Guiheng Apartment Hotel

Guiheng Apartment Hotel Reviews

Guiheng Apartment Hotel

6F, Building 25, Evergrande Plaza, Diecai District, Guilin, Guangxi, ChinaView Hotel Details
Guiheng Apartment Hotel
Guiheng Apartment HotelGuiheng Apartment HotelGuiheng Apartment Hotel
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Guiheng Apartment Hotel Guest Reviews

4.6/5
Very Good
212 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(212)
Positive reviews(205)
Reviews with photos/video(51)
Great value for money(33)
Large rooms(30)
Easy to get around(27)
Convenient location(26)
Many amenities(16)
Close to train station(12)
Friendly front desk staff(8)
Comfortable bed(7)
Negative reviews(7)
Riham Mohyeldin
Deluxe Double Room
Stayed in May 2024
Solo travellers
1 review
3.0/5
Posted on Jul 6, 2024
The staff were really nice, they were helpful and welling to assist with issues. The apartment wasn't as I have expected it. The photos showed the apartment was new and in good condition, however it wasn't like that when I got there. The walls were a bit too old and some parts of the wallpaper is cracked, the furniture looked old and dirty. The cleaning service wasn't quite good. I wish it was better, especially under the bed mattress. It was full of hair and disgusting. Overall, it was okay to stay there, however I wouldn't say I will ever book it again. Thank you staff for everything.
Response from Property: Hello, distinguished guests! Thank you very much for your review. From your review, we are sorry to read that the stay did not meet your expectations. We apologize for the inconvenience. We attach great importance to the problems you mentioned and have made timely rectification. I wish you good health and all the best.
Ryan
Deluxe Double Room
Stayed in Mar 2024
Solo travellers
22 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The value for money is incredible. Inexpensive hotel, so I wasn't expecting much. But the room was huge, balcony with a good view, huge bed, massage chair, washing machine and drying rack, detergent provided, sofa and table. Walking distance from Guilin station. Great stay for anyone.
Response from Property: Dear Guest: Hello! Thank you very much for your support and all aspects of the hotel recognition, your satisfaction and affirmation is also our driving force for progress, we will continue to work hard, looking forward to your next visit! I wish you good health and all the best!
AdeleY
Deluxe Double Room
Stayed in Feb 2024
Family
20 review
4.7/5
Amazing
Posted on Mar 21, 2024
Quite close to the Guilin North railway station. It's located on the 6th floor, and it is quite easy to find with the directions.
Response from Property: Dear guest, thank you very much for your stay and good review.
Andrew
Deluxe Double Room
Stayed in May 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Jun 30, 2024
Service good! Great location right next to the train station.
Response from Property: Distinguished guests: Hello! Thank you very much for choosing to stay in Guiheng Apartment Hotel, and it is also a great honor to receive your recognition. I wish you good health and all the best.
Stephen
Deluxe Double Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Huge room, highly recommended!
Response from Property: Dear Guest: Hello! Thank you very much for your support and all aspects of the hotel recognition, your satisfaction and affirmation is also our driving force for progress, we will continue to work hard, looking forward to your next visit! I wish you good health and all the best!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The room is large and clean. It's opposite the North Station and is very convenient for travel. The front desk service is very good. You can see part of the mountain view outside the window. It's really good and cost-effective 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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Anonymous User
Deluxe Double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The large European-style room has a kitchen, bathroom, and a large balcony (there is a washing machine on the balcony, a fixed clothes drying rod on the top, 2 floor-standing clothes drying racks and many clothes hangers. There are cleaners every day to clean, and the overall cleanliness and comfort are very good. The hotel is located opposite Guilin North Station (the four high-rise buildings in the photo are Evergrande Plaza, and we live in the second building on the right). The transportation is very convenient: as can be seen from the photo, the middle of the square at Guilin North Station is the terminal of many bus lines, and taxis are waiting in line on the right. There is a cruise ship terminal nearby. There are large farmers' markets and supermarkets not far away. The customer service Xiao Zeng is warm and thoughtful, and he responds to messages in seconds. In summary, the hotel, environment, and service are the best choices. I fell in love with this place after living here for a few days, and I plan to continue living here for a while and slowly start a happy life.
