from Property: Thank you for your careful review! I am still a little disappointed that I didn't get your full score review. It only shows that I still have room for improvement. Atour has always believed that guests are neighbors and family members, so when you come to Atour's house, Atour will definitely treat your family with 200% enthusiasm! So we are particularly concerned about everything in your stay. Atour Hotel is a humanistic hotel that believes in neighborhood service. You should feel the cultural and artistic atmosphere that is different from other hotels. Care, consideration, care, and warmth are the most sincere gifts that every Atour person gives to you. Atour will definitely show you a better self and stay with you all the time. I look forward to your next visit~~
Guest User
Executive Queen Room
Stayed in Mar 2025
Couples
7 review
9.0/10
Great
Posted on Apr 24, 2025
Hotel located nearby Canton Fair. Staffs very friendly. We stayed total 4nights. There were free super after 9.30pm. Best was laundry and drying provided free services. They will delivery to your room for free and pillows and mattress is so comfortable.
Response from Property: Thank you for your careful review! I am still a little disappointed that I didn't get your full review, which only means that I still have room for improvement. Atour has always believed that guests are neighbors and family members, so when you come to Atour's house, Atour will definitely treat your family with 200% enthusiasm! So we are particularly concerned about everything in your stay. Atour Hotel is a humanistic hotel that believes in neighborhood service. You should feel the cultural and artistic atmosphere that is different from other hotels. Care, consideration, care, and warmth are the most sincere gifts that every Atour person gives to you. Atour will definitely show you a better self and stay with you all the time. I look forward to your next visit~~
Guest User
Elegant Queen Room
Stayed in Aug 2024
Family
1 review
9.5/10
Amazing
Posted on Sep 18, 2024
I had an excellent experience with the front desk service. The staff were attentive and professional, even taking the time to personally show me the room before my stay. The room was clean and spacious, which added to the comfort. They also helped me book a car to the airport when my family and I were leaving. I will definitely return again
Response from Property: 謝謝親的點評哦!亞朵是全國首家人文酒店,我們倡導鄰里服務,帶給您“自然、清新、温暖、樸實”的健康生活方式,朵小二一直在努力,將最好的亞朵、最好的環境、最優質的服務呈現給您朵兒就是為了顧客不斷的去創造增值服務。
Travel with Jacques
Superior Queen Room
Stayed in Mar 2024
Business travellers
22 review
7.5/10
Posted on May 10, 2024
Actually think this hotel is better than expected so we extended our stay. The service and rooms are very nice will try other places with this brand ☺️of hospitality
Response from Property: 親愛的朵友, 感謝您對朵兒的支持與厚愛!小朵想跟您分享一段話:治癒自己的方式就是忙碌完以後的踏實,要好好休息噢,把有限的温柔開心釀成蜂蜜留着以後每天食用。祝您平安喜樂!
G....B =)
Superior Queen Room
Stayed in Mar 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 30, 2024
Comfy hotel with great service Bus provided during Canton fair which is a bonus point =)
Response from Property: 親愛的朵友,看到滿滿的5分好評,真讓朵兒心花怒放呀!朵兒想跟您分享:真正有價值的事情,都不是輕鬆舒服就能完成的,那些晨間的寂靜,不眠的星光,清醒的剋制,孤軍奮戰的堅持,暗暗許下的承諾,才是我們熱愛自己的時刻,人生就是一步步升級打怪,堅持下去,您所執着的努力一定會有所收穫。祝您天天開心!
Suwajiachong
Superior Queen Room
Stayed in Aug 2024
Couples
2 review
10.0/10
Outstanding
Posted on Sep 16, 2024
设施:💗💗💗💗💗💗 卫生:💗💗💗💗💗💗 环境:💗💗💗💗💗💗💗 服务:💗💗💗💗💗💗💗💗💗
Response from Property: 嘿嘿,看到您的五分好評,頓時覺得渾身都充滿了力量呢,首先非常感謝您的信任在眾多酒店中選擇了亞朵,給您提供優質貼心的服務是我們義不容辭的責任,讓您在陌生的城市也能感受到温暖,亞朵就是為在路上的旅客提供一個能夠放鬆休息的第四空間,希望您的每一次旅途都有亞朵相伴,為您的生活帶來意外的感動哦!
man ho herman
Executive 2-bed Room
Stayed in Jul 2024
Family
10 review
10.0/10
Outstanding
Posted on Aug 14, 2024
Very nice and clean. Parking so good.
