6-6 Suehirocho, Hakodate City, Hokkaido, 040-0053, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
La Jolie Motomachi Guest Reviews
4.5/5
Great
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(66)
Positive reviews(34)
Reviews with photos/video(12)
Awesome stay(13)
Friendly owner(12)
Clean and tidy(10)
Awesome rooms(10)
Great location(9)
Minying
Standard Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Cozy and warm .good location for moving
Response from Property: Thank you very much for staying with us.We are delighted to hear that you found our space cozy and warm and that our location met your needs.Providing a comfortable and welcoming environment for our guests is our top priority, and your kind words truly motivate us to continue improving.We look forward to welcoming you again in the future.Lajolie motomachiHomma
Andre
Hollywood Twin Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 18, 2024
Wonderful hotel with amazing staff and incredible breakfast!
Response from Property: Thank you very much for staying with us and for taking the time to leave such a wonderful review.We are thrilled to hear that you found our staff amazing and enjoyed our incredible breakfast. Your kind words are truly appreciated and serve as a great encouragement to our team. We look forward to welcoming you back to our hotel in the near future.Best regards,La jolie MotomachiHsu
Guest User
Standard Twin Room
Stayed in Sep 2023
Couples
20 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Excellent service, clean and large room .The staff go all the way to help on all queries
Fantastic stay
Highly recommended
Response from Property: Thank you so much for your kind words and positive feedback about your stay at our hotel. We're thrilled to hear that you had an excellent experience, especially regarding our service, the cleanliness of our rooms, and their size. It's also heartwarming to know that our staff went the extra mile to assist you with any queries, as we take pride in providing exceptional service.Your recommendation means a lot to us, and we truly appreciate your support. If you have any more feedback or if there's anything specific you loved about your stay, please feel free to share. We look forward to the opportunity to welcome you back in the future for another fantastic stay.La jolie motomachiHsu
Anonymous User
Queen Double Room
Stayed in Aug 2023
Family
4 review
4.7/5
Amazing
Posted on Sep 25, 2023
Great location. Near to alot of attractions nearby. Front counter were friendly and helpful too!
Response from Property: Thank you very much for staying with us.2 minutes walk from the nearest tram station.7 minutes walk to Hakodate Ropeway TerminalIt's in a great location, just 7 minutes walk to the Bay Area.I appreciate your compliments.This also helps motivate staff.Although we are a small hotel, we always strive to be close to our customers and provide hospitality.All of our staff are looking forward to seeing you again.Lajolie motomahci
Amina 2
Standard Twin Room
Stayed in Nov 2024
Family
67 review
4.2/5
Very Good
Posted on Dec 24, 2024
We had a nice stay at the hotel. The room was spacious, clean and warm. Everything was within walking distance. Very nice location in the beautiful Motomachi district. The only thing that wasn't so good was that the rooms weren't cleaned if we stayed for less than four days. There were fresh towels every day, but the trash wasn't emptied. The internet rarely worked.
Original TextTranslated by Google
Response from Property: herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und die geräumigen, sauberen und warmen Zimmer sowie unsere günstige Lage in dem wunderschönen Stadtteil Motomachi zu schätzen wussten.Ihre Rückmeldung ist für uns sehr wertvoll, und wir werden diese in unsere Überlegungen zur Verbesserung unseres Services einfließen lassen. Wir werden dies umgehend überprüfen, um zukünftigen Gästen ein besseres Erlebnis zu bieten.Es wäre uns eine Freude, Sie bei Ihrem nächsten Besuch in Hakodate erneut willkommen zu heißen und Ihnen einen noch angenehmeren Aufenthalt zu ermöglichen.Mit freundlichen Grüßen,Motomachi Manager Hsu
Mason Kai
Family Room
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel is very unique. It should be a B&B converted from an original large family residence. The front desk service is very enthusiastic. When our family arrived to check in, it was almost 12 o'clock in the morning. The front desk staff also carefully and enthusiastically introduced the room usage information to us. The room is also very large. It is very spacious for our family of four. I guess because it is close to Christmas, the room is not decorated with a small Christmas tree. The hotel is also in a good location. You can walk to Hakodate Morning Market, Benimori Market and Hakodate Mountain (the night view is really beautiful). It is a very good hotel and highly recommended.
Original TextTranslated by Google
6/9
Response from Property: 非常感謝您選擇入住我們酒店,並抽出時間留下如此温暖的評論。得知您和您的家人在入住期間感到舒適,尤其對前台員工的服務以及房間的寬敞感到滿意,我們感到非常欣慰。另外,您能喜歡我們酒店具有歷史意義的建築和獨特的氛圍,這對我們全體員工來説是莫大的鼓勵。關於聖誕樹的佈置,我們會在今後進一步努力,為您帶來更加濃厚的季節氛圍。同時,得知您充分體驗了函館的魅力地理位置,我們感到十分高興。對於您“強烈推薦”的評價,我們深表感謝,並真誠期待再次歡迎您和您的家人光臨我們酒店。希望未來能繼續為您提供優質的服務。最後,感謝您分享如此美麗的照片!Lajolie motomachi Homma
Maer83
Queen Double Room
Stayed in Jul 2024
Family
31 review
3.2/5
Posted on Aug 15, 2024
The facilities are old, the room smells like urine, the wall is stained, the quilt is torn and has many stains. The only good thing about this hotel is that it is very close to Mt. Hakodate and the Kanemori Warehouse Group. If the weather is good, you can walk to the Mt. Hakodate Cable Car right away.
