To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(1128)
Positive reviews(1100)
Reviews with photos/video(492)
Awesome amenities(137)
Friendly front desk staff(93)
Easy to get around(60)
Classy environment(56)
Convenient parking(52)
Perfect for business trips(34)
Close to metro(26)
Stayed multiple times(19)
Negative reviews(28)
Anonymous User
Boutique Queen Room
Stayed in May 2024
Solo travellers
74 review
5.0/5
Outstanding
Posted on Jun 22, 2024
It’s clean and equipped hotel. There are many stores nearby. About 10 minutes to the subway.
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
ValeronValerka
Boutique Queen Room
Stayed in Sep 2023
Solo travellers
16 review
4.5/5
Great
Posted on Oct 28, 2023
Very good location, the room was with amazing view, toilet smelled a little but it's Chongqin you know. I slept well.
Response from Property: Dear guest, thank you for your love and recognition of our experience. Hangzhou Yuyu Hotel has always strived to create a wonderful experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay!
chuotbong168
Boutique Queen Room
Stayed in Sep 2023
Travel with friends
7 review
3.2/5
Posted on Oct 18, 2023
Room ok but have mosquito 😰 midnight i can sleep because have mosquito
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. The room has mosquitoes, you can contact the front desk, provide mosquito-repellent liquid! All the rooms have screen windows! We must work harder to build a five-star standard, looking forward to the next trip, we can create for you more perfect, perfect service.
Janine7
Boutique Queen Room
Stayed in Nov 2024
Business travellers
49 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Good for the price
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 所遇酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓 客的要求。所遇 期待您的再次光臨!
Guest User
Boutique Queen Room
Stayed in Oct 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Nicede
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Boutique Queen Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
good!
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我 們會繼續努力時刻準備着您隨時回來。
Guest User
Elegant Queen Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Recommended by a friend, very cost-effective, not expensive, the overall facilities and equipment in the room are quite new, the overall is very clean, facing south with good lighting, high floor and not noisy, the front desk staff also provided good service and explained clearly. Will stay here next time if needed. ps: A small suggestion, the refrigerator in the room makes a loud noise when cooling. Hope it can be improved.
Original TextTranslated by Google
Response from Property: Dear Customer, Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely looking forward to seeing you again!
Guest User
Boutique Queen Room
Stayed in Dec 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel is very good. The location is easy to find. It is close to the subway station. The room is spacious and bright. You can also see the scenery of Qiantang River. The hotel facilities are very complete and the hygiene is good. I will book again next time I travel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Lvxinglvyou111
Elegant Queen Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel is very close to Qiantang River and the subway station, and it is a few minutes' walk from the subway station. The facilities are also good and relatively quiet. I chose this hotel because I was on a business trip. There are many residential areas in the surrounding area, and it is not the commercial center. If you care about the quality of sleep, you can choose this hotel. The air conditioning is also sufficient, and the price is also OK
Original TextTranslated by Google
Response from Property: Dear Customer, Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely looking forward to seeing you again!
Guest User
Boutique Queen Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room is well-equipped and the environment is nice. The front desk lady provides great service and is very pretty. If you are on a business trip, you can consider this place. I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time.
Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Ad%
Boutique Queen Room
Stayed in Aug 2024
Solo travellers
14 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Facilities: Very good, it seems that the power is not turned off when you go out, and the refrigerator is very useful
Hygiene: It is quite clean, I don’t like hotels that have disposable towels and other items
Service: Very good
Environment: Good, good, good, good, good, good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love and recognition of Suoyu. Suoyu Hotel has been working hard to create a wonderful experience for travelers. We hope we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Yizhixianghuijiadelu
Elegant 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The front desk staff has a good service attitude and is responsible. The hotel facilities are also good, especially the washing machine and refrigerator are very practical! Recommended
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
M30884638
Boutique Queen Room
Stayed in Aug 2024
Business travellers
40 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The price/performance ratio is very high, the quilt is very comfortable, the service of the lady at the front desk is very good, the room is on a high floor, but I have a suggestion that the curtains are not light-blocking enough, and the hook of the thick curtain has fallen off.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Elegant Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The hotel facilities and environment are good. The toiletries are complete. The front desk staff has a good service attitude. Recommended.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
Elegant Queen Room
Stayed in Jul 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The service attitude of the lady at the front desk is very good. We solved the problems in time and also asked us to use the room facilities. The service is full marks. Free parking. The room facilities are very good. There are laundry and refrigerators. The transportation is convenient, it is easy to take a taxi and eat. There is a shopping mall nearby. It's very good. The Qiantang River is behind the hotel. Recommended
Original TextTranslated by Google
Response from Property: Dear Customer, Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely looking forward to seeing you again!