Orange Hotel (Guangzhou Tianhe Gangding)

Orange Hotel (Guangzhou Tianhe Gangding) Reviews

Orange Hotel (Guangzhou Tianhe Gangding)

No.633 Tianhe Road, Guangzhou, ChinaView Hotel Details
Orange Hotel (Guangzhou Tianhe Gangding)
Orange Hotel (Guangzhou Tianhe Gangding)Orange Hotel (Guangzhou Tianhe Gangding)Orange Hotel (Guangzhou Tianhe Gangding)
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Orange Hotel (Guangzhou Tianhe Gangding) Guest Reviews

4.6/5
Great
1160 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1160)
Positive reviews(1125)
Reviews with photos/video(278)
Easy to get around(185)
Friendly front desk staff(132)
Close to metro(86)
Quiet & comfortable(58)
Delicious breakfast(51)
Convenient for shopping(40)
Perfect for business trips(23)
Lift was OK(7)
Negative reviews(35)
Guest User
Business Double Room
Stayed in Dec 2023
Business travellers
5 Reviews
3.5/5
Posted on Dec 9, 2023
The hotel is located along a busy main road and a junction. It is rather noisy with the sound the car horns. Not just the noise of the traffic, the noise from the air cooling system or some machine on top of the building is disturbing as I was given room from the 2nd last floor. The windows are dusty and it just dampen your mood. Not impressive for a chain hotel. The location is excellent but there are better choices around it.
Response from Property: Dear guest: Hello, thank you very much for sharing your stay experience with us. We regret that we did not meet your expectations. We will strengthen training and make timely improvements based on your feedback. Your tolerance and understanding are the key to our progress. Motivation, we will continue to listen, continue to work hard, and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2023
Friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2023
Convenient located
Response from Property: Dear guests: Hello! Welcome to Orange Guangzhou Tianhe Gangding Hotel. Thank you for your feedback on this stay experience. Satisfaction is just the beginning. Surprise and touching are the final purpose of our service. We will also turn your encouragement into motivation, and our team will be more We will work hard to serve every customer well. We look forward to your next stay and wish you a happy life.
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Zhongguo Feng
Stayed in Oct 2023
Friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 17, 2023
good place. nice , service good
Aarif
Guestroom - Double Occupancy (Double bed)
Stayed in Oct 2023
Business travellers
2 Reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
Perfect
Junjundai
Stayed in Jan 2023
Business travellers
78 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2023
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Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Mar 2023
Business travellers
2 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2023
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Guest User
Zhongguo Feng
Stayed in May 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
Very good. The service is very good ~ The location is excellent! The hygiene is also very good. Clean and tidy! The candy is delicious. Thank you, the front desk lady ^_^
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Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Apr 2024
Business travellers
11 Reviews
4.8/5
Amazing
Posted on Apr 30, 2024
Except for the old facilities, everything else is very good and convenient. It is right next to the subway. I was given a room on the 8th floor. The breakfast was good.
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Anonymous User
Selected Deluxe Double Room
Stayed in Apr 2024
Couples
2 Reviews
1.0/5
Posted on Apr 20, 2024
I didn't sleep all night, I was swatting mosquitoes all the time, got bitten a few times, checked out in the morning and asked if there was breakfast, but the waiter told me that there was no breakfast, this is the only service for a hotel over 500 yuan, and then I checked the order information and it showed that breakfast was included, I ordered breakfast but didn't eat it, just ate something nearby, I won't stay here again
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Guest User
Business Double Room
Stayed in Apr 2024
Business travellers
1 Reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
Wonderful hotel for your money. Expectation and reality completely coincided. I ask experienced hoteliers to pass by. There are some things to pick at, but overall it's great. Starting with the location, it’s just under an hour from the airport, there are bus stops and a metro station nearby. Near the hotel there are shopping centers, grocery stores, cafes for every taste. The hotel itself is not big. The interior is decent, the rooms are a solid 4. The staff is very friendly, not speaking Russian, they always found a way to understand and help us. I recommend it from the bottom of my heart. I will write again that the hotel is completely worth the money.