Response from Property: 感謝小主點亮了朵兒的星空 亞朵,始於住宿的生活方式品牌集團。從住宿出發,向追求品質生活的消費者,傳遞人文、温暖、有趣的生活方式,並以持續改進的優質產品、服務與體驗,塑造和完善人們的未來生活,"讓人與人更有温度地連接"。酒店不僅僅有帶給您香甜好夢的宿歸,還有24小時免費開放的健身房和洗衣房,更有中西結合營養豐富的早餐廳,還有時尚人文的竹居,亞朵崇尚鄰里服務,朵兒在這裏期待您再次回家!
Anonymous User
Superior Queen Room
Stayed in Apr 2025
Solo travellers
4 review
8.5/10
Very Good
Posted on May 23, 2025
The room is a bit small but the hygiene is good. The TV can cast the screen. Although it is next to the main road, it is not noisy when sleeping at night. The front desk service attitude is very good. Overall, I am quite satisfied!
Original TextTranslated by Google
Response from Property: 感謝您的細心點評哦!沒有得到您的滿分點評,朵兒還是有些失落的,衹能説明朵兒還有進步的空間,亞朵一直信奉客人為鄰里,為家人,所以在您來到朵小二家的時候,朵小二肯定會以百分之二百的熱心來對待家人哦!所以您在入住間的一切,我們都尤為的關心,亞朵酒店是一家人文酒店,信奉的也是鄰里服務,您應該感受到了與別的酒店不同的文化和藝術氣息,關懷,體貼,照顧,温暖,是每位亞朵人送給親最真誠的禮物。朵小二一定會將更好的自己展現給您,一直陪在您的身邊,期待親的下次光臨哈~~
Guest User
Elegant Queen Room
Stayed in Mar 2025
Couples
6 review
10.0/10
Outstanding
Posted on Apr 27, 2025
The windows are well soundproofed, the environment is beautiful, there is free coffee, free parking, a free fitness room, no problems with the air conditioning, no smell of smoke, and the reception staff is very nice.
Original TextTranslated by Google
Response from Property: 被認可,被信賴是一筆買不到的財富,感謝您給予亞朵的財富,您的鼓勵是我麼前進的動力。我們把最好的最實在的東西用在您的使用感受上,温馨而無壓,實在卻不浮華,您的感受就是對我們的肯定,朵兒會繼續努力
Guest User
Executive Queen Room
Stayed in Mar 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The hotel has very thoughtful service and is very friendly to foreigners. The mattress is particularly large. They also gave me free snacks and water. There are usually some free desserts, bread and other snacks in the evening. The hotel room rate is reasonable. Highly recommended 👍😁
Original TextTranslated by Google
Response from Property: 一別之後,兩相歡喜,三生有幸,好評如斯!”灰常灰常感謝小主的好評,朵二感動得稀里嘩啦的。朵兒相信生命中的每一次邂逅都殊為不易,很高興在分別後還能帶給您美好的回憶。亞朵是有温度的酒店,朵兒們都是有温度的亞朵人,希望每一位朋友來亞朵都能感受到鄰里般的温暖舒適,朵兒喜歡您來,更喜歡您再來喲!
Liuxingxue0622
Family-friendly 2-bed Room
Stayed in Feb 2025
Family
4 review
10.0/10
Outstanding
Posted on Mar 27, 2025
The little yellow duck room was a pleasant surprise! The rapid development of Atour in recent years is indeed inevitable. Many details are considerate and meticulous, and it is a very satisfying and unforgettable stay experience.
Original TextTranslated by Google
Response from Property: Wow! Duoer's mood today is a parabola opening upwards, because she met the warm you! Thank you for your love and recognition of Duoer. Duoer will continue to work hard and look forward to your stay again to feel Duoer's progress (#^.^#)
Artl
Superior Queen Room
Stayed in Feb 2025
Business travellers
9 review
7.0/10
Posted on Mar 20, 2025
The hotel lobby is nice, but there are some issues with the air conditioning in the room. Of course, it has not been resolved, but the employee's response and explanation during the cancellation were sincere, and we accepted his apology~ Hope the hotel management can fix the air conditioning issue as summer is coming soon.
