To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities7.6
Service8.4
Cleanliness7.7
Jasminiag
Selected Double Room
Stayed in Feb 2025
Solo travellers
191 review
10/10
Outstanding
Posted on Mar 12, 2025
Good for one night. Great location. Hot water, aircon and wifi works. Easy to find. No water provided. Staff are very friendly.
JoonBond
Cozy Single Room
Stayed in Mar 2024
Solo travellers
93 review
9.0/10
Great
Posted on Jul 7, 2024
Location is very good
Surrounded with shops, cafe, restaurant, lucki coffee on right corner, KFC on left corner, next door is local food stall. Walking distance to Metro station, and old town shopping district.
15 min. Walk to West lake.
Simple hotel. Clean
Guest User
Cozy Single Room
Stayed in Feb 2024
Booked for others
4 review
6.0/10
Posted on Apr 2, 2024
Located at 1st floor, need to carry your own luggage up, so no big and heavy luggage.
Room size is only good for 2 person with small luggage, so no big luggage again.
No bed make-up and no drinking water. So, buy your own water to boil, as kettle is provided.
Response from Property: Dear customer! Thank you very much for yourreview! Just because you have booked our mosteconomical and affordable four person upper andlower bunk room for a few tens of yuan trip,spacious room, independent bathroom, and perfectfacilities and equipment. Due to the tight room, weare unable to exchange rooms for you. Weapologize for any dissatisfaction with your stayexperience this time! We also have comfortablesingle rooms, king bed rooms, double bed roomsfamily rooms, comfortable living conditions, andaffordable prices. Welcome to experience. l hopethat when you travel or travel anywhere in thefuture, you must be a little better to yourself. Aperson's life is very short, and do not compromiseyourself just to save a little room fee. Wishing yougood health! Long life!
Jurii
Bed in Capsule - 4-Person Occupancy (Room rate calculated per person)(Male Only)
Stayed in Feb 2024
Solo travellers
24 review
9.0/10
Great
Posted on Mar 31, 2024
The location are very great for hangzhou. Almost perfect, because it's located on one of the beautiful trading and scenic streets. 西湖/west lake are within 20 minuites. Metro witin 15.
The hostel itself is just classical hostel. It's clean and beds hav nice curtains. Probably not a lot of space (specifically in my room). But this is fine, i guess. It was a nice place for me to stay.
Also a lot of maps of hangzhou avaliable near the front desk.
Response from Property: Dear guest, thank you for your good comment and recommendation. We will continue to do a better job in hotel service and provide more comfortable and hygienic accommodations for more tourists. At the same time, we wish you a pleasant journey and a happy life.
SamyTh
Cozy Single Room
Stayed in Feb 2024
Solo travellers
10 review
9.0/10
Great
Posted on Mar 10, 2024
The location is about 800m from Ding' An Rd station (定安路站)Line 1 quick walk about 10-15 minutes. Along the way has many traditional local food and Halal food along the street to hotel. The location is fine not far from West Lake can walk about 10-15 minutes. The room is good fit for solo traveler with private toilet in the room. WiFi is good
Response from Property: Dear guest, thank you for your good comment and recommendation. We will continue to do a better job in hotel service and provide more comfortable and hygienic accommodations for more tourists. At the same time, we wish you a pleasant journey and a happy life.
ExplorerNeeL
Stayed in Sep 2023
Solo travellers
12 review
8.0/10
Very Good
Posted on Nov 1, 2023
The room and beds do not match the images on trip.com, and the room is not very clean. However, given the location and budget, I would give this hostel a 5 out of 5.
Guest User
Selected Room (2 Beds)
Stayed in Nov 2023
Travel with friends
1 review
9.0/10
Great
Posted on Dec 13, 2023
they have very good behavior and the location was great.
Response from Property: Dear guest, thank you for your good comment and recommendation. We will continue to do a better job in hotel service and provide more comfortable and hygienic accommodations for more tourists. At the same time, we wish you a pleasant journey and a happy life.
Simoxy
Stayed in Oct 2023
Solo travellers
16 review
6.0/10
Posted on Nov 26, 2023
The hotel was known as good location , the room was not clean 🥲
Anonymous User
Stayed in Jun 2023
Solo travellers
7 review
5.5/10
Posted on Jul 26, 2023
While the location of the hotel is ideal, the boss doesn't care much about cleanliness. There was fungus growing on the walls of toilet. The ventilation fan was too dirty, you can see from the picture. The boxes were too close that two persons can hardly move between them. And I suspect they don't change bed sheets and pillow cover after a guests check out. The waitress just straighten them and fold them again. There was no shower gel.
Response from Property: Dear guest, we are very sorry for your unfriendly comments. We believe you can be dissatisfied with us, but please do not slander us with your doubts on public websites. This is not right. We are very sure to inform you that the guests' quilts are interchangeable. Please understand that you have booked a shared room, and the space is not very large. You can choose a private room, which will definitely be much larger, We have always respected our friends who travel to hangzhou, especially international friends, but your unfriendly comments have made us,There is an ancient Chinese saying that when you give roses to someone, you have a lingering fragrance in your hand. You can try to understand it.
Anonymous User
Stayed in May 2023
Travel with friends
3 review
4.5/10
Posted on Jun 16, 2023
The room is what to be expected with the price range. Need to bring own towel
Response from Property: Dear guest, thank you for your comment. We will better serve guests who come to Hangzhou for tourism. The hotel is adjacent to the West Lake scenic spot and is a great choice for staying. We wish you a happy life.