Guilin Dragon Ball Lijiang Bian Resort Hotel Reviews

This is the Ctrip Four Brick Hotel. When booking, my husband was skeptical about whether a 4.6-point hotel would work. Seeing that the price was not expensive, he booked it. It was not worth it at all. After checking in, he found that it was not even as good as an ordinary hotel. Don't come! It is an old hotel that has been renovated. It is too bad in all aspects. There are all kinds of problems. It is really unbearable that there are no problems that can be solved. First of all, the service at the front desk made my mood fall to the bottom in an instant. The front desk staff was extremely slow and unskilled in handling, unfamiliar with the system operation, entered the wrong information many times, and kept asking the colleagues next to them. During the whole process, it seemed like she owed her nothing. There was no soothing words, and she was impatient. The professionalism and service attitude were extremely disappointing. I couldn't open the door even after opening the room card. I was really impressed. There was a peculiar smell in the room. There were bugs on the wall. I called the front desk but no one answered. I wanted to take a hot shower to relax, but found that the hot water was not hot at all. The water temperature was hot and cold. They also said that other rooms did not respond to the hot water. The shower was very bad and could not be adjusted. What kind of whole house intelligence is this? Xiaodu can only turn on and off the TV, and the curtains cannot be closed. Sometimes I can't connect to the Internet. I suggest you go and see what other hotels call whole house intelligence. I am really impressed. The sound insulation of the hotel is also extremely poor. The guests' voices and door closing sounds in the corridor can be heard clearly. I heard the noisy sound in the corridor early in the morning. I couldn't sleep well all night. It was really a headache. There was also barbecue smoke downstairs. Breakfast, the result was another bad experience. There are so many people, probably from travel groups, but the variety of food is pitifully small. Many foods are cold in the cold weather, and the fruits are not fresh. The soy milk and milk are as light as water. Regarding the feedback from the front desk, the front desk staff simply said "I'm sorry, there is no substantial solution, and they did not show any attention to my experience. From their attitude, it can be seen that there are serious problems with the internal management of the hotel. It is really too bad. This is the first time I have written such a bad review. I can't stand it. It's terrible. I am also in the service industry. I can't stand such a hotel. It is not worth choosing by consumers at all. I warn everyone with my own experience that you must choose a hotel carefully, and don't be like me and spend money to suffer. The location is too far away from Xiangbi Hill, the two rivers and four lakes. It takes less than half an hour to walk, and you can't see the river. The name of the hotel is a cover. The only advantage is that the parking lot is relatively large. Everything else is not good. It is really not as good as an ordinary hotel. I seriously suspect that the good reviews are all fake orders. Check-in is not the same thing at all. I will never stay again. Everyone should be cautious, avoid pits, and strongly do not recommend it.