Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 2, 2026
Guest User
The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.
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Price per night from:£368
Posted on Mar 8, 2024
Guest User
The staff is friendly, the room is a good size and everything was clean. The room has a mini fridge, slippers and robes. They also provide pool towels. There is a cleaning service everyday and they change all the towels, including the ones for the pool. The bed was not the best as it was quite hard and had a spring mattress. We enjoyed the indoor pool, the jacuzzi and sauna. We haven't tried the outdoor pool as we only spent time there in the evenings. The breakfast was good. I'd come back as it was a nice experience overall.
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Price per night from:£173
Posted on Mar 16, 2025
Kseniia
We stayed in the hotel with group of friends. The experience was really nice — rooms are clean and design are interesting and cozy. You will have breakfast in the other hotel next door and it’s delicious. Also you can use territory of other hotel — there are really nice lounge zone, pool and sea-view. We enjoyed.
Only one thing was disturbing — if you want to sleep with open windows it can be really noisy. Because of the buses (going from early morning) and loud people (who were singing and screaming drunk). But if you close the window everything is perfect.
Thanks
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Price per night from:£140
Posted on Mar 27, 2025
Margarita Kishkurno
We didn't like it. It felt like everything was missing. There were no slippers, robes, water (!), 3-in-1 cosmetics, and an empty minibar in the room. For this money, you expect more. I wouldn't recommend staying at this hotel. The room with a view of the city overlooked the neighboring hotel Savoy. The view was good, but you couldn't open the window because there were hoods nearby, and the smells of food were drawn into the room. Paid parking - 11 euros/night. Inexpensive, but again, they could have included it in the price for hotel guests. Good roof
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Price per night from:£179
Posted on Jan 26, 2025
Rui Vitorino
The hotel facilities and location are amazing! The rooms are big and the bed is very comfortable. The breakfast is good with many options. The only negative point is the lack of detail in the service. The y offer only one water bottle per room and charge for refill, they offer no vanity kit or sleepers. Emitem magnólia could be a top hotel in Madeira if they pay more attention to the details.
Overall we had a good time anyway.
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Price per night from:£148
Posted on Jan 7, 2025
Joe97
Since it was all-inclusive, I was able to eat and drink at some restaurant. The recommended restaurant is an Italian cafe called VELA DI CANALE.
The pizza of heat 々 is also all-you-can-eat, and if the timing is right, the original will be baked with your favorite toppings. The pool was also wide 々 and I was able to spend a relaxing time. I want to stay again.
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Price per night from:£236
Posted on Aug 3, 2025
Guest User
A experiência no Pestana Ocean Bay foi bastante agradável, os colaboradores foram sempre muito simpáticos e atenciosos, ajudaram sempre que foi necessário, têm sem dúvida uma equipa preocupada com o hóspede, atenta, empática, senti-me muito bem recebida… num questionário que respondi a meio da estadia, mencionei que nos buffets poderia haver uvas (isto porque a minha filha gosta muito, e as uvas eram uma fruta que ainda não tinha surgido), fiz essa observação pensando que nem ia ser lida, no entanto, no dia seguinte ao chegar ao quarto tínhamos um belo prato de uvas, nesse momento, sentimo-nos acarinhadas como se estivéssemos em casa, foi um gesto de cuidado que nos deixou sensibilizadas, estão de parabéns por isso e por, efetivamente, lerem os questionários, que muitas vezes achamos que ninguém vai ler e importarem-se com o que lá se escreve. Têm uma boa organização, apresentação e logística de tudo o que envolve uma estadia: refeições, animação ao fim do dia, saídas/passeios, etc.
Continuação de um trabalho de excelência ☺️ obrigada.
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Price per night from:£122
Posted on May 7, 2026
Rachid En Nasri
My stay at this hotel was truly exceptional. The lady at reception was very helpful, easy to talk to, and explained everything clearly from the moment I arrived.
The room was amazing, with a beautiful view that made the experience even more special.
All the staff were excellent and friendly. The two girls working at the bar in the afternoon were wonderful — unfortunately I forgot their names, but one of them was Venezuelan. They were both very welcoming and professional.
The breakfast team was always respectful and ready to help. One lovely lady was so thoughtful that she prepared my outdoor table setup in the morning before I had even picked my food. The gentleman who seemed to be the manager handled the staff and operations very smoothly — you could really feel how organized and professional everything was.
I also noticed the lady who I believe is the GM. She looked incredibly hardworking, present during the afternoon, evening, and morning, always supporting her team. I even saw her celebrating staff birthdays with them. This is exactly how true leadership should be.
Anyone looking for real hospitality should visit this hotel. As a Hospitality GM myself, I can confidently say this is an approved place to enjoy a wonderful experience with your loved ones.
Thank you to the entire team for such a memorable stay.Keep it up
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Price per night from:£110
Posted on Apr 13, 2026
sfoxon
A lovely Hotel, with a high level of service and a great restaurant an amenities. The location is only good for those willing to taxi or drive to Funchal- otherwise it is a 30-35minite walk, allow more time for the way back all uphill.
The decor of the rooms is dated- very 1990s in style, the carpet is wearing thin in places. The pool side area is nice but could benefit from a modernization to make the decor match the level of service.
Can't fault the stay otherwise.
Shout out to Sandra, the Maitre 'd, D for her amazing level of service. Obregado!
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Price per night from:£148
Posted on Nov 8, 2024
Guest User
Прекрасно всё для этой ценоврй категории.
Великолепный завтрак для отеля 3 звезды. Кухня, на которой можно приготовить вкусный ужин из прекрасных продуктов. Сильная вытяжка, никаких запахов, даже если подарить себе рыбку Балкончик с шикарным видом, на котором великолепно удинается с видом на море и сияющую огнём гору Монте. . Уборка каждый день. Район прекрасный. Внизу по улочке-променад вдоль океана, шикарный огромный супермаркет, зелень, кафешки.. Рекомендую.
Да, отель старенький, немного пошарпанное всё, но плюсы перекрывают минусы с учётом стоимости этого всего..
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Price per night from:£67