Original TextTranslated by Google
Response from Property: 感謝您的細心點評哦!沒有得到您的滿分點評,朵兒還是有些失落的,衹能説明朵兒還有進步的空間,亞朵一直信奉客人為鄰里,為家人,所以在您來到朵小二家的時候,朵小二肯定會以百分之二百的熱心來對待家人哦!所以您在入住間的一切,我們都尤為的關心,亞朵酒店是一家人文酒店,信奉的也是鄰里服務,您應該感受到了與別的酒店不同的文化和藝術氣息,關懷,體貼,照顧,温暖,是每位亞朵人送給親最真誠的禮物。朵小二一定會將更好的自己展現給您,一直陪在您的身邊,期待親的下次光臨哈~~
Jicunchundai
Elegant Queen Room
Stayed in Feb 2025
Business travellers
86 review
4.0/10
Posted on Mar 21, 2025
This Yaduo Hotel is the worst hotel I have ever stayed in! First of all, the room is too small and the sound insulation is poor. I could hear the sound of people moaning in the next room until midnight. I didn't sleep well all night! I was anxious to check out and didn't report this problem to the merchant. Afterwards, I reported it to Ctrip customer service, and the front desk directly said that they couldn't verify it and there was no solution. They just gave me a gold card membership!
Original TextTranslated by Google
Response from Property: 親愛的朵友您好:我是酒店負責人:現長顧初,看到您的點評,很抱歉未能給您帶來滿意的體驗。現對您提出的疑惑做詳細解答: 1、咱們新店開業除本棟樓主體未做修改,內部裝修已全部拆除更新!是完全按照品牌標準重新改造的! 2、酒店於2024年1月份開業的,床品是亞朵星球同款的裸棉四件套,酒店同款床墊是普蘭特床墊,都可以在亞朵星球官網可看到的呢; 3、根據房間整體空間進行分配,衞生間佈局屬於乾濕分離,對於客房衞生這點,已經重新培訓客房做房的清潔標準,一定不會再發生類似的事件; 4、春節是出行旺季,酒店運營成本上升,如人力、物資採購等費用增加,所以酒店在春節期間房價會比平時高一些。 最後感謝您能指出我們的不足之處,我們會督促夥伴共同努力,為所有客人提供更貼心的服務!入住期間歡迎隨時座機撥“0”致電前台為您答疑解惑,期待您再次光臨!
Guoguilin
Executive 2-bed Room
Stayed in Feb 2025
Couples
110 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Last night, the couple had a quarrel and the wife ran away. I would like to thank the security captain for climbing up the stairs one by one to help find her. He spent more than an hour looking for her and provided dedicated service. The girl at the front desk also helped to find her. Thank you so much.
Original TextTranslated by Google
Response from Property: Thank you for your review! Atour is the first humanistic hotel in China. We advocate neighborhood service and bring you a healthy lifestyle of "natural, fresh, warm and simple". Atour Xiaoer has been working hard to present you with the best Atour, the best environment and the best service. Atour is to continuously create value-added services for customers.
Guest User
With View Of Several Trees Queen Bed Room
Stayed in Dec 2024
Business travellers
7 review
7.5/10
Posted on Jan 10, 2025
Checked in at 16:00 in the afternoon. There was only one waiter at the front desk with a cold attitude. When I left the hotel at 18:00 to ask about the surrounding food, the waiter was also busy with mobile and landline calls and could not take care of it at all, so I gave up. The room had a nice view and good hygiene. Later in the evening, two waiters were enthusiastic, proactive and professional. The service industry plus the Atour brand, I look forward to unity and professionalism
Original TextTranslated by Google
Response from Property: 親愛的朵友:您好!我是酒店負責人:現長顧初,非常感謝您選擇入住廣州大道南琶洲會展中心亞朵X酒店,請允許我們向您表達最誠摯的歉意,未能在您入住期間給到舒適的體驗環境。對於您反饋的問題我們也第一時間去做了跟進了,對於夥伴服務態度的問題,我們這邊也重新對前廳夥伴重新做了培訓,在這裏也希望您能再給我們一次機會,下次如有機會再來廣州,可以提前聯繫酒店或顧初,我們將竭誠為您服務,給您一次滿意、舒心的入住體驗!朵兒祝您生活愉快,工作順利!