Home Lnn Hangzhou South Railway Station

Home Lnn Hangzhou South Railway Station Reviews

Home Lnn Hangzhou South Railway Station

NO.98 North Shangcheng Road Beigan Street, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Home Lnn Hangzhou South Railway Station
Home Lnn Hangzhou South Railway StationHome Lnn Hangzhou South Railway StationHome Lnn Hangzhou South Railway Station
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Home Lnn Hangzhou South Railway Station Guest Reviews

4.7/5
Outstanding
636 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(636)
Positive reviews(617)
Reviews with photos/video(93)
Convenient location(64)
Easy to get around(59)
Large rooms(42)
Quiet & comfortable(33)
Friendly front desk staff(25)
Delicious breakfast(23)
Close to train station(22)
Perfect for business trips(16)
Negative reviews(19)
Guest User
Family Room
Stayed in Dec 2024
Travel with friends
1 review
3.5/5
Posted on Jan 31, 2025
The room was almost clean, but there were some hairs. Also, when we checked into the room there was a garbage bag, we guess it’s belong to previous tenants. The second day after the cleaning this bag still was in the room. We had family type room, for 3 adults, but we had only two big towels and two small towels for hands, also other type of the towel was on the shower door. Bottled water and tea were only for two people too. The towels and water weren’t that big problem because one of us had her own towel and water we bought by ourselves.  By the way, we don’t understand clearly but we guess that toilet is leaking. On the evening of the second day we had water on the floor around the toilet, also bed smell. I don’t what it was.  Despite the disadvantages above, we had good impressions from the hotel.
Response from Property: [Exit the West Square of Hangzhou South Railway Station and you will see the hotel entrance] Dear guest: Hello! Thank you very much for your love and trust in Xiaoru. We are sorry to have caused you a little dissatisfaction during your journey. We will continue to work hard to provide you with better services and look forward to your visit again. I wish you a happy new year and a happy family!
Guest User
Double Room A
Stayed in Jun 2024
Couples
3 review
3.7/5
Posted on Jul 9, 2024
It’s an ok hotel… the hotel could be a bit moist that we got mold in the shower and some places in the room.
Response from Property: Dear, we have received your suggestions, today we have completed all the adjustments, looking forward to your re-check-in, give you a completely different experience.
Guest User
Double Room
Stayed in Jan 2025
Family
10 review
4.2/5
Very Good
Posted on Feb 5, 2025
The room is spacious and bright, clean and tidy. It is only 200 meters away from Hangzhou South, which is very convenient. The air conditioner is a little noisy, but the sound insulation is OK. You can take the subway to Hangzhou South Station and walk 400 to 500 meters.
Original TextTranslated by Google
Response from Property: 【杭州火車南站西廣場方向出站即是酒店大門】尊敬的賓客: 您好! 真的非常感謝您對小如的喜愛與信任,很抱歉給您的旅途帶來了一絲不滿意,我們會繼續努力為您提供更優質的服務,期待您的再次光臨,祝您新年快樂,闔家歡樂!
JamesALi
Double Room A
Stayed in Dec 2024
Couples
76 review
3.3/5
Posted on Feb 3, 2025
Convenient transportation, right next to the high-speed rail station, there is a shopping district nearby, the room is clean, the front desk service is good, some facilities are relatively old, the cost performance is still quite high
Original TextTranslated by Google
Response from Property: 【杭州火車南站西廣場方向出站即是酒店大門】尊敬的賓客: 您好! 真的非常感謝您對小如的喜愛與信任,很抱歉給您的旅途帶來了一絲不滿意,我們會繼續努力為您提供更優質的服務,期待您的再次光臨,祝您新年快樂,闔家歡樂!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The room is big, clean and timely. The front desk staff are very good, very warm and polite. They solve the problem quickly without delay. It is good and I will choose this hotel again.
Original TextTranslated by Google
Response from Property: [Exit the West Square of Hangzhou South Railway Station and you will find the hotel entrance] Dear guest: Hello! Thank you very much for your love and trust in Xiaoru. We are very touched to see your satisfaction and affirmation. We will continue to work hard to provide you with better services. We look forward to your visit again and wish you a happy life!
Guest User
Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The location of the hotel is very good, right next to the South Station, and it takes only three minutes to get there from the South Station Square. The hotel is clean and hygienic, and the front desk service attitude is very good. I will book this hotel again next time if I need it.
Original TextTranslated by Google
Response from Property: 【酒店有停車場,遊覽西湖好風光地鐵5號線轉1號線即可到】尊敬的賓客: 您好!非常感謝親的入住與點評!很高興為您的出行帶來美好的時光,熱切期待親的再次光臨體驗!祝您生活愉快,一切順利!
Guest User
Double Room
Stayed in Sep 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
This hotel is in a good location when I went to Hangzhou. It is conveniently located near the station. The environment inside is very good and it is quiet at night. The room is clean and tidy. The front desk service attitude is also good. The overall feeling is very good.
Original TextTranslated by Google
Response from Property: [Exit the West Square of Hangzhou South Railway Station and you will find the hotel entrance] Dear guest: Hello! Thank you very much for your love and trust in Xiaoru. We are very touched to see your satisfaction and affirmation. We will continue to work hard to provide you with better services. We look forward to your visit again and wish you a happy life!
Xuemantianshanjc-t
Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
