China Mayors Plaza, Guangzhou East Station,Tianhe Sports Center Reviews
China Mayors Plaza, Guangzhou East Station,Tianhe Sports Center
189 North Tianhe Road (Tianhe Bei Lu), Tianhe District, Guangzhou, Guangdong, 510075, ChinaView Hotel Details
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China Mayors Plaza, Guangzhou East Station,Tianhe Sports Center Guest Reviews
4.7/5
Outstanding
1281 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(1281)
Positive reviews(1273)
Reviews with photos/video(196)
Easy to get around(194)
Convenient location(152)
Friendly front desk staff(105)
Close to metro(96)
Delicious breakfast(87)
Perfect for business trips(20)
Tasty restaurant(9)
Delicious buffet(8)
Negative reviews(8)
黄伊祺
Special King Room
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
staff is really friendly, the amenities in the room are great. I had the KingSize smoking room, everything was clean and modern. My highlight was the bathtub and the japanese toilet! Their gym is a bit difficult to get to, but other than the dirty mat, it had good machines.
Teriyaaaaki
Business Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel service is very good. Staff are friendly and kind. The gym room is clean. There are plenty transportation available near to the hotel.
Response from Property: Thank you for your praise. We will definitely work harder to do our best, and your satisfaction is our greatest motivation We treat every customer as our own friend and look forward to your next visit to our home.感谢亲对我们的夸赞,我们一定会更加努力做到最好的,您的满意就是我们最大的动力.我们把每一位顾客都当成自己的朋友,期待您下次再来我们家做客呦
Guest User
Cozy Queen Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 24, 2024
Very tasty breakfasts with big variety, helpful staff (allowed us to check our later), perfect location (5 min to metro station, not far from main sights). The rooms are not very big, but have bath tub and the hotel itself is not new, but room was clean. Decent hotel!
Response from Property: 尊敬的貴賓您好!非常感謝您與我們分享了您的入住感受!中國市長大廈坐落於天河北繁華區域,交通便利。酒店於2021年對部分房間進行了升級改造,建議您下次體驗酒店的行政智能房,房間空間感舒適,風格新穎,配備全智能化設施設備,定能帶來不一樣的體驗!很遺憾這次未能得到您滿分5星的評分,酒店會再接再厲,讓每個旅者住得舒心,也是酒店服務的終極目標。我們期待您的再次光臨。祝您生活愉快!Dear valued guest, hello! Thank you very much for sharing your stay experience with us! The China Mayors plaza is located in the bustling area of Tianhe North, with convenient transportation. The hotel has upgraded and renovated some rooms in 2021. We recommend that you experience the hotel's executive smart rooms next time. The rooms have a comfortable space, novel style, and are equipped with fully intelligent facilities and equipment, which will definitely bring a different experience! Unfortunately, we were unable to receive your full 5-star rating this time. The hotel will continue to work hard to ensure that every traveler stays comfortably, which is also the ultimate goal of hotel services. We look forward to your visit again. Wishing you a happy life!
Guest User
Executive Double Room
Stayed in Dec 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Jan 5, 2024
Love the non-smoking room. It is an intelligent hotel. There is even a Xiaodu smart speaker in the room. Very convenient to get from the reception area to the hotel room. Receptionists are also friendly and helpful.
Response from Property: Dear guest, thank you for your stay and sharing your review. The hotel has upgraded some rooms in 2021. The rooms have novel styles and are equipped with fully intelligent facilities and equipment. Thank you for your stay experience and your recognition of our service staff. I don’t know why we can’t get your five-point praise. We feel very sorry. We hope you can tell us the reason so that we can do better. We look forward to getting your five-point praise next time. Thank you for your review of us. Support, affirmation of our service, we look forward to your visit again. wish you a happy life!
Dear guest, thank you for your stay and sharing your feedback. The hotel upgraded and renovated some rooms in 2021, with a novel style and fully intelligent facilities and equipment. Thank you for your stay experience and recognition of our service staff. We are very sorry that we were unable to receive your five point review for some unknown reason. We hope you can inform us of the reason so that we can do better. We look forward to receiving your five point review next time. Thank you for your support and recognition of our service. We look forward to your next visit. Wishing you a happy life!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Solo travellers
11 review
4.5/5
Great
Posted on Mar 4, 2024
Well located and clean room. Close to most visa centers but only has a Chinese style breakfast
Response from Property: Dear guest, thank you for choosing the China Mayors Plaza.. Our hotel is located in the city center with convenient transportation. There are many visa centers nearby, such as the UK, Italy, and Australia visa centers, which are convenient for guests to travel. About breakfast, we will provide feedback to the relational department and continuously enrich the variety of breakfast. We look forward to your coming again!
