Zhangjiajie Bangke Youth Resort Hotel (Wulingyuan National Forest Park) Reviews

Response from Property: 【免費洗衣機、近美食街、贈送地圖、贈送莓茶】親愛的家人您好，您好！謝謝您選擇相信我們，並且入住我們酒店，酒店附近吃喝玩樂都很方便，而且酒店離張家界國家森林公園步行衹需要13分鐘的時間喲，打車衹需3分鐘，距離汽車站衹要10分鐘的步行時間，為客人代訂門票，森林公園，魅力湘西，千古情，酒店在不斷的為客人營造温馨舒適的居住環境而努力，以最優服務，滿足家人們不同的需求。我們全體員工將不斷努力，為家人提供優質，熱情的服務。衷心期盼您的再次光臨！

Response from Property: [Free washing machine, near the food street, free map, free berry tea] Dear, thank you for your praise! It is our greatest honor to get your approval, and it also gives us great motivation to continue to improve our services in the future , keep innovating, look forward to your next visit

Response from Property: small small very happy you like clam shell hotel so much, have a friend to come to Zhangjiajie to play in the future can help us recommend yo! We will study harder and try to do better

Response from Property: Dear, as a hotel, we welcome Malaysian friends very much. There was nothing inconsiderate during your stay. We will take the initiative to greet you when you go out or come back from playing. Because you have hired a tour guide yourself, there is no need for the front desk to provide explanation services. The toilets in this hotel are all toilets. Because throwing paper can easily cause the toilet to be blocked, there are signs behind the toilets in the hotel (toilets are easy to be blocked, please put toilet paper in the basket). Moreover, you know Chinese. You told us that the toilet was blocked in the morning. We just asked if you threw paper in the toilet, and told you that toilet paper can be thrown in the trash can next to the toilet. The auntie will clean up the garbage every day, and there is no blame for you. Asking clearly is to facilitate asking someone to come and unclog the toilet for your convenience. We invited a master to come and unclog it. The fee is 50 yuan per time, which is all paid by the hotel. The service industry is not easy. After three years of the epidemic, we finally recovered. Our good rating for one month has been lowered because of your comment. We are also very aggrieved. The hotel has a simple European style. The facilities are actively marked and displayed on the corresponding platform. There is no concealment or anything. As for hygiene, the auntie will clean the room every day when you go out. Please be considerate and understanding when you come out to play. Thank you for staying with us!

Response from Property: 親，入住期間您因為語言不通，一點中文都不會，我們想盡辦法給您翻譯成中文跟交流，講解路線平常幾分鐘，每次給您講解都是最少半個小時，但是還是沒有得到您的滿分好評，我們也是非常困惑，我們的早餐是大眾口味還有本地特色早餐喔，感謝您在百忙之中還不忘給我們寫評價哦，但是沒有拿到您的滿分評價 小小一定是做的不夠好 我會更加努力，我們會再接再厲，繼續加油，讓入住的每一位為客人都有完美的入住體驗，期待您的再次入住哦

Response from Property: 您好，請問入住期間您是對我們有什麼不滿意的地方嗎？您入住後就跟您發V需要跟您訂票講行程嗎？ 您沒有回覆我們，我們也是很懵，不知道哪裡做的讓您不滿意，可能是語言不通，您也沒有及時跟我們反饋，沒有讓您滿意我們也很抱歉，我們以後多多改進，服務行業屬實不易請多多包涵。

Response from Property: 【免費講解路線，贈送地圖、贈送莓茶，代訂門票】親愛的家人您好，您好！謝謝您選擇相信我們，並且入住我們酒店，我們位置處於武陵源中心小區裏面，酒店距離附近吃的逛的，步行的時間衹要2分鐘，距離森林公園大門步行時間也衹要13分鐘，酒店服務至上，實行管家一站式服務，讓您體會到酒店的標準，客棧的温度。歡迎下次再來

Response from Property: [Free washing machine, near food court, free map, free berry tea] Dear, thank you for taking the time to write us a review, but I didn't get your full score. I must have not done well enough. I will work harder, and we will continue to work hard to make every guest who stays here have a perfect stay experience. I look forward to your stay again.

Response from Property: [Free washing machine, near food court, free map, free berry tea] Dear family, we will not forget our original intention and continue to work hard. We will meet each other by chance no matter how far we are apart. We are grateful for every meeting! Our hotel is designed in a fashionable and young simple European style. As soon as you enter the room, you will feel like you are back home. Our hotel also has the best price/performance ratio in the surrounding area, O(∩_∩)O haha~^_^ Looking forward to it

Response from Property: [Free washing machine, near food court, free map, free berry tea] Hello, dear family! Thank you for choosing to trust us and staying in our hotel. It is very convenient to eat, drink and have fun near the hotel. It only takes 13 minutes to walk from Zhangjiajie National Forest Park and 10 minutes to walk from the bus station. We can book tickets for guests, forest park, charming Xiangxi, and eternal love. The hotel is constantly working hard to create a warm and comfortable living environment for guests, and to meet the different needs of families with the best service. All our employees will continue to work hard to provide high-quality and enthusiastic services for families. We sincerely look forward to your visit again!

Response from Property: [Free washing machine, near food court, free map, free berry tea] Hello, dear family! Thank you for choosing to trust us and staying in our hotel. It is very convenient to eat, drink and have fun near the hotel. It only takes 13 minutes to walk from Zhangjiajie National Forest Park and 10 minutes to walk from the bus station. We can book tickets for guests, forest park, charming Xiangxi, and eternal love. The hotel is constantly working hard to create a warm and comfortable living environment for guests, and to meet the different needs of families with the best service. All our employees will continue to work hard to provide high-quality and enthusiastic services for families. We sincerely look forward to your visit again!

Response from Property: [Free washing machine, near food court, free map, free berry tea] Dear, thank you for taking the time to write us a review, but I didn't get your full score. I must have not done well enough. I will work harder, and we will continue to work hard to make every guest who stays here have a perfect stay experience. I look forward to your stay again.

Response from Property: [Free washing machine, near food court, free map, free berry tea] Thank you for your review. I am very happy to receive your all-round satisfactory review. We will continue to work hard. Every employee of our Bangke will treat every guest as their own family. The hotel is only 2 minutes' walk from nearby food and shopping, and only 15 minutes' walk from the gate of the forest park. The hotel puts service first and implements a one-stop butler service, allowing you to experience the hotel's standards and the warmth of the inn. Welcome to come again next time

Response from Property: [Free route explanation, free map, free berry tea, ticket booking] Dear customer, hello! Thank you for your recognition of us. It is our honor for all our employees to be recognized by you. Our development is inseparable from your support. We look forward to your visit again.