Hanoi Quan Ba Dinh 4-star Hotels

Great facilities, service and location. Our room was very spacious and had a great view of the city at night, and had a washing machine as well. Staff were kind and helpful.

We booked a cheaper room and were given a free upgrade upon arrival. We were also given drinks vouchers for the bar upstairs which made us feel welcome. When we arrived, staff members came out to the taxi to help us with our belongings and carried the prams up the little steps at the entrance of the hotel which was incredibly kind. We handed our passports over and were given a refreshing beverage each while we sat in the lounge waiting on check-in. They let us check in very early as they had a room available for us which we were thankful for after a long flight with two babies. The pool is small but lovely. The room was great and had a tiny balcony for people-watching. The hotel itself is a 5 minute walk from train street and therefore an excellent location for visiting Hanoi. Staff members were unbelievably helpful when we asked for information or needed a taxi. 10/10, would recommend.

Nice boutique hotel located in central Hanoi , hotel location is between the old quarter and the west lake. Very good location to discover Hanoi. Most of hotel rooms don’t have natural light as windows give on a close wall. Pool is not a real one and gym is quite basic. Good base for tourism in Hanoi. For facilities / business purpose not the best hotel.

Stayed for three nights, great location right at the edge of the old town. Alot of major attractions are in walkable distance. Super friendly and helpful staff, can't praise them enough. You can book tours to other destinantions (Halong Bay / Ninh Binh) through the hotel, the bus will pick you up and drop you off right at the hotel. The hotel can also arrange Taxis from/to the airport for a fair price. The room itself was just as advertised, spotlessly clean, comfy bed and bouncy pillows. Lots of amenities included. Loved the breakfast options, a wide variety of different cold and warm dishes and fresh fruits, you can also order Omlettes and really tasty Pho. Reall enjoyed my stay, mostly thanks to the amazing staff who care about details and are so helpful. Would have loved to stay longer, will definetly stay here again on my next visit to Hanoi. 10/10 would recommend!

5 Suites Lilas was an amazing hotel to stay in. The staff, breakfast, and service were beyond what I expected. The location was also great! Whether I turned right, left, or crossed the street, there was something fun to do nearby. The view from the 12th floor was awesome!

To Le Jardin Hotel Haute: Staying at your hotel was hands down the best decision I made during my trip to Hanoi, Vietnam!!! After returning to China, I sincerely wanted to write this glowing review, or rather, express my deep gratitude to Alice, one of your hotel staff members! Out of all the hotels I've stayed at, Alice truly stands out as the first person who made me feel so genuinely touched and cared for. Firstly, upon our arrival at the hotel, Alice greeted us warmly and enthusiastically. She provided a detailed explanation of the hotel's amenities and services in fluent English. Then, she thoughtfully introduced us to Hanoi's famous attractions and local delicacies, even meticulously circling and annotating them on the paper map she provided. As a foreign tourist, I was truly amazed by her attentiveness and professionalism! However, her excellent service alone wouldn't have prompted such a high commendation from me. We encountered a minor issue during one of our taxi rides. Due to restricted traffic zones near the night market, we couldn't hail a Grab taxi. Spotting a taxi by the roadside, we confirmed with the male driver that he'd use the meter and felt reassured enough to get in. However, upon arriving at the hotel, we realized the fare was clearly incorrect. I refused to pay, but we had a language barrier. At this point, I went to the hotel's front desk for help. Once Alice understood the situation, she immediately stepped in to help me, arguing with the driver on my behalf, even having a heated debate. Ultimately, Alice, with her quick thinking and resourcefulness, resolved my predicament. Alice told me, 'We are both women, and we should help each other.' My heart was incredibly touched when I heard that. Here was a young woman, unafraid to confront a difficult situation, bravely assisting another foreign female traveler. I believe this epitomizes the pure solidarity and friendship among women. For the next two days, Alice continued to check in on my friend's and my travel plans. Her care made the hotel feel as warm and welcoming as a home. Putting aside the small incident, Hanoi, in my opinion, is actually quite a safe and comfortable city. My friend and I enjoyed specialty coffee, Vietnamese pho, Vietnamese hotpot, and massages here! Over those four days, I gradually came to appreciate the city's charm and experience the unique flair of Southeast Asia. Finally, I want to thank Alice once again. I truly hope that wherever you are, you remain safe, happy, and free from worries always! (P.S. Please extend my heartfelt thanks to Alice! ❤️)

The staffs are very friendly and helpful. The hotel is clean and comfy, and very spacious. This is a rare find. Highly recommended.

Nice hotel with great facilities but best thing is the staff - helpful,friendly with good level of English. Will stay here again next time I am in Hanoi.

The room was clean, quiet, and well organized. Nothing fancy, but everything worked perfectly, air conditioning, hot water, lights. I liked the soft bedding and the simple design. It felt like a small personal space where I could relax after a long day walking around the city. Great for solo travelers.

Double booked us, was passed around to two separate hotels. Not a great start but they upgraded us and the breakfast was nice. Hope they reevaluate their booking sector as that wasn't a pleasant start to our stay.