The Top Patong Resort Reviews

Although location is good, but the room was bad. Not enough lighting, dusty smell, and cockroach crawling around.

Good service, convenient travel, buy food, you need to prepare a toothbrush.

I had a wonderful stay at this hotel. Will surely come back…

Location great close to all amenities but the staff not friendly at all .there is no pool .the reason I stay at top patong resort because they say h ave the swimming pool .but no pool big disappointment there

Im very disappointed with the service and facilities of this hotel. First, I would say the location is good. But the facility of the hotel need to improve. I paid premium price for a pool access room. But I couldn't have a chance to swim. The swimming pool is very dirty. They didn't clean the pool and change water. It caused I didn't swim. I stayed here for two days. I requested the toilet and drinking water from the front desk. The staff is unfriendly and told their staff will send to us once they tidy my room. At the end of the day, they didn't clean up my room and I have to go to front desk to get toilet tissue and drinking water. The unfriendly lady staff not around. I asked another one to help me. The facility of fbt room is needed to upgrade. It is lack to hanger/lights. The shower room is small, it is no space to our shampoo and shower gel. The room is small. Even two of us also feel narrow. I paid 5 Stars hotel price and get 2 stars hotel facilities. I really disappointed about this hotel.

Ihan ok hotelli.

Friendly service, good location

Great 😊

Old fund, for retro lovers and those who spend less time in the hotel. The building also has a massage parlor and its own cafe with local cuisine. The staff is friendly. I got a room with a discount, thanks to the app.

The hotel is tired. But overall, if you don't sit in the room for a couple of nights, it's okay.

Good location, not far from Bangla Road, walkable. Can walk to Patong Beach but a bit far. On the way back, have to take a motorcycle taxi back. There are many restaurants near the hotel. Near 7-11 and massage shop ⛱️ In the center of Patong. The accommodation is okay, not bad.

・Check-in was from 10am, but due to hotel restrictions, we couldn't check-in until 2pm. (→They looked after our luggage, but we couldn't shower or change. We had to wait for lunch.) ・There was no hot water in the shower. ・The bathroom had poor drainage. (The drainage speed was slow.) ・At first, there was no explanation on how to use the security box or TV (monitor). (→I asked the cleaning staff about this later.) ・There was a rain shower in the evening of the third day, and while my friend's room was unaffected, my room lost power. (Once in five nights.) (→The power was fixed while I was having a two-hour Thai massage on the first floor.)

If you don't want to spend your vacation in a dump, then don't book this hotel under any circumstances! I'm not a picky tourist, but this is just trash! I don't understand why such hotels continue to be sold, if they are being renovated, close them and renovate them! Why should a tourist have to endure such inconveniences on vacation! After I booked, literally the next day, a review appeared with a photo that the hotel grounds were simply destroyed. I started calling Trip com support, they contacted the hotel, and they assured me that the problem had been "fixed". The booking was non-cancellable, so I couldn't cancel it, but I calmed down. And in vain! In fact, upon check-in, this is what happened! They offered to exchange me for a room with a view of the road (standard), but the room there was smaller and worse! In general, in all 10 years of my travels around Thailand, this situation has happened for the first time. I'm shocked! Trip com couldn't do anything! As moral compensation they gave 1500 Tripcoin. And the hotel was "for sale" and still is.

The hotel does not have the stated swimming pool, the hotel needs renovation, some rooms stink ( You can see the view of the garden in the photo