Redstar Culture Hotel

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Redstar Culture Hotel
杭州红星文化大酒店
No.280 Jianguo South Road, Shangcheng District, Hangzhou, Zhejiang, 310009, China
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Public Areas (55)

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Guest Reviews of Redstar Culture Hotel

9.2/10
Very Good
693 review
Verified reviews
Location9.2
Amenities9.0
Service9.3
Cleanliness9.2
Guest User
Superior Standard Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 27, 2025
Very satisfied, convenient transportation. The first choice hotel in Hangzhou! Very satisfied, convenient transportation. The first choice hotel in Hangzhou!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hangzhou Red Star Culture Hotel! Thank you for giving us a full score! I am very happy to hear your affirmation of our work. I will share your comments with our team. We have been working tirelessly to improve our service quality, and I believe this feedback will be a great encouragement to all our employees. Thank you again for sharing your experience with us, we sincerely hope to see you again!
Guest User
Single Room
Stayed in Apr 2025
Business travellers
8 review
10/10
Outstanding
Posted on May 24, 2025
I was on a business trip and it was a good combination for traveling. The hotel was very close to the company I was traveling for, so I chose it. I didn't expect the hotel to be in a good location, very close to the subway entrance, and very convenient to go anywhere. There is a popular check-in spot, Wuliuxiang Historical District, next to the hotel, and there is also the most beautiful water bus. It's great to watch the time and play along the canal.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Hangzhou Red Star Culture Hotel! It is the common wish of all our staff to provide guests with safe, comfortable and warm guest rooms and let guests enjoy an unforgettable accommodation experience. We sincerely look forward to your visit again!
Guest User
Enjoy Queen Room
Stayed in Apr 2025
Solo travellers
1 review
10/10
Outstanding
Posted on May 24, 2025
It's very convenient for shopping and eating! 2 minutes from the subway! ! The front desk saw that I brought a suitcase and took the initiative to help me get to the elevator. The room is bigger than the picture, and the price-performance ratio is quite high. The front desk service is very enthusiastic, introducing tourist attractions, and it is very convenient to take the subway
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hangzhou Red Star Culture Hotel. Thank you for your affirmation, praise and support for us. Your 5-point praise is our fuel. With fuel, we can fly farther and higher. We will continue to innovate and improve to provide the best and warmest harbor for people on the road!
Guest User
Superior Standard Room
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on May 22, 2025
I was so warmed as soon as I entered the hotel lobby! The aromatherapy smell was so healing, the front desk lady smiled like a spring flower, and she also kindly reminded me of nearby attractions when I checked in~ The room was such a surprise! The floor-to-ceiling windows framed the city night view like a painting, the bedding was so soft that it felt like sinking into the clouds, and even the tiles in the bathroom were polished to a shine When I checked out, I found that I had left my charger in the room. I called and found it in seconds. The front desk also helped to send it to my home. This stay was like being taken care of by my family. I will come to this hotel again next time~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hangzhou Red Star Culture Hotel! Thank you for giving us a perfect score! I am very happy to hear your affirmation of our work. I will share your comments with our team. We have been working tirelessly to improve the quality of our service, and I believe this feedback will bring great encouragement to all our employees. Thank you again for sharing your experience with us, and we sincerely hope to see you again!
Donny86
Superior Standard Room
Stayed in Apr 2025
Family
5 review
9.2/10
Great
Posted on May 18, 2025
The room is clean and tidy, with good sanitary facilities. It is located in a downtown area, close to hospitals, shopping malls, subways and buses. The service attitude is good, and the hotel staff communicates smoothly. I will stay here again if I have the chance. My actual comments
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hangzhou Red Star Culture Hotel. Thank you for your affirmation, praise and support. With your praise, we can fly farther and higher. We will continue to innovate and improve to provide the best and warmest harbor for people on the road!
Guest User
Superior Standard Room
Stayed in Apr 2025
Business travellers
2 review
10/10
Outstanding
Posted on May 22, 2025
This is my first time staying at the Red Star Culture Hotel. It's better than expected. The staff are very enthusiastic and the hotel is located in the city center, which is very convenient for travel. The room is also very quiet and clean. 300 per night is very cost-effective in Hangzhou. It is much better than those fast chain hotels. Friends who have not stayed here can come and experience it. I recommend it~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and comments! Thank you for sharing your hotel experience with us! Providing you with meticulous service is what we should do, and creating surprises for guests and providing personalized services is our constant pursuit. I sincerely wish you a smooth work and a happy life! Hangzhou Red Star Culture Hotel looks forward to your visit again!
FBKLHGK
Superior Standard Room
Stayed in Apr 2025
Travel with friends
1 review
10/10
Outstanding
Posted on May 16, 2025
The hotel is located near the train station, a 3-minute walk from the subway station, making it very convenient for travel. The room is spacious, modernly decorated, and has a wide view from the floor-to-ceiling windows; the mattress is moderately soft and hard, and the sleeping experience is very good. The lobby design is grand, the front desk check-in is efficient, and the experience is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on Hangzhou Red Star Culture Hotel. We always believe that good reputation must be promoted from the most sincere satisfaction of guests, and attentive service has always been the focus of our work. We are very pleased to see that you have a comfortable and satisfactory stay experience in our hotel. Sincerely look forward to your visit again!
Guest User
Single Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 16, 2025
The hotel lobby is very grand, with complete facilities and considerate service. Most importantly, it is cost-effective. There are many check-in spots in the surrounding Internet celebrity streets. I forgot to take the power bank when I checked out, and the waiter called me and said he would mail it home for me. I am very grateful to the room attendant
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Hangzhou Red Star Culture Hotel. The hotel is a business hotel integrating accommodation, catering and conference. We have been committed to providing guests with perfect services and strive to make every guest "come happily and leave satisfied". Your satisfaction is our greatest encouragement. We sincerely look forward to your visit again. We are waiting for you~
Guest User
Superior Standard Room
Stayed in Apr 2025
Booked for others
1 review
10/10
Outstanding
Posted on May 16, 2025
Facilities: Very complete Hygiene: Very clean and tidy, the room attendants are very attentive Environment: The surrounding environment is good, and it is close to Hefang Street and can be reached on foot There is a Hangzhou restaurant on the second floor, which is not spicy. There is a Kaihua restaurant on the first floor, and those who like spicy food can close their eyes and drink it
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Hangzhou Red Star Culture Hotel. The hotel is a business hotel integrating accommodation, catering and conference. We have been committed to providing guests with perfect services and strive to make every guest "come happily and leave satisfied". Your satisfaction is our greatest encouragement. We sincerely look forward to your visit again. We are waiting for you~
Anonymous User
Superior Standard Room
Stayed in Apr 2025
Travel with friends
18 review
8.0/10
Very Good
Posted on May 11, 2025
The air conditioner is old and not cool, but it is not hot these days. The room does have a bit of smell. The price during holidays is much cheaper than other hotels. The room is large, the disposable items are of good quality, the table is also large, and it is very convenient to give two room cards. It is very close to West Lake, but a bit far from Lingyin Temple. You can't take takeaway upstairs
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing and staying at Hangzhou Red Star Culture Hotel. Thank you for your love of the hotel environment and your affirmation of the service. Your praise will encourage us to further improve the quality of our service. We sincerely look forward to your next visit!