Hakone

Best Hotels near Yosegi Izumiya, Hakone

Enter your travel dates to check the latest prices and availability

Swipe up to view more
Filter by:
Hotel star rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Popular Hotels near Yosegi Izumiya

Choose your travel dates to see the latest prices.
Most Popular
Lowest Price
Jemsty Inn Hakone Ashinoko
Jemsty Inn Hakone AshinokoJemsty Inn Hakone Ashinoko
Lake Ashi | 0.04km from Yosegi Izumiya
When you stay at Jemsty Inn Hakone Ashinoko in Hakone, you'll be in the historical district, within a 5-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. This bed & breakfast is 5.9 mi (9.4 km) from Hakone Kowakien Yunessun and 6.4 mi (10.3 km) from Hakone Open Air Museum. At Jemsty Inn Hakone Ashinoko, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily. The front desk is staffed during limited hours. Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

GGuest User 2023.06.28
We had a terrific couple of days at Jemsty. It is very well located. If you get a Hakone Freepass transport is at your door. The room is nice in a traditional Japanese way. Futon beds and comfy pillows plus tatami mats create a lovely atmosphere. Fuji was visible from our window. Mac, the owner, is very helpful. He provided detailed explanations of how to get there and how to do the things we planned. The meals were superb. Breakfast was nice and the dinners were out of this world. I loved the chicken hot pot whereas my wife felt that the pork syabu syabu was the best pork she’s ever eaten. I can highly recommend Jemsty in every way of you plane to visit Hakone.
Very Good
11 review
4.1/5
Price from
KRW 133,462
per night
Check Availability
Hotel Indigo Hakone Gora, an IHG Hotel
Hotel Indigo Hakone Gora, an IHG HotelHotel Indigo Hakone Gora, an IHG Hotel
Gora/Sengokuhara | 7.38km from Yosegi Izumiya
A Hideaway That Strokes Your CuriosityWith awe-inspiring mountains and glorious forests, captivating traditions and rich history, Hakone Gora is a place of endless encounters.Rest amid the region’s nature and art at our modern hideaway, where you can have your curiosity awakened, make new discoveries, and get a sense of what real, everyday Japan looks like outside its busy cities.Please check our important announcements before making a reservation.We have a complimentary shuttle bus between the hotel and Odawara Station and an on-request pick-up service between the Gora Station and the hotel. For details, feel free to ask.

8868shennaa 2020.12.25
Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.
Outstanding
297 review
4.6/5
Price from
KRW 378,846
per night
Check Availability
Hakone Elegance
Hakone EleganceHakone Elegance
Lake Ashi | 2.08km from Yosegi Izumiya
Hakone Elegance is located in Hakone and takes about 30 minutes by bus from Hakone-Yumoto Station, near Hakone Sekisho and Hakone Shrine. It takes about 100 minutes to Tokyo Haneda Airport by car. Guests may borrow hair dryers at no additional charge (please inquire at the front desk for details). The hotel possesses 11 rooms.

