wenxing Hotel(Guangzhou Xinshi Baixin Plaza Store) Reviews
wenxing Hotel(Guangzhou Xinshi Baixin Plaza Store)
No.1532 Airport Road, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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wenxing Hotel(Guangzhou Xinshi Baixin Plaza Store) Guest Reviews
4.5/5
Good
306 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(306)
Positive reviews(298)
Reviews with photos/video(46)
Friendly front desk staff(27)
Easy to get around(23)
Great value for money(12)
Classy environment(10)
Average sound insulation(6)
Convenient parking(5)
Perfect for business trips(4)
Convenient for shopping(4)
Negative reviews(8)
Yass22
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Jun 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jul 24, 2024
We arrived early morning to this hotel, and the staff never hesitate to check us in at 9am , they were so helpful with us , even picking and sending deliveries. The hotel area is next to Metro market, and Paso mall for shopping and food , also close to baiyun train station and to the airport. Very convenient for those wanting to make it to the airport in time.
Thank you all the stuff for your help.
Response from Property: Dear guest: Hello! We warmly welcome you to Wenxing Hotel. We are honored to receive you. I was stunned to see your comments! The hotel is located in a prosperous area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warm heart to become the home away from home in your heart. We look forward to your next visit!
George
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Dec 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The place was amazing as usual!
Response from Property: Dear guest: Hello! We are glad that you choose to stay at Wenxing Hotel! Your good comments are like warm sunshine, illuminating every corner of our hotel. I wish you happiness every day!
Guest User
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Apr 2024
Business travellers
47 review
5.0/5
Outstanding
Posted on Jul 20, 2024
This is a very nice hotel to stay at to get ready for an AP examination
Response from Property: Dear guest: Hello! Thank you very much for choosing Wenxing Hotel Xinshi Branch as your accommodation for this trip and sharing your pleasant stay experience with everyone! Thank you very much for your praise and recognition! Your satisfaction is our greatest motivation. We will continue to work hard to provide you and more guests with better and more personalized services. I hope you will continue to support us as always, and look forward to your visit again with your family and friends! I wish you a happy life!
Grace Khishigee
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Jan 2024
Solo travellers
4 review
4.7/5
Amazing
Posted on Feb 16, 2024
I stayed at Wenxing Hotel in February, after a flight with a long layover I only wanted to rest and the receptionist was slow but helpful. Although the language barrier was a little bit of an issue, I managed to communicate and check in even if it was 4:00 am in the morning. They allow foreign tourists to stay without any problem. It was a bit cold in the room because of the weather, so I couldn’t take a shower. The bed was a queen sized mattress on the floor, quite comfy tho. P.S. The sink plug was somewhere else, couldn’t find it to unplug it, brushed my teeth and spat in the toilet to prevent clogging lol. Overall, it’s good for a quick stop and rest to go on for your next trip.
Response from Property: Dear guest: Hello! Thank you for staying at our Wenxing Hotel and giving us a good review. It has given us a lot of confidence and motivation. We hope to continue to receive your support for our Wenxing. I wish you a happy life and smooth work! Looking forward to your next visit!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Other
7 review
2.2/5
Posted on Mar 22, 2024
location is good, but overall services, cleanliness need to improve
Response from Property: Dear guest: Hello! Thank you for staying at Wenxing Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. If you have any questions, please call the front desk and we will have staff to handle it. We will seriously study the problems you mentioned and actively rectify them. Thank you for your help. We hope to provide you with a satisfactory stay experience when you stay next time. Welcome to come back and experience it again. I wish you a happy life!
Em23
Guestroom (Double Bed)
Stayed in May 2024
Couples
8 review
4.2/5
Very Good
Posted on Jul 9, 2024
Good location
Response from Property: Dear guest: Hello! Thank you for staying at Wenxing Hotel Chain. We are very sorry to disappoint you this time. We deeply apologize for this. If you have any questions, please call the front desk. We have staff to deal with it. Regarding the questions you mentioned We will study the problem carefully and actively rectify it. Thank you for your help. We hope to provide you with a satisfactory stay experience the next time you stay. You are welcome to come back and experience it again. I wish you a happy life!
firefly in space
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Apr 2023
Solo travellers
61 review
5.0/5
Outstanding
Posted on May 21, 2023
Many good stores around the area
Response from Property: Dear Guest Hello, thank you for your support and affirmation, Wenxing Hotel, look forward to your visit again!