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6/9
Guest User
Deluxe Double Room
Stayed in Jul 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
This stay was a great experience. The hotel service, hygiene, environment, and attitude were all very good. I will choose to stay in this hotel next time I come to Guilin! Facilities: Very good Hygiene: Very good Environment: Very good Service: First-class
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的入住及圖片分享.很高興收到您對酒店整體服務的認可及讚揚。再次感謝您的好評,期待與您的下次相遇!祝您身體健康 一切順利!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The room is relatively humid and you need to swipe your card to go upstairs. Takeaways are not allowed upstairs, the air conditioning is powerful, and the beds are comfortable. Check out at 14.00. Convenient and quick check-out, convenient parking
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Response from Property: Dear guest! Thank you very much for staying at Guiheng Hotel. During this period, many places in Guilin have been flooded due to continuous heavy rains, and the rooms will indeed be a bit damp. Therefore, in the past few days, we will take the initiative to upgrade our guests to rooms with large cabinet air conditioners. After turning on the dehumidifier for about ten minutes, the rooms will be drier. In addition, due to the elevator control in this building, in order to prevent outsiders from entering and exiting at will, takeout is not allowed upstairs. However, you can call the front desk at any time and we will help you bring the takeout up to your room. We will continue to work hard to do the details! We will live up to the praise of our distinguished guests! We sincerely look forward to your next visit. I wish you all the best!
Anonymous User
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Very good, the child cried and didn't want to check out
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和點評,我們會繼續努力,期待您的再次光臨!祝您身體健康 一切順利!
Guest User
Two-bedroom suite
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The service is very satisfactory. The room is also very large and can accommodate four people. The front desk service will try its best to meet your needs. There is also a separate washing machine. I also played mahjong for several hours. The price is very affordable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Your satisfaction and affirmation are also the driving force for our progress. We will continue to work hard and look forward to your visit again! I wish you good health and all the best!
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Family
2 review
1.7/5
Posted on Oct 16, 2024
Several sockets cannot be charged, and the air conditioner wires are exposed. It feels unsafe to use electricity indoors. A very bad stay experience. The price during the National Day holiday is three times higher than usual. The parking fee is paid by myself. No next time
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,為您帶來不好的入住體驗,我們深表歉意。在您入住酒店期間,有任何的問題您都可以隨時聯繫前台工作人員,我們24小時待命為您解決問題,停車費用店鋪首頁也有説明自費停車場,另外您説的電線問題我們也會着重針對此問題進行處理,對酒店所有房間進行排查,我們會繼續努力做好細節!祝您身體健康 一切順利!
Guest User
Two-bedroom suite
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is spacious and well-equipped. It is very suitable for family living. The apartment is very close to the North High-speed Railway Station, and it takes only 10 minutes to walk to the station. The owner is very friendly and responsive. I recommend it to everyone!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,您的滿意和肯定也是我們進步的動力,我們會繼續努力,期待您的再次光臨!祝您身體健康 一切順利!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 29, 2024
This is the most cost-effective hotel I have ever stayed in. It is low-key and luxurious, the presidential suite is average, the price is affordable, the service is high-quality, and the experience is very good. The only drawback is that the location is not easy to find. I will come again if I have the chance in the future!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和認可,您的滿意和肯定也是我們進步的動力,我們會繼續努力,期待您的再次光臨!祝您身體健康 一切順利!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Friendly service, large and clean room, complete facilities, high cost performance, convenient to go out, opposite Guilin North Station, bus downstairs directly to the city center, and many restaurants nearby. Very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and sharing of pictures. We are glad to receive your recognition and praise for the overall service of the hotel. Thank you again for your good comments and look forward to meeting you next time!