MissKCE
Cozy Queen Room
Stayed in Feb 2024
Solo travellers
5 review
4.5/5
Great
Posted on Feb 23, 2024
From the check-in to the check-out , I received great service. It was smooth and fast even with using a passport. They explained everything I needed to know. They even brought me a charger even though I didn’t ask for one. The breakfast buffet was good, would like a little more vegetarian options but overall, I definitely would stay again.
Response from Property: 尊敬的賓客,感謝您入住中國市長大廈酒店。時光荏苒,初心依舊,笑容如初,真誠相待,我們一直竭力為每一位賓客提供賓至如歸的入住體驗,不知是什麼原因導致我們得不到您的五分好評,我們感到十分遺憾,希望您可以告知我們原因讓我們做得更好,期待下次可以得到您的五分好評,感謝閣下您對我們的支持,對我們服務的肯定,我們期待您的再次光臨。祝您生活愉快! Dear guest, thank you for staying at China Mayors Plaza hotel. Time flies, the original intention is still the same, smile as before, treat each other sincerely, we have been trying our best to provide every guest with a home-from-home experience, I don't know what caused us to get your five points of praise, we are very sorry, I hope you can tell us the reason for us to do better, look forward to the next time you can get your five points of praise, thank you for your support to us, affirmation of our service, we look forward to your visit again. Have a great day!
Guest User
Executive Smart Room
Stayed in Nov 2024
Business travellers
3 review
4.2/5
Very Good
Posted on Dec 7, 2024
Near train station, room is clean.
Response from Property: Dear guest, thank you for choosing to stay at the China Mayors Plaza. Every need of our customers is the direction we sincerely strive towards. We will definitely work harder to create a higher level of star rating. We look forward to your next five-star review, and we can create even more perfect service for you. Wishing you a good mood every day! 尊敬的客人,感谢您选择下榻中国市长大厦。客人的每一丝需求都是我们真诚为之努力的方向。我们一定更加努力,打造更高的星级水准,期待您下一次的五星好评,我们能为您创造更加完美服务。祝您天天都有好心情!
Lau
Business Queen Room
Stayed in Jan 2024
Business travellers
21 review
4.7/5
Amazing
Posted on Feb 6, 2024
Great location near many amenities. Great access to stadium and parks. Only if hotel has notify guess that the fitness room is locked or unavailable.
Response from Property: 尊敬的貴賓您好!中國市長大廈坐落於天河北繁華區域,交通便利。非常感謝您與我們分享了您的入住感受並給我們提出了寶貴的意見和建議!您反饋的健身房上鎖問題,是因健身房設於頂層29樓,為避免個別小孩單獨進去遊玩造成的安全隱患問題,故上鎖。您要使用時,打總機電話提前預約即可,也是挺方便的。我們期待您的再次光臨。祝您生活愉快! Dear guest!The China Mayors Plaza is located in the bustling area of the Tianbei River, with convenient transportation. Thank you very much for sharing your stay experience with us and providing us with valuable feedback and suggestions! The locking issue you reported about the gym is due to the gym being located on the 29th floor of the top floor. To avoid safety hazards caused by individual children entering and playing alone, it was locked. When you need to use it, you can call the switchboard to make an appointment in advance, which is also quite convenient. We look forward to your next visit. Wishing you a happy life!
Chongsterink
Cozy Queen Room
Stayed in Dec 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Excellent service and room experience. Automated lights control and entertainment within room. Near tiyuxilu metro and is in an excellent location. Breakfast is nicely made. Friendly staff within stay. Would stay here again.
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful feedback. As you said, the hotel is located in a bustling area with first-class convenience in transportation, shopping, and business travel. Each of our employees will provide more thoughtful and meticulous services to keep you away from the noise of the city and enjoy the beauty of the small town with peace of mind. Looking forward to providing you with a more perfect check-in experience next time!尊敬的宾客:您好!万分的感谢您的用心点评。正如您所说的,酒店地处繁华地段,交通、购物、商务出行都是一流的方便。我们的每一位员工会通过更贴心的、更细致入微的服务让您远离城市的嘈杂,静心享受小城之美。期待着下次让您享受到更完美的入住体验!
susanna
Deluxe Queen Suite
Stayed in Nov 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Nov 10, 2023
Very comfortable place , bathroom is upscale , staffs are friendly and polite, breakfast is not that great.
