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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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Negative reviews(50)
gsjnssn
Standard Queen Room
Stayed in Dec 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Clean and comfortable room, good location, 10 minute walk from scenic area.
Response from Property: 尊敬的客人,您好,非常感謝您選擇下榻百姓青睞的新中式風格台聯酒店,您的滿意就是對我們最好的肯定與激勵。桂林台聯酒店坐落於山水甲天下的桂林市中心中山中路繁華地段,距離桂林著名景點象鼻山、兩江四湖僅需5-10分鐘步程,市中心最熱鬧的正陽步行街都衹需約10分鐘步程。酒店致力於為我們最尊貴的客户提供“舒適、乾淨、温馨”的住宿環境。希望每個顧客在台聯酒店都能感受到家的温馨,親人的照顧。喜歡台聯酒店的話可以把我們推薦給您更多的好盆友哦,期待下次您的光臨!
Guest User
Standard Queen Room
Stayed in Oct 2024
Couples
20 review
5.0/5
Outstanding
Posted on Nov 23, 2024
It's an old hotel but was very very well maintained just like new. The room was bright, it even came with a bath tub. That's amazing 😍
It's located very near to the Elephant Hill which is the main tourist attractions area. Behind the hotel there were plenty of eateries shops.
This hotel is highly recommended.
Response from Property: Dear guests, thank you for choosing the new Chinese style Tailian Hotel, which is favored by the people! We hope to exchange our enthusiasm, love, attentiveness and sincerity for your satisfaction, peace of mind, happiness and peace of mind. Tailian Hotel is willing to become your home in Guilin. With family-like thoughtful and meticulous service, you can feel the tranquility and elegance of Guilin's beautiful landscape life. You are welcome to come home often! I wish you a happy life!
Hean Kuan Chong
Comfy Triple Room
Stayed in Sep 2024
Family
8 review
4.7/5
Amazing
Posted on Oct 23, 2024
A very well managed & maintained hotel, spotlessly clean from corridor carpet, elevator, bathroom faucets polish etc
Front desk staff are all service minded, polite & eager to help.
Bed is comfy provided with one soft & one harder pillow
Free self service laundry & dryer + detergent at multiple floors comes in handy
Long sighted spectacles (with various degree) even provided at Front desk for the convenient of guests use.
10 minutes walk to nearby Elephant Rock & Sun Moon lake
Breakfast spread is a notch above most local hotels (not international brands)
Definitely a high value for money hotel to stay.
Do not expect a good view from your room though due to hotel is at city center surrounded by similar height buildings
Response from Property: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vitality of our progress. We will use 100% sincerity and 100% service in exchange for your 200% satisfaction. Thank you for your support, thank you for your care, and thank you for being with us all the way!
michael heng
Deluxe Queen Room
Stayed in Jul 2024
Couples
12 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Excellent hotel...everything seemingly on point ...amenities, service , cleanliness ! 👍
Response from Property: Every positive review makes us look forward to it. Your positive feedback is our greatest encouragement and the greatest source of energy for us to move forward. We will work harder to be ourselves and make your stay happy, rest assured, and enjoyable. It's more comfortable. We are constantly pursuing and improving, just to meet your requirements, this is our purpose. Thank you again for your support of our Tailian Hotel. Please always remember that we are by your side. We are always preparing for your next stay.
wu wooi lawrance
Standard Queen Room
Stayed in May 2024
Solo travellers
30 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Old style hotel, refurbished and still looking new on the inside. Location is good... About 10 mins walk to most sights in town. Sad to say... Many of the shops nearby have closed down. A biggish supermarket in the basement of next building..... Very rare nowadays in China.Also has a luckin for the caffeine *******. The street behind has many small local stir-fry restaurants. The roast Goose restaurant chun ji is just around the corner.
6/14
Response from Property: Dear guests, thank you for choosing the new Chinese-style Tailian Hotel, which is favored by the people! We hope to exchange our enthusiasm, love, attentiveness and sincerity for your satisfaction, peace of mind, happiness and peace of mind. Tailian Hotel is willing to become your home in Guilin. With family-like thoughtful and meticulous service, you can feel the tranquility and elegance of Guilin's beautiful landscape life. You are welcome to come home often! I wish you a happy life!