I personally think it's very good, the sanitation is relatively good, there are still many people at 9 o'clock for breakfast, and the check-in experience is nice~ But what is very ridiculous is that it is actually connected to the Four Seasons Hotel. At that time, I walked around outside for a long time with my friends...
Original TextTranslated by Google
Response from Property: [The hotel has a parking lot, and you can visit the beautiful scenery of West Lake by taking Metro Line 5 and transferring to Line 1] Dear guests: Hello! Thank you very much for your stay and comments! I am glad that Home Inn can bring you a good time during your trip, and I look forward to your visit again! I wish you a happy holiday and all the best!
Natalie H..
Double Room A
Stayed in Aug 2024
Solo travellers
38 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The hotel is located at Hangzhou South Expressway Station, which is very convenient as soon as you get out. And it only takes about half an hour to visit the West Lake by subway. Breakfast was also many choices, very rich, however the trip was more rushed, did not eat much.
Original TextTranslated by Google
Response from Property: [The hotel has a parking lot, and you can visit the beautiful scenery of West Lake by taking Metro Line 5 and transferring to Line 1] Dear guests: Hello! Thank you very much for staying with us! I am glad that Home Inn can bring you a wonderful time during your trip, and I look forward to your visit again! I wish you a happy holiday and all the best!
XiaomingdeXC
Double Room
Stayed in Aug 2024
Business travellers
24 review
4.5/5
Great
Posted on Sep 22, 2024
Facilities: The room is clean and hygienic. It is in the same building as the Four Seasons Hotel, while Home Inn is on the lower floor. Services: Breakfast is on the 3rd floor, and you need to use a coupon. I don't understand why I didn't get it when I checked in, and I have to go to the first floor.
Original TextTranslated by Google
Response from Property: 【遊覽西湖好風光地鐵5號線轉1號線即可到】尊敬的賓客: 您好!感謝您的入住與點評!!對於您在酒店入住期間的經歷,我們深感內疚。您提到的問題我們非常重視,會完善我們工作人員這方面的培訓以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!祝您生活愉快!
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Facilities: The room is spacious and well-equipped Hygiene: The decoration is relatively new and the hygiene is very good Environment: It is very close to Hangzhou South Station, but the surrounding area is relatively quiet and not noisy
Original TextTranslated by Google
Response from Property: [25 minutes by taxi from Hangzhou Olympic Sports Center] Dear guests: Hello! The stream flows slowly, time is soft, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy every day!
Guest User
Double Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Very good, good front desk service, clean rooms, a wide variety of breakfasts, delicious taste, and a great price, it is worth recommending.
Original TextTranslated by Google
Response from Property: 【杭州奧體中心體育館打車25分鐘左右】尊敬的賓客: 您好!非常感謝親的入住!很高興如家酒店能為您的出行帶來美好的時光,熱切期待親的再次光臨體驗!祝您一切順利!
Guest User
Double Room
Stayed in Jul 2024
Solo travellers
46 review
4.5/5
Great
Posted on Aug 12, 2024
I had to catch the train the next morning, so I would always stay at Home Inn when I was in a hurry. The price/performance ratio was always good. The room was very quiet this time, very close to the elevator, but not affected by the noise from the elevator. I stayed there for more than 7 hours, but it was good. I will stay here again next time I come to South Station.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I'm glad that Home Inn can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and hope to receive your 5-star praise next time. We eagerly look forward to your visit again! Wish you all the best!
Guest User
Family Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 2, 2024
A convenient hotel with a high cost-effectiveness, the room is spacious and bright. We arrived at the South Station at around 4 o'clock in the morning. There was no room when we got to the hotel, so we had to go to the hotel next door to open a room to wash. We could check in at around 8 o'clock in the morning, and we could also temporarily store our luggage! After exiting the station, walk about 200 meters. There is an escalator on the right hand side that goes straight up. As soon as you go up, you can see it. It's very convenient! It's also close to the subway station, so it's very convenient to go anywhere! We also left from Hangzhou South, so we booked this hotel! Hangzhou is a very beautiful and atmospheric city, and there are many places to check in for anime. I also accompanied my daughter to check in and buy grains. 😂 For us adults, the products of Louwailou by the West Lake are also good, and Zhu Bingren's bronze art is also worth appreciating and collecting🥰🥰
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Home Inn Business Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Home Inn looks forward to your visit again! wish you a happy life!
Guest User
Double Room A
Stayed in Jul 2024
Business travellers
18 review
3.7/5
Posted on Aug 9, 2024
Hygiene is still poor, there are hairs in many places in the bathroom.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review of the hotel! We are deeply sorry for bringing you a bad experience during your stay. Your valuable opinions are very important to us and we will inform the guest rooms to improve the quality of hygiene. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to your visit again! Wish you all the best!