No.1 East Gate of Xiaoqikong Scenic Area, Libo, Guizhou, ChinaView Hotel Details
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Xiaoqikong Ruijing Hotel Guest Reviews
4.5/5
Good
3741 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(3741)
Positive reviews(3567)
Reviews with photos/video(1012)
Convenient location(610)
Close to scenic area(434)
Tasty restaurant(234)
Friendly front desk staff(199)
Loved the view(162)
Convenient parking(146)
Tasty dinner(56)
Negative reviews(174)
Luckydipsg
Superior Double Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 31, 2024
good communication through wechat from front desk and driver is friendly and helpful
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience with us! We are delighted to read that our communication through WeChat was effective and smooth, ensuring you had a seamless stay from the moment you reached out.At our hotel, we strive to create an environment where guests feel at home, and it's heartwarming to know that our front desk team exceeded your expectations. Their dedication to providing exceptional service is a testament to our commitment to ensuring your comfort and satisfaction.Moreover, we are thrilled to hear that our driver was not only friendly but also went above and beyond to assist you. Our drivers are an integral part of our team, and their professionalism and willingness to help are qualities we deeply cherish. It's wonderful to know that they made a positive impact on your journey.Your feedback is invaluable to us as it not only reinforces our efforts but also serves as motivation to continue improving. We are constantly striving to enhance our services and facilities to meet and exceed the expectations of our esteemed guests.Once again, thank you for choosing our hotel for your stay. We hope to have the privilege of welcoming you back soon, where we can once again provide you with the warm and attentive service that you deserve.Warmest regards,
donia**
Superior Double Room
Stayed in Nov 2023
Couples
91 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Very good hotel with superb location right in side the LB park, room size is big and clean. It is easy to go to the tourist attractions. Shuttle bus is super convenient to go out, front desk staff provided great services.
tngwk
Superior Room (2 beds)
Stayed in Apr 2024
Couples
5 review
4.7/5
Amazing
Posted on Apr 9, 2024
Very conveniently located within the Xiao Qi Kong attraction. The staff here are very friendly and helpful. Recommended!
Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Marijn
Deluxe River-view Queen Room
Stayed in May 2023
Couples
15 review
4.5/5
Great
Posted on May 4, 2023
Great hotel right in the park. The staff reached out up front to arrange park entry tickets for us, and picked us up with a shuttle bus from the entrance of the park. The hotel itself is nice and clean, we had fun at the pool table. Would stay again.
Response from Property: Thank you very much for your praise of our hotel. Welcome to come again next time.
Kbow
Deluxe River-view Queen Room
Stayed in Apr 2023
Couples
4 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Good location
Response from Property: Thank you for your short stay in the vast hotel, which gave us the "opportunity". This seems to be somehow or destined. When I meet you, I always want to give you the best meeting gift, so I secretly included the hotel in your itinerary in exchange for your compliments after your stay. Ruijing, thank you for having you along the way~
koosongyi
Superior Double Room
Stayed in Oct 2024
Couples
15 review
3.8/5
Good
Posted on Oct 16, 2024
The only drawback of this hotel is that the facilities are old.
Apart from this, there is nothing wrong with it.
The room has a strong smell of old cigarettes and oil from people who don't like hygiene. It can't be dispelled even if the windows are opened for ventilation for a long time.
Advantages:
1. The hotel is inside the scenic area, and you can take the first bus to Xiaoqikong, which can avoid some people. But on the day I went there, many aunts and uncles got there first, which was amazing👍🏿
The bus stop is less than 100 meters away from the hotel, which is very convenient!
2. The accommodation includes two tickets to the scenic area (excluding shuttle buses and insurance)
3. A 100-yuan voucher is given, which can only be used in the hotel's canteen, restaurant, etc.
4. The bathroom is clean👌
5. The electric heater was delivered at night, and the service responded promptly!
6. I lived on the third floor, and the elevator was out of order. The hotel staff took the initiative to help carry part of the luggage🧳
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6/20
Response from Property: Dear guest,
We are very sorry to learn that your stay did not meet your expectations and received your negative review (below 4.5 points). First of all, we are honored and sincerely thank you for choosing to stay in our hotel and sharing your valuable experience. We are very sorry for the old facilities and room odor you mentioned, which did not meet your expected accommodation standards. We are well aware that a comfortable and pleasant environment is very important for every guest. Therefore, we have included this as an emergency matter in the rectification plan and will start to fully upgrade the room facilities and strengthen daily cleaning and ventilation management to ensure that every guest can enjoy a fresh and tidy accommodation environment.
At the same time, we are very grateful for your recognition of the location of our hotel, which allows you to easily take the first bus to visit Xiaoqikong and enjoy a peaceful travel time. Regarding the advantages of accommodation including tickets, free consumption coupons and thoughtful services, we are very happy that these measures can make your trip more convenient and enjoyable. Especially when the elevator fails, the timely help of our staff is also a reflection of our "customer-oriented" service concept that we have always adhered to.
In the future, we will continue to work hard to not only improve the hardware facilities, but also strive for excellence in service details, and strive to provide every guest with a more perfect accommodation experience. Once again, we sincerely apologize for the inconvenience caused to you, and look forward to your next visit to witness our changes and progress.
I wish you a happy life and a pleasant journey!
Heguangxianjiaojin
Superior Double Room
Stayed in Nov 2024
Travel with friends
59 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The hotel is located between the Big Seven Caves and the Small Seven Caves in the scenic area, with convenient transportation, which can save a lot of time. The overall decoration is luxurious and high-end, the room is clean and sanitary, the breakfast is rich, the waiter's service attitude is very good, and the waiter returned the items left in the room in time when my friends checked out and waited for the shuttle bus. Thank you very much. The shuttle service is also very good and available at any time.