Christa
Comfy 2-bed Room
Stayed in Jun 2024
Travel with friends
7 review
4.5/5
Great
Posted on Jul 15, 2024
Tailian hotel was an unexpected gem! The staff were kind and friendly, the breakfast was good Chinese fare. Rooms were pretty clean. Location was walking distance to many attractions. The beds were a bit hard but overall I would stay again.
Response from Property: Dear guest, thank you very much for choosing to stay at Guilin Tailian Hotel and leaving a comment! Tailian Hotel has been in Guilin for nearly 30 years. Due to its meticulous service, unique geographical location, and good cost performance, it has a high reputation in Guilin. After the renovation and upgrading, the hotel's supporting facilities have also been improved, striving to bring a warm feeling to every guest. We are looking forward to your stay again, and we will provide you with better services.
Srijana.K
Standard Queen Room
Stayed in Nov 2024
Couples
4 review
3.7/5
Posted on Jan 20, 2025
Hotel is in great location. Rooms are decent, clean enough for what you are paying. We skipped breakfast after first day as we did not like it.
The receptionist (male) was not welcoming. After checking in we felt like we were unwelcomed. I called him to later to ask re: adapter. He hung up on me saying I don’t understand English. It was late night and we needed to charge our phone.
However, the next day met cleaning lady she was the sweetest. She helped up with adapter and we offered her tip but she refused to take it.
Response from Property: 尊敬的客人,您好!十分榮幸您在眾多酒店中選擇台聯酒店入住!酒店非常重視每位客人,力求給客人帶來滿意加驚喜的入住感受。您所反映的情況,我們已認真核查前廳部及客房部當值員工,但並沒有您所説的這種情況存在,是否是您評論錯酒店了呢?如若確實有發生此類情況,還望您與前廳部聶經理聯繫,告知詳情。我們時刻準備着盡我們最大的努力讓您能有個温馨舒適滿意的入住體驗。有任何不足之處也請您毫不吝嗇的給予提點,您的意見將會給我們帶來新的進步,使我們能不斷努力完善細節,為您及所有賓客提供更優質的服務。真誠期待您的再次光臨,讓我們有機會為您的入住提供超預期的驚喜與感動,台聯酒店全體員工祝你生活愉快,心想事成~~!
Guest User
Standard Queen Room
Stayed in Sep 2024
Couples
2 review
4.2/5
Very Good
Posted on Nov 3, 2024
The hotel is very clean and at a very convenient location. We had a great stay.
Response from Property: 親愛的客人,感謝您選擇百姓青睞的新中式風格台聯酒店!希望用我們的熱心、愛心、細心、誠心換取您的稱心、放心、歡心、安心。台聯酒店願成為您桂林的家,家人般的周到細緻服務,讓您備感桂林秀美山水生活的寧靜與清雅,歡迎您常回家看看!祝您生活愉快!
Lau Kiew Seng
Standard 2-bed Room
Stayed in Jul 2024
Other
1 review
4.5/5
Great
Posted on Aug 23, 2024
All are good...except the laundry machines which spend us lots of time washing and Drying even though it was provided free
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Guilin Tailian Hotel and giving us your favorable review. We feel extremely honored. We are very encouraged to receive your praise for the hotel environment and services! The hotel will, as always, adhere to the fine tradition of "staying in Tailian, comfortable and safe" and the business philosophy of "guests first, service first" to provide meticulous services to create a perfect vacation for you. Let you feel at ease every time you stop. A considerate and comfortable journey. I wish you a happy journey. We sincerely look forward to seeing you again!
Akshatha S Bhat
Comfy 2-bed Room
Stayed in Jun 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 30, 2024
This hotel is very near to most of the scenic spots in Guilin! Lots of eateries and supermarkets in and around. Perfect area to stay in.
Response from Property: Dear guest, thank you for choosing the new Chinese-style Tailian Hotel, which is favored by the people! We hope to exchange our enthusiasm, love, carefulness and sincerity for your satisfaction, peace of mind, joy and peace of mind. Tailian Hotel is willing to be your home in Guilin. The attentive and meticulous service like family will make you feel the tranquility and elegance of Guilin's beautiful landscape life. You are welcome to come home often! Wish you a happy life!
KARAMJEET
Standard Queen Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel was really nice. I really liked it.
Response from Property: 親愛的客人,感謝您選擇百姓青睞的新中式風格台聯酒店!希望用我們的熱心、愛心、細心、誠心換取您的稱心、放心、歡心、安心。台聯酒店願成為您桂林的家,家人般的周到細緻服務,讓您備感桂林秀美山水生活的寧靜與清雅,歡迎您常回家看看!祝您生活愉快!