Response from Property: Dear guest, we are honored to receive your sincere praise! We adhere to the principle of putting guests first and serve them wholeheartedly. We have received your feedback on the production of breakfast and have also provided feedback to relevant departments. We have received high attention from the management and have promptly adjusted the breakfast variety. Sincerely looking forward to your next visit and experience! Our satisfaction rating is 5 points. Looking forward to receiving a five-star review from you next time!尊敬的贵宾,获得您真诚的赞许,我们感到非常荣幸!我们秉承着宾客至上的理念,全心全意为客人服务。您反馈的早餐出品意见,我们已接收到同时向相关部门反馈,并得到管理层的高度重视已及时调整早餐品种。真诚期待您的再次光临体验!我们的满意度评分为5分哦。期待下次您能给与我们点亮五星好评!
Marti
Cozy Queen Room
Stayed in Aug 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Aug 12, 2024
Only Chinese breakfast
Response from Property: 尊敬的貴賓,感謝您的入住分享與點評!中國市長大廈坐落於天河北繁華區域,交通便利。您的意見我們非常重視並反饋至相關部門,日後我們將不斷改善早餐種類,為客人提供更加優質味美的餐品。我們衷心期待能夠再次為您服務,為您打造不一樣旅居體驗的機會,祝您生活愉快!Dear valued guest, thank you for sharing and reviewing your stay! The China Mayors Plaza is located in the bustling area of Tianhe North, with convenient transportation. We attach great importance to your feedback and have forwarded it to the relevant departments. In the future, we will continuously improve the types of breakfast and provide customers with more high-quality and delicious meals. We sincerely look forward to serving you again and creating a different travel experience for you. We wish you a happy life!
Amin AB
Executive Room (2 Beds)
Stayed in May 2023
Family
8 review
5.0/5
Outstanding
Posted on Jun 18, 2023
We’ve stayed a couple of times at this hotel. We love the hotel because it’s spacious and clean. It’s near the train station and within walking distance to quality malls.
Response from Property: Thank you very much for your stay and your recognition, which is the most powerful encouragement to us. The hotel belongs to the boutique business type, with modern decoration style, complete facilities, and high cost-effectiveness. The hotel strives to achieve excellence. The hotel is located in a prosperous area with convenient transportation, and is surrounded by a series of supporting facilities such as a square, shopping center, eating, drinking, and entertainment cinema. We make unremitting efforts to improve the service quality of the hotel, in order to serve every customer more thoughtfully. The hotel looks forward to your visit again!
Guest User
Business Twin Room
Stayed in Sep 2023
Family
6 review
4.7/5
Amazing
Posted on Oct 7, 2023
Fabulous very good.
Response from Property: Dear guest, thank you for staying at the China Mayor Building Hotel. Time flies, our original intention remains the same, our smiles remain the same, and we treat each other sincerely. We have been striving to provide every guest with a homelike stay experience. For some reason, we are unable to receive your five point review. We are very sorry and hope that you can inform us of the reason so that we can do better. We look forward to receiving your five point review next time. Thank you for your support and affirmation of our service, We look forward to your visit again. Wishing you a happy life!
snsnt00
Cozy Queen Room
Stayed in Mar 2022
Business travellers
8 review
3.5/5
Posted on Apr 10, 2022
Not very clean but room big
Response from Property: Dear guest, hello! I'm really sorry that you didn't have a pleasant stay. The problem you reported, we have fed back to the relevant departments as soon as possible. The leaders of each department attach great importance to this problem, and have negotiated a relevant solution, and this problem has been improved. If you have any questions during your stay, you can contact us at any time (such as hygiene problems). The assistant manager of the hotel lobby is on duty 24 hours a day, and will solve the problem for you as soon as possible. The hotel has completed some room upgrades in 2021. The room facilities are brand new and complete. At the same time, various intelligent facilities have been added, such as the installation of a face recognition door opening system, a cardless power extraction system, an intelligent voice control system, and an intelligent flushing toilet. Sincerely look forward to your coming again! We hope you will give us another chance to improve your experience!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Other
30 review
5.0/5
Outstanding
Posted on Dec 8, 2024
I stay at this hotel every year when I run a marathon. It's so convenient. The marathon starting point is just opposite. I drove there this year. The hotel has free parking. I don't know if the hotel is too tight or because I'm a regular customer, they upgraded me for free. The hotel also gave me an eye mask for running a marathon. It's so considerate. The hotel is in a good location, and it's very convenient to eat and shop nearby! Another unforgettable marathon trip. I look forward to staying here again next year!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱枕,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝您生活愉快!