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Ruyishu
Superior Double Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 10, 2024
I am very happy to have chosen this hotel! The service is superb! We arrived at the hotel late last night. Master Meng, who drove the van, took the trouble to pick us up and drop us off. We were really touched! The hotel is in the scenic area, and it is very convenient to travel. You can save the hard work and take the scenic area bus as soon as you go out! The hotel also gave free tickets, which is also commendable! The guys at the front desk, the luggage attendants, and the evening customer service have been guiding us on WeChat. It really feels like home... The parent-child equipment in the room also makes us very happy!
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Response from Property: Dear guest, Hello, thank you very much for staying at Xiaoqikong Ruijing Hotel. Your satisfaction is the best affirmation for us. On behalf of all the staff of Xiaoqikong Ruijing Hotel, thank you for your patronage and hope to see you again when you travel to this area in the future!
Lanyujinxiang
Superior Room (2 beds)
Stayed in Nov 2024
Couples
18 review
5.0/5
Outstanding
Posted on Nov 10, 2024
We were deeply impressed by the stay at Libo Xiaoqikong Ruijing Hotel. The hotel's location, facilities and services were all very good. We would like to express special thanks to the hotel driver Xiaoshang. He worked diligently and warmly during the use of the car. He took the initiative to carry our luggage for us and introduced the characteristics of the scenic spot to us. When we left the hotel, he took us to the taxi point outside the scenic spot and took the initiative to contact a taxi to the high-speed railway station for us. His enthusiasm touched us and we are honored to have such an employee in the hotel. We are also willing to recommend your hotel to relatives and friends. Finally, I wish the hotel a prosperous future.
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6/8
Mofashijie
Deluxe Double Room (With balcony)
Stayed in Nov 2024
Other
10 review
4.7/5
Amazing
Posted on Nov 8, 2024
The hotel is located in the scenic area, with a superior geographical location, good service, and close to the scenic area, with convenient access. It is worth recommending. Master Meng Zhengpeng who drives the minibus has very good service, is warm and polite, very good!
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Niuzaxiaobingganer
Deluxe River-view Twin Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The hotel is right in the scenic area, and it is very convenient to enter and exit. You can check in at the unmanned Xiaoqikong. The shuttle bus is very good. I have a good relationship with the service of Master Meng who drives the minibus. He is the one who picks up and drops off. It was already past 4:30 in the afternoon when I checked in. When I arrived at the gate of Daqikong, he asked if I wanted to go down to play. He could help send the luggage back to the hotel. The service was really good. Xiao Mo, the housekeeper in the reservation department, was also very good. He answered all questions and was very patient. If you want convenience, especially with the elderly and children, I really recommend staying here. The price in the off-season is also cost-effective.
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TtengtengT
Family Connected Room
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The location is good, the service starts before you arrive, ensuring that guests can enter the scenic area smoothly without getting tired. The shuttle bus guy escorts you warmly and thoughtfully all the way, and you don't have to worry as long as you are in the scenic area. The hotel staff takes care of everything.
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Response from Property: The wind blows up the broken years like flowers, and your smile sways, becoming the most beautiful embellishment in my life. I am waiting for you to turn around and meet me. It is difficult to find a warm confidant. Ruijing Hotel, thank you for having you~
Shall_We_Dance
Superior Double Room
Stayed in Oct 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Oct 27, 2024
First of all, the location is very convenient: the hotel is in the Xiaoqikong scenic area, and two tickets are included with the room reservation (each ticket is worth 120), and it is only 100 meters away from the sightseeing bus Laodongmen Station and 1km away from the Xiaoqikong Ancient Bridge, which is very convenient to go to the scenic spot;
Secondly, the room is large and well-maintained, and there is a paid dryer in the room;
The hotel has a gym, coffee bar, SPA and restaurant, and the breakfast buffet rice noodles and noodles are very delicious;
Finally, thanks to the drivers who are available at any time, the hotel's pick-up service at the East Gate is really very convenient!
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Response from Property: Dear guest, thank you for choosing to stay at Xiaoqikong Ruijing Hotel and for taking the time to write a review for us. Thank you for your recognition of our hotel! We are very happy to see that you had a great time in our hotel! On behalf of all the staff of Xiaoqikong Ruijing Hotel, thank you for your patronage and hope to see you again when you travel to this area in the future!
AwenCW
Superior Double Room
Stayed in Sep 2024
Family
26 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel is located in the scenic area. The car can be parked for free at the parking building at the east gate of the scenic area. The hotel shuttle bus can pick up and drop off at any time. The room rate includes the scenic area ticket. The scenic shuttle bus and insurance need to be purchased separately at the front desk. The room is large, the equipment is well maintained, very clean and separated from wet and dry areas. The hotel breakfast is simple but the taste is not bad. Most of the service staff are local Yao people, simple, warm and friendly. The hotel is about 800 meters away from the Xiaoqikong Bridge. It is so cool to enjoy the private garden alone in the scenic area before the scenic area opens.
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6/14
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
🍼biu nigebiu biu~
Deluxe River-view Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The room was very clean. A car was sent to pick us up when we arrived, and dinner was delivered to the room. Then when we woke up in the morning, we could see the river outside, which was very beautiful!!! The next morning after dinner, there was a sightseeing bus on the left to go in and play. After the fun, the hotel also sent our luggage to the east gate. Chef Meng Zhengpeng took us to the exit of the scenic area and recommended delicious food to us. Finally, he sent us to the bus station to take the bus. It was great!!!!!!
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Response from Property: All encounters in the world have their reasons. The best state of life is probably to meet the best you in the best time. Thank you for choosing to stay at Xiaoqikong Ruijing Hotel among Mangmang Hotels. I wish you well and look forward to seeing you next time!