Hanz Ami Central Hanoi

Hanz Ami Central Hanoi Reviews

Hanz Ami Central Hanoi

30 Hàng Cót, Hàng Mã, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
Hanz Ami Central Hanoi
Hanz Ami Central HanoiHanz Ami Central HanoiHanz Ami Central Hanoi
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1 night

Hanz Ami Central Hanoi Guest Reviews

2.7/5
12 review
Verified reviews
Location2.7
Amenities2.6
Service2.6
Cleanliness2.6
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All reviews(12)
Positive reviews(4)
Reviews with photos/video(3)
Negative reviews(7)
Amalina Rosli
Superior Queen Room
Stayed in Nov 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 12, 2024
Good location and service. Have halal restaurant just opposite. Walking distance to the mosque
Maelenagm
Standard Room
Stayed in Nov 2023
Travel with friends
7 review
4.5/5
Great
Posted on Nov 11, 2023
Service is great ! The staff is very friendly- the hotel itself it’s worth the price if you look for something fancier then it will cost you more. I think is a good hotel to stay if you are looking to be in and out of the room
Anonymous User
Deluxe Triple Room
Stayed in Aug 2023
Business travellers
8 review
1.0/5
Posted on Aug 10, 2023
If you don’t want to be bitten by ants and termites, don’t stay in this hotel! Ctrip has removed this hotel from its shelves! Taken off the shelves! Stop trying to trick people!
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Đông Nguyễn Văn
Standard Room
Stayed in Sep 2023
Other
2 review
4.0/5
Very Good
Posted on Dec 2, 2023
Exciting trip
Original TextTranslated by Google
Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 20, 2024
Absolutely disgusting. We booked the hotel through ***********, it had score 10 and very nice pictures, however it was terrible, very old building, dump, smelly with cockroaches. We left our luggage in a room and went to SaPa. Also, when we arrived and paid, our booking ( on *********** website) was cancelled. I think it was done deliberately to avoid bad reviews.
Guest User
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 28, 2023
The hotel staff is very rude. They are actually running a scam. They actually force you to pay at the hotel and if you already paid online they won't allow you to check in telling you that they have overbooked and tell you to cancel your booking and then book again at the hotel desk. PLEASE DON'T BOOK THIS HOTEL. There is a far better hotel just next to it called HANOIAN CENTRAL.
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 19, 2023
I booked to use this hotel via the agoda website. I received the email confirming the booking at the hotel. 7 days later I received an email. It was a cancellation of booking. They cancelled the confirmed booking for no reason, while still adverting rooms as available on several websites including agoda. Untrustworthy hotel.
Guest User
Stayed in Jul 2023
Travel with friends
1.0/5
Posted on Jul 14, 2023
Absolutely horrible. The rooms we’re not okay. Shower didn’t work, airconditioning dripped with water, the lights didn’t work, we didn’t have an airconditioning remote at first. We got there a second time and had to change rooms 2 times. The third time the bed was broken. We couldn’t get another room and absolutely couldn’t get our money back. Now we are called offensive while THEY didn’t do anything for us when we had a broken room at 1am. They didn’t care at all. The guy of the hotel was smoking instead of fixing the problems. Crazy hotel
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 29, 2023
Very helpful staff, clean. We enjoyed our stay. Kenny helped us a lot and Lan was great. Both receptionists were great and lovely. I recommend this hotel. We had three trips, halon bay and nin binh were the best. Excellent
Guest User
Stayed in Nov 2024
Couples
1.0/5
Posted on Nov 17, 2024
Nos han dejado en la calle. Hice una reserva el 16 de octubre y cuando llego al hotel el 16 de noviembre me dicen q el hotel está lleno, q no tengo habitación y que me las arregle yo solo, no me dan ninguna alternativa. Esta era la segunda vez q me iba hospedar. La primera fue antes de ir a Camboya durante 4 días, y cuando me dejaron tirado era la segunda reserva que tenía con ellos. El hotel es malísimo, las habitaciones pequeñas, ruidosas, y la calidad en general es pésima. Las fotos no se corresponden para nada con la realidad. No repetiría jamás en semejante antro.
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