Original TextTranslated by Google
6/9
Response from Property: Thank you for staying at our hotel and sharing your valuable feedback. We are deeply sorry for the old room facilities, smell and cleanliness issues you mentioned. We attach great importance to your feedback and have begun investigating these issues and taking appropriate measures to ensure that similar situations do not occur again in the future. Your opinions are important for us to improve our services and accommodation environment. At the same time, we are happy to know that you are satisfied with the location of our hotel. We are also pleased that the hotel is located close to Mount Hakodate and the Kanamori Warehouses, so you can easily access these attractions. We hope to have the opportunity to serve you again in the future and provide you with a better accommodation experience. La jolie MotomachiHsu
Guest User
Standard Twin Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 24, 2024
It's just a short distance to the left of Jujijie Station. You can easily walk to take the Hakodate Mountain Cable Car in this area. The service staff I met during my 2-day stay were all very friendly and kind. There is one in the lobby from 03:00 to 09:00 in the afternoon. Snacks and drinks are provided, which is really a great stay experience. If you want to go to the airport and the time is convenient, there is a Teisan bus (toward the airport) just a few intersections away.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at our hotel and writing such a nice review. We are very happy to hear that you were satisfied with the hotel's location and easy access to the Hakodate Mountain Cable Car. We are also very pleased with your compliments on the friendliness and graciousness of our service staff. We take great pleasure in making your time enjoyable with light snacks and drinks available from 3 to 9 pm. Thank you for sharing the convenient information of Teisan Bus, it will be very helpful to other travelers as well. We will continue to work hard to provide every guest with a comfortable and enjoyable stay. We look forward to welcoming you again in the near future. La jolie MotomachiHsu
Guest User
Standard Twin Room
Stayed in Sep 2024
Couples
2 review
4.0/5
Very Good
Posted on Nov 6, 2024
Anyway, it's nice to be in a luxury hotel. I stayed for two nights, and after checking in, I walked to see the night view, and the next day I drove to the market in front of Hakodate Station and had a seafood bowl, then went to Goryokaku, and returned to the hotel around noon and walked around various places. I was able to sightsee at a leisurely pace and had a great time. My acquaintance also said he wanted to go to Hakodate, so I recommended this hotel to him!
Original TextTranslated by Google
Response from Property: この度はご滞在下さいまして誠にありがとうございます。函館観光の殆どが徒歩圏内でございますので大変ご好評を頂いております。路面電車の最寄り駅までも(十字街駅)徒歩1・2分でございます。お知り合いにおすすめ頂いたとの事大変嬉しく思います。気候の良いときは十字街から函館駅まで散歩しながらいかれる方もいらっしゃいます。(約30分ほど)これからの季節雪で真っ白な函館もとてもきれいなので是非またお越しくださいませ。お忙しい中ご投稿ありがとうございました。ラ・ジョリー元町本間
Guest User
Standard Twin Room
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on Aug 5, 2024
I stayed here from August 3rd to August 4th. The room was larger and more spacious than I expected, which made me happy. Breakfast was served at a different restaurant. The food was served on a single plate and was delicious. I was very satisfied. This is a hotel I would like to come back to.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We also sincerely appreciate your feedback. We are very happy to hear that the room was "larger and more spacious than expected." We aim to provide our guests with a comfortable space, and it is a great encouragement to all of our staff that you were satisfied with that. We are also very happy to hear that you enjoyed your breakfast at our affiliated restaurant. We are pleased that your day started off wonderfully and that you were very satisfied. The words "A hotel you will want to come back to" are the greatest compliment for us. We hope that you will choose our hotel again next time, and we will strive to provide you with an even more wonderful stay. All of our staff look forward to welcoming you back. We look forward to your continued patronage. La Jolie Motomachi Hsu
Donald T
Standard Twin Room
Stayed in Jun 2024
Couples
27 review
4.2/5
Very Good
Posted on Aug 13, 2024
The hotel is located near the city center. It is very convenient for self-driving travel. There are many attractions within walking distance.
The hotel staff is very kind. I highly recommend this hotel and will stay there again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at our hotel and taking the time to share your stay experience. We are glad to hear that you were satisfied with the hotel's location. Our hotel is located near the city center, which is very convenient for guests traveling by car. We're delighted to have so many attractions within easy walking distance. Your travel experience is important to us and it is a great honor to receive your high recommendation. Thank you very much for your compliments on the friendly manner of our servers. We have been committed to providing warm and considerate service to every guest. We very much look forward to welcoming you again in the near future. Thank you again for your recommendation and we look forward to your opportunity to stay at our hotel again. La jolie MotomachiHsu
Gili0325Wxxx
Standard Triple Room
Stayed in Jun 2024
Family
12 review
4.5/5
Great
Posted on Jul 5, 2024
The counter service is good and the explanations are patient. The hotel is located very close to the Jinsen Red Brick Warehouse, LUCKY Little* Burger, and the Hangguan Mountain Cable Car Station.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at our hotel and taking the time to share your feedback.
Very pleased to hear your compliments about our desk service and your affirmation of our patient explanations.
Our entire staff is always committed to providing guests with a comfortable stay and your praise is the greatest incentive for our work.
At the same time, we are also pleased with your location.
Looking forward to serving you again in the near future.
La jolie Motomachi
Hsu
Extrayeshitang
Family Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Mar 14, 2024
It is said to be a hotel, but in fact it is more like a B&B.
Hakodate is a special place in many trips to Japan. It is small and quiet, not highly commercialized and has a strong human touch. From the taxi driver to the front desk man, you can experience the true temperament of the service staff in Tokyo and Osaka, which I like very much.
Environment: The hotel with a French name is not big. The exquisite lobby is filled with all kinds of beautiful and strange collectibles, and there is even a retro piano. Looking down from the 2nd floor, there should have been a restaurant, but it has been discontinued for some reason. For breakfast, you need to buy a coupon at the front desk and go to a family cafe.
Hygiene: When you return from a trip, the snowy Hokkaido will always help you leave souvenirs on your shoes. So sometimes I deliberately observe: the hotel foyer will be cleaned at any time, and no water marks will be left. This is something that many star hotels in the itinerary did not do.
Facilities: The room you live in has a large terrace, of course, it is forbidden to set foot on. But the store did not seal the doors and windows, but only left a message on the bed to dissuade. This alone was enough for me to experience respect and trust. Accordingly, I will also control myself and teach the children to abide by the rules.
I believe that if I come to Hakodate next time, this restaurant will still be my best choice.
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed evaluation and valuable comments about our hotel. We are honored to be able to add a special experience to your Hakodate itinerary. We are very pleased that you praised Hakodate's unique human touch and our hotel's environment and services. Although our B&B is small in scale, we are committed to creating a warm and comfortable atmosphere so that guests can feel the warmth of home here. Your recognition of cleanliness and facilities is our pride. We always put the comfort and safety of our guests first, and constantly strive to improve our cleaning standards and facilities to ensure that every guest can enjoy a comfortable stay. Thank you again for your visit and valuable suggestions. We look forward to your visit again and giving us the opportunity to provide you with a warm and comfortable living environment again. If you have any needs or questions, please feel free to contact us and we will be happy to serve you. I wish you a pleasant journey! La jolie MotomachiHsu
Zhurifree
Japanese Style Double Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Can't help but give 5 stars.
There was a ********* guy at the front desk who was very nice. I talked a lot with him about the history of Hakodate and Hokkaido.
The rooms are clean and tidy, and the lobby is warm and decorated in a Western style, which is in line with Hakodate's tourism characteristics.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. We are delighted to receive your compliments. The ********* employees are also happy, which is a source of encouragement for all employees. Since we are a small hotel, we value the sense of distance between us and our guests. We also serve drinks in the lounge from 15:00 to 21:00. Our entire staff looks forward to your visit again. Thank you for taking time out of your busy schedule to post. Lajolie motorachi
Guest User
Comfort Triple Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 12, 2024
It was our first time in Hakodate, and we stayed here as a family of three. The price was reasonable for a room only. We didn't have high expectations, but the room was well-cleaned and we had a pleasant stay. If you use the tram for 600 yen, you can walk to the nearest station in 2 minutes, and if you go to Hakodate Station, you can explore the morning market and the station. From the hotel, you can walk to the Red Brick Warehouses and the ropeway station on Mount Hakodate (the steep slope is a bit of a hurdle for me who has bad legs). Above all, the amenities were abundant and the drink service next to the front desk was very welcome. The only thing was that the air conditioning didn't cool the room, which was difficult for our family who gets hot easily. We borrowed an electric fan to get through the day. The hotel we stayed at the next day was the same, so it was like that everywhere in Hokkaido in June. If we go to Hakodate again. It was a hotel we would definitely like to stay at. Thank you for your help with storing our luggage, etc.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We are also very honored that you chose our hotel for your first trip to Hakodate with your family. All of our staff are pleased to hear that you were satisfied with the room cleaning, location, amenities, drink service, etc. during your stay. It is our greatest pleasure to hear that you were able to enjoy sightseeing in Hakodate comfortably. On the other hand, we sincerely apologize for the inconvenience caused by the air conditioning. Although this is due to seasonal factors in Hokkaido, we will take your feedback seriously and strive to improve in the future. We would also like to ask you to let us know if you need to use an electric fan. We look forward to welcoming you to our hotel again when you visit Hakodate. Thank you very much for your valuable feedback during your stay. La Jolie Motomachi Yo