San Grand Hotel

San Grand Hotel Reviews

San Grand Hotel

02 Ng. Cầu Gỗ, P, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
San Grand Hotel
San Grand HotelSan Grand HotelSan Grand Hotel
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1 night

San Grand Hotel Guest Reviews

4.5/5
Great
83 review
Verified reviews
Location4.7
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(83)
Positive reviews(81)
Reviews with photos/video(