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Response from Property: Dear guests! We are very grateful for your support of our hotel.您 Whether it's a business trip or a trip, choose our hotel again! We look forward to seeing you again! Hello, dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation should be recommended from the most sincere satisfaction of our guests. At the same time, we are also proud to be able to provide you with the best service. We are very glad that you have chosen our hotel again for business trips or travel! I sincerely look forward to your visit again!
Guest User
Stayed in Mar 2024
Other
2 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
This is the third time I have stayed at the Orange Hotel. The hotel has convenient transportation. Gangding Subway Station on Line 3 is right next door and directly opposite the Third Hospital of Zhongshan Hospital. Tianyu Shopping Mall is right next to the hotel, making life convenient. The hotel provides a series of considerate services, including lending data cables, extending check-out for half an hour, etc. What is commendable is that the hotel's service is more meticulous every time. If necessary, stay at this hotel again next time.
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Guest User
Tatami Double Room
Stayed in Mar 2024
Business travellers
4 Reviews
1.0/5
Posted on Mar 20, 2024
1. Bad attitude: The flight was delayed and I paid full payment for the room booked through Ctrip. . During this period, the waiter called twice to urge me. It means that if you don't come, we won't reserve a room for you. I made a full reservation, why can't I reserve a room? 2. There is no elevator: I arrived at 3 o'clock in the morning. The room I was given was on the 9th floor. I had to take the elevator to the 8th floor and walk to the 9th floor. I was told that all other rooms were full. 3. No hot water: The hot water was still cold after being left on for more than 10 minutes. During this period, I called to ask for help. The waiter said in a flattering way: The water pressure on the 9th floor was not enough, so we were asked to leave it on for 20 more minutes. 4. The room facilities are outdated: as shown in Figures 1, 2, and 3. There were stains everywhere and nothing good; 5. The sound insulation is extremely poor: This building is old and it can be said that there is no sound insulation at all. And there will be a decoration team, electric drills, and impact drills from 10 o'clock in the morning. 6. Flying dust all over the sky: There is a decoration construction site right on the 9th floor. As long as you open the door, it will be filled with dust! I don’t understand who gave you the courage when the price of 480 a night can’t even meet the most basic needs. This is the worst hotel I have ever stayed in. none of them! Fighter in the garbage!
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Response from Property: Dear guests: Hello! We sincerely apologize for not providing you with a comfortable stay this time. The hotel attaches great importance to this matter. The hotel has prepared a variety of room types with different layouts for different guests to choose the appropriate room type. The hotel elevator can only reach the eighth floor. The property is installing a new elevator. The construction noise is loud during the day. Please understand. ! After installation, the new elevator can go directly to the 9th floor. The hotel is expected to start renovating the room facilities and equipment in May this year. We look forward to your next visit to experience a different Orange Hotel.
Guest User
Business Double Room
Stayed in Feb 2024
Business travellers
6 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
I have stayed here many times and the room environment and service have always been very good. Hope it stays!
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Response from Property: Hello dear guests! Thank you for choosing us, and we are glad that we have not disappointed you. We have been on the road of creating a better comfortable experience for you. There is no best, only better. We will live up to every encounter, look forward to your visit again, and wish you a happy life.
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Feb 2024
Business travellers
2 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
I stayed here for a week on a business trip and it felt very good. From the moment I checked in, the lady at the front desk thoughtfully arranged a quieter room. The cleaning lady was also very dedicated every day. It was a great experience!
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Response from Property: The city is big and the world is small. Sometimes I feel that the world is just a street view, which can be seen at a glance, so when we meet here, Xiaoju cherishes it and can satisfy you. This is the biggest encouragement to Xiaoju. I look forward to meeting you again.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2024
I arrived very late, so the waiter called in advance to inquire and provided warm service upon arrival. The hotel laundry room is very convenient for washing and drying, making it more convenient to take children out. The location of the hotel is also very convenient, just near the subway station, and there are several shopping malls around for convenient shopping.
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