Hoang-Anh
Jia Meng Circular Bed Room (Without Window)
Stayed in Nov 2023
Solo travellers
4 review
3.2/5
Posted on Dec 21, 2023
I don't recommend you staying at this place. The service and the area is great but the hotel by itself is not worthy. The weather in Guilin during winter is freezing but they only provide you with 'okay-warm' water to shower but not hot water. I still left the shower unsatisfied. Dont het me started on the bed... They have bed bugs. They bit me 4 times.
Response from Property: Dear guest, hello! We are honored that you chose Tailian Hotel to stay among many hotels! We sincerely apologize for not being able to provide you with 100% satisfactory service! The hotel has long-term cooperation with Guilin City's washing and disinfection companies with national A-level qualifications, and strictly implements the sanitation management system approved by the national health and quarantine department. Guest linens are washed in accordance with national standards and then ironed and disinfected at high temperatures. For packaging and sealing, the disinfection company will regularly come to the hotel to complete the disinfection work in accordance with national standards. We are deeply sorry that this check-in has affected your experience! We also hope that you can contact the front desk in time despite your busy schedule. Manager Nie of the Housekeeping Department will handle the relevant issues you have reported in a timely manner. We hope to get your understanding! The hotel attaches great importance to every guest and strives to bring guests a satisfying and surprising stay. If you have any needs during your stay, you can contact us. We are always ready to do our best to give you a warm, comfortable and satisfactory stay experience. I hope you can let the beautiful landscape of Guilin wipe away the unhappiness in your heart! wish you a happy life! Welcome to beautiful Guilin! Welcome to choose Tailian Hotel again!
Guest User
Standard Queen Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Great location, a great clean place, and helpful stuff.
Response from Property: 尊敬的客人,您好! 非常感謝您選擇入住桂林台聯酒店.並給予好評。我們感到無比榮幸。能夠得到您對酒店環境及服務的讚許,我們倍感鼓舞!酒店將一如既往的秉承“入住台聯、舒適安全”的優良傳統及“賓客至上、服務第一”的經營理念提供細緻的服務為您打造完美度假時光.讓您的每一次駐足.都是放心、貼心、舒心之旅.祝您旅途愉快.誠摯期待您的再次光臨!
Guest User
Standard 2-bed Room
Stayed in Apr 2024
Family
12 review
5.0/5
Outstanding
Posted on May 27, 2024
Location is fantastic as it’s very near the Elephant Trunk Jill and Sun and Moon Pagoda attractions. The hotel has only a few errant guests smoking so we managed to get one clean smelling room and one with slight smoky smell, but cleaners helped with air freshener.
The tour desk at lobby offered the best price for Li Rver Cruise, better than other tour agencies on the street. Highly recommended to book with them. There’s also a small restaurant located at the back of the hotel 荣贵 which offers good food at great value.
Staff service is great. I would totally stay here again.
Response from Property: 尊敬的客人,您好! 非常感謝您選擇入住桂林台聯酒店.並給予好評。我們感到無比榮幸。能夠得到您對酒店環境及服務的讚許,我們倍感鼓舞!酒店將一如既往的秉承“入住台聯、舒適安全”的優良傳統及“賓客至上、服務第一”的經營理念提供細緻的服務為您打造完美度假時光.讓您的每一次駐足.都是放心、貼心、舒心之旅.祝您旅途愉快.誠摯期待您的再次光臨!
Alejandro Ch.
Standard Queen Room
Stayed in Oct 2023
Couples
13 review
5.0/5
Outstanding
Posted on Nov 15, 2023
We were surprised by the amazing price-quality ratio. Not only we were able to get a great price for the night, but we were also upgraded for free to a bigger room with a bathtub once we arrived. The breakfast included was also surprisingly good, they even had a Guilin noodles station.
There’s also a washer-dryer free to use.
Pity we we didn’t stay more nights.
*It is an old hotel, but well taken care of.
No english though, but it was not needed as we had already done our research on where to eat/visit.
Response from Property: 親愛的客人,感謝您選擇桂林台聯酒店!希望用我們的熱心、愛心、細心、誠心換取您的稱心、放心、歡心、安心。台聯酒店願成為您桂林的家,歡迎您常回家看看哦!-您旅途中最值得信賴的夥伴,祝您生活愉快!