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Came to Guangzhou on a business trip and chose to stay near Baixin Plaza. I didn't expect that the room of more than 100 yuan was worth it. The front desk service was very thoughtful and the sanitation was very clean. There is a parking lot. Worth having
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at our Wenxing Hotel and giving us a good review. It has given us a lot of confidence and motivation. We hope to continue to receive your support for our Wenxing. I wish you a happy life and smooth work! Looking forward to your next visit!
Guest User
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Nov 2024
Other
1 review
3.2/5
Posted on Jan 1, 2025
Very noisy. I don't know what time it was on the morning of January 1, 2025, maybe around 6 o'clock. It was super noisy outside! I don't know what was going on, but it was so noisy. There was always the sound of plastic bags and tape. It was super loud. Don't you need to sleep? It was so noisy. The overall environment was like Figure 3. And the one in Figure 1 couldn't be turned off at all. I could only turn it off by pulling out the card and cutting off the main power. I couldn't watch the TV in the room. And Figure 2, the whole room has only one window, and the outside of the window looks like this. You can tell me if it's scary or not. It's very noisy inside and outside. The soundproofing in the room is super bad! ! ! ! ! My friend and I couldn't sleep well at all! ! ! ! Friends who are sensitive to sound should not book this store. It's really no wonder that most of the comments in the comment area are about poor soundproofing. I also deeply understand it. . . . . . (And there are no disposable slippers,,,, the first time I have encountered a hotel without disposable slippers...)
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住文星酒店,對於您在酒店入住期間的經歷,我們深表遺憾。您有什麼需要和問題第一時間可以聯繫前台這邊幫您處理。一次性拖鞋您需要,前台24小時有人可以送的,若您下次至此,希望能再次預訂本酒店其它房型體驗,給我們一個機會致歉。期待再次光臨!
Guest User
Guestroom (Double Bed)
Stayed in Sep 2024
Business travellers
1 review
4.3/5
Very Good
Posted on Oct 29, 2024
Affordable price, convenient transportation, good front desk service. The only drawback is that the decoration is a bit old, but the price is affordable.
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The room is nice and clean. The front desk service is also very good and welcoming. The price is really good. The soundproofing in the room is not very good, but it is very quiet overall.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Wenxing Hotel and sharing your experience. We are glad that you have recognized every aspect of the hotel. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Feb 2025
Other
1 review
4.5/5
Great
Posted on Mar 13, 2025
The price/performance ratio is good, the service is very good, and the price is generally good
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的點評!我們會再接再厲不辜負您的期盼。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Guestroom (Double Bed)
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Environment: The location is easy to find, right on the roadside. There is a Baixin Plaza nearby, which is convenient for eating, drinking and having fun. Hygiene: It is clean and hygienic the moment you enter the door, which is the most basic for staying in a hotel. Service: We will respond to any request and the service is timely.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Wenxing will be the warmest and most unique one in your memory! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The room is clean and tidy, and the door is convenient for transportation. A must-have for travel. The price is affordable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Wenxing will be the warmest and most unique one in your memory! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Comfortable And Serene King Room (Lightweight Dreams + Self-Service Laundry)
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The hotel is warm and welcoming, as warm as home, the environment is elegant, the front desk is humorous, and details determine success or failure, which this hotel has undoubtedly achieved.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you choose to stay at Wenxing Hotel. I was stunned when I saw your evaluation! The hotel is located in a prosperous area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a warm corner of the body and mind. Home is where love is. The hotel always hopes to use its own caring and warmth to wish you a happy life and smooth work! Looking forward to your next visit!