MMarianJ007 2020.07.06
Sometimes I said I would stay at the inn of Western dinner, and I made a reservation that it was a good evaluation. It was almost a good comment when I read the inn site. However, I wanted to check in advance, and even if I called, I was a message many times, and I didn't return it even if I put a message. I imagine a Petit Hotel or pension from the name, but when I stepped into the building, it was completely different. First of all, there is no pot or glass in the room, they are in the hallway, put tea in the hallway, and bring the room, but the door is automatic lock, so if you forget the key, it is miserable in one hand. The room has a small sofa, but I couldn't feel very clean and didn't use it, and I was sitting on the bed all the time in the room. The bath in the room is a unit bus, but there is no outlet, and the dryer (also in the corridor) is not available in the unit bus. Anyway, there was no washlet in the toilet, and the seat was attached to the toilet seat, and it was wet when sitting, and it was disgusting to use the toilet and open the lid. In addition, the door of the unit bus does not open if it does not cut the power (even in the power of the man), and it is only half open, and one of the washing yukata placed in the room has a stain that cannot be brown on the neck Because I didn't use it. It was an introduction on a travel site called a relaxing Hollywood twin room, but Hollywood twins I stayed so far were heaven and earth. When I went to the rental bath of the open-air bath, the socks I wore were wet, and the floor was from the top? It was leaking. I went to the open-air bath again the next morning, but at that time the floor was wet to think that the dressing room was flooded. The hot water in the bath is a white good hot water with a sulfur smell. The rental open-air bath is a good size even if two people enter together. Shampoo and rinse are a system to borrow and return at check-out, but I think it's good to put two kinds of baths in the bath. In fact, it was in the bathroom, and it had a heavy bottle 3 book, and the up and down of the very steep stairs was troublesome, and it was inconvenient to return only when checking out. In addition, the outlet of the dressing room is attached with gum tape and cannot be used for dryers. It was a complaint of the ”inn of the open-air bath” inn site, but it was said that 3 one rental bath can only be used 2 one. Even if you stay in a couple and come by two people, some people use it alone, so I thought I should use 3 (after all, only one). There was a small rest corner, with games, manga and instant coffee machines. When I went to drink coffee the next morning, there was a paper written as ”end of use”. Because the game machine fixtures remained scattered on the table, it may be a good inn for people who like games. Dinner was a western menu of courses at the restaurant. This was a satisfying content. The dessert was delicious. I expected breakfast for western food, but it was sausage and scrambled eggs that I was eating at my own house. There were only 2 super petit pans and I was disappointed with a small amount of breakfast. Also went to the breakfast restaurant at 8 o'clock, the start was 8 o'clock 10 minutes and I just waited at a table with nothing. At least I could put water or juice first. I was angry as I didn't complain about anything until now. There were a few customers waiting in this state, but there was no word that I had to wait. Also, as I drank the soup, I thought it was not cold soup, so I thought it was just wet. Although it should be possible to use the card, it was said that it was not possible to use the creditor's instrument or failure at the time of the adjustment, and it was paid in cash. Because I didn't feel hospitality at all and the inn that is not the same as the usual inn, the cost performance is very bad considering the 々 aspect. Moreover, this reflection point was that the word of mouth of the inn introduction site was only good, so I believed it. I should have read it firmly except for word of mouth and inn site. No recomendition.
5 review
3.2/5
Price from
KRW 74,615
per night
Check Availability
Gran Terrace le Lien Hakone
Gran Terrace le Lien HakoneGran Terrace le Lien Hakone
Gora/Sengokuhara | 6.54km from Yosegi Izumiya
gran terrace Le Lien Hakone is perfect for guests who want to discover the charms of their trip. Our hotel offers a comfortable stay, whether for business or leisure. The hotel is conveniently located about 3km away from Carinomori station. Nearby are many tourist attractions in Hakone, such as the Carving Mori Art Museum, Hakone Kokuen Onsen, Oyongu, and Lake Ashinochi. For those with time to spare, Hakone Rolls (trams, cable cars, and some recreational facilities are available) can be purchased at the ticket office of Hayayama Station. Among the hotels in Hakone, our hotel is highly rated. ● About extra meals on the day The museum is committed to the production of cuisine, providing guests with fresh ingredients as the principle. Breakfast additions can be communicated with the staff at check-in, Additional dinner needs to be confirmed by contacting the hotel 2-3 days in advance.

GGuest User 2023.11.17
An unforgettable experience, from check-in to check-out, service with a smile throughout. From the moment I walked into the hotel, I was deeply impressed by their warm, professional and meticulous attitude. They always maintained a smile and friendly attitude, and not only met my needs, but also exceeded my expectations. As you can imagine, no matter what problem you have here or what help you need, they will solve it quickly and efficiently. Their attention to detail is amazing and I felt right at home every time I interacted with them. At the same time, whether it was a buffet breakfast or a reserved dinner, I was satisfied with the quality of the ingredients and the taste of the cooking. The carefully prepared dishes are like mouth-watering gourmet works of art, demonstrating the hotel's high attention to food and beverage. Spent a short but pleasant and unforgettable time here. Sincerely recommend it to every tourist looking for a unique accommodation experience.
Outstanding
32 review
4.6/5
Price from
KRW 110,385
per night
Check Availability
Hakonenomori Okada
Hakonenomori OkadaHakonenomori Okada
Hakone yumoto | 7.2km from Yosegi Izumiya
When you stay at Hakonenomori Okada in Hakone, you'll be in a national park, within a 15-minute drive of Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park. This hotel is 7.5 mi (12.1 km) from Lake Ashi and 5.9 mi (9.4 km) from Hakone Open Air Museum. Enjoy a range of recreational amenities, including hot springs, a lazy river, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance. Enjoy a satisfying meal at Yamahiko serving guests of Hakonenomori Okada. Buffet breakfasts are available daily from 7:30 AM to 9 AM for a fee. Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 39 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.

GGuest User 2022.08.09
The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.
Very Good
74 review
4.2/5
Price from
KRW 136,923
per night
Check Availability
Yumoto Fujiya Hotel
Yumoto Fujiya HotelYumoto Fujiya Hotel
Hakone yumoto | 8.61km from Yosegi Izumiya
With a stay at Yumoto Fujiya Hotel in Hakone (Yumoto), you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Hakone Toy Museum. This 4-star hotel is 8.9 mi (14.4 km) from Lake Ashi and 5.5 mi (8.8 km) from Hakone Open Air Museum. Take advantage of recreation opportunities including hot springs and a sauna. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Enjoy Japanese cuisine at Himeshara, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite. Make yourself at home in one of the 149 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

DDreal Chung 2023.12.30
First and foremost, the hotel is just a road across the Yumoto station and bus stations towards all places in Hakone and is extremely convenient! The service was excellent and took my request in swift and prompt response. There is even a souvenir shop that gathers almost all kinds of souvenirs of the area. You can pay a little more to book a private onsen bath for yourself or your family. Will visit again if I come back to Hakone again.
Outstanding
368 review
4.6/5
Price from
KRW 185,385
per night
Check Availability
EN Resort Re'Cove Hakone
EN Resort Re'Cove HakoneEN Resort Re'Cove Hakone
Gora/Sengokuhara | 8.42km from Yosegi Izumiya
With a stay at Re Cove Hakone in Hakone, you'll be within a 5-minute drive of Pola Museum of Art and Ōwakudani. This family-friendly hotel is 3.7 mi (5.9 km) from Hakone Kowakien Yunessun and 7.2 mi (11.6 km) from Lake Ashi. Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a vending machine. At Re Cove Hakone, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided on request.

GGuest User 2021.09.10
It was a wonderful 1 night trip tom Tokyo. Went by car, about 2 hours easy, relaxing drive. The hotel has car park, safety box at reception area, yukata (for room and bath use). Amenities by Pola cosmetics brand, very nice. Room slipper and hotel ground slipper. An own sock might be nice if you don't like the sticky feel. There is bath tub in room also although the onsen is far more wonderful experience. Locker within, hair dryer, water for drink. Basket is available in room for bathing purpose, where change and other stuff can be put in. The whole basket can be locked inside provided locker in bathing area. A code to unlock entrance door will be provided upon check in. Dinner (1 hour) and breakfast (50 minutes) were fabulous and plenty of choices. There is time limit and I suppose to discourage chatting during meal time. A can of drink is presented after finishing dinner. A bento palate is provided to some takeout if needed. There is a gift shop area at lobby too. (Will post photos later.)
Excellent
66 review
4.3/5
Price from
KRW 152,115
per night
Check Availability
Rembrandt Style Gotemba Komakado
Rembrandt Style Gotemba KomakadoRembrandt Style Gotemba Komakado
Gotemba Yosegi Izumiya Hotels
Located in Gotemba, Rembrandt style Gotemba Komakado is within a 15-minute drive of Gotemba Premium Outlets and Fuji Safari Park. This hotel is 10.5 mi (16.9 km) from Lake Ashi and 10.8 mi (17.3 km) from Ōwakudani. This hotel offers designated smoking areas. At Rembrandt style Gotemba Komakado, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite. Stay in one of 150 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, bidets, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

AAnonymous User 2023.11.22
Free parking, suitable for travelers with self-driving cars, breakfast is average. There is still some distance from Mount Fuji. The room does not face Mount Fuji. The hotel does not seem to provide a top floor for guests to view? There are public baths for bathing.
Excellent
83 review
4.3/5
Price from
KRW 53,462
per night
Check Availability
Dormy Inn Express Fujisan Gotemba
Dormy Inn Express Fujisan GotembaDormy Inn Express Fujisan Gotemba
Gotemba Yosegi Izumiya Hotels
With a stay at Dormy Inn Express Gotemba Hot Springs in Gotemba, you'll be within a 5-minute drive of Gotemba Premium Outlets and Fuji-Hakone-Izu National Park. This spa hotel is 8.1 mi (13 km) from Fuji Speedway and 9.8 mi (15.8 km) from Lake Ashi. Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access and a vending machine. At Dormy Inn Express Gotemba Hot Springs, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee. Featured amenities include a 24-hour front desk, laundry facilities, and microwave in a common area. Free self parking is available onsite. Stay in one of 150 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.

DDollyDolly 2024.01.10
Our room was a moderate twin room on 3/F (facing the podium car park which means no view). The room design was good - overall the room size was small (even in tokyo standard - not any bigger) bathroom was even smaller but still provides the essentials that you need. The hotel is more a business hotel which offers everything that you need (free yakult, ice bars, hot coffee, chocolate, ramen, comics corner, and more), hotspring and footbath. Everything you can name, just go and get them/ experience yourself. I appreciated the fact that the hotel has tried to put everything together in a compact space. There are 3 areas for free car parking, each of which is not big - the nearest car park 1 adjacent to the hotel is always full after 6pm. However, there is still no need to panic as another parking area 2 is just nearby (like 2 min walk). Breakfast was just okay - mostly Japanese with limited western choice. Last entry for breakfast is 9am which is very early, making the restaurant always packed during 8-9am. For the 3 nights spent there, our family of 3 had to sit on bar table for 2 days and queue outside to wait for a table (10 mins) on the last check-out day. The waiting was not a very pleasant experience afterall. During the Christmas holiday, the restaurant has also reached its max capacity and life would have been easier for staff and guests if they could extend the breakfast hours till later like other hotels at 10:30am. We will want to try other hotels in Gotemba next time.
Outstanding
242 review
4.6/5
Price from
KRW 63,462
per night
Check Availability
Yoshiike Ryokan
Yoshiike RyokanYoshiike Ryokan
Hakone yumoto | 8.14km from Yosegi Izumiya
Yoshiike Ryokan is a popular choice amongst travelers in Hakone, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are luggage storage, room service, meeting facilities, family room, restaurant. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including hot spring bath, outdoor pool, indoor pool, massage, garden. Discover all Hakone has to offer by making Yoshiike Ryokan your base.

GGuest User 2022.08.17
On Friday, I had a break, so I hurriedly booked a plan for staying without meals. It is a mountain room in the pond building, within 1 Person 1 10,000 yen. In the evening 17 I arrived at half past half, but the shops near Hakone Yumoto Station were almost closed. The correct answer was that I was procuring side dishes in the basement of the department store in Shinjuku. The convenience store was open. There are liquor stores and Lawson near the inn. The garden was an invisible room, but it was wide 々 and the scenery was good and I could see the mountains. The cleaning was well done. The futon is a style that you lay yourself, but I was grateful that you were prepared for a split, plate, and glass, probably because of the consideration for guests staying without meals. Coffee and tea were also set. It was good that the large communal bath and the bath in the room were both hot springs. The room was a unit bath, but I didn't really care. The next morning I took a walk in the large garden. I was able to relax. Hakone Yumoto is close to 80 minutes from Shinjuku, and I think it is an affordable plan for train fares and accommodation plans for inns of this class. I want to go to stay again when I have time.
Outstanding
56 review
4.6/5
Price from
KRW 349,808
per night
Check Availability
See all Hotels near Yosegi Izumiya

Hotels You May Like in Hakone

Choose from these most booked hotels in the past month
4.7/5
86 review
Hakone Hotel
Lake Ashi, Hakone | 0.15KM from Yosegi Izumiya
"Great stay!""Great view"
Select dates to view prices
4.6/5
35 review
Rakuten STAY FUJIMI TERRACE Hakone Ashinoko
Lake Ashi, Hakone | 1.16KM from Yosegi Izumiya
"Great stay!""Great view"
Select dates to view prices
4.6/5
86 review
Odakyu Hotel de Yama
Lake Ashi, Hakone | 1.74KM from Yosegi Izumiya
"Great stay!""Friendly host"
Select dates to view prices
4.3/5
210 review
Hakone Kowakien Ten-yu
Kowakidani/Miyanoshita, Hakone | 5.72KM from Yosegi Izumiya
"Friendly host""Relaxing hot springs"
Select dates to view prices
4.6/5
181 review
The Prince Hakone Lake Ashinoko
Lake Ashi, Hakone | 3.14KM from Yosegi Izumiya
"Friendly owner""Classy environment"
Select dates to view prices
4.6/5
167 review
Hakone Kowakien Hotel
Kowakidani/Miyanoshita, Hakone | 5.84KM from Yosegi Izumiya
"Great amenities""Great food at dinner"
Select dates to view prices
4.5/5
44 review
Hakone Kowakien Mikawaya Ryokan
Kowakidani/Miyanoshita, Hakone | 5.64KM from Yosegi Izumiya
"Great stay!""Great service"
Select dates to view prices
4.5/5
131 review
Hakone Ashinoko Hanaori
Lake Ashi, Hakone | 5.93KM from Yosegi Izumiya
"Great stay!""Great view"
Select dates to view prices
4.7/5
61 review
Mizunoto
Kowakidani/Miyanoshita, Hakone | 5.84KM from Yosegi Izumiya
"Great stay!""Great service"
Select dates to view prices
4.1/5
41 review
Hakone Yunohana Prince Hotel
Kowakidani/Miyanoshita, Hakone | 4.2KM from Yosegi Izumiya
"Great stay!""Great service"
Select dates to view prices

Frequently Asked Questions About Yosegi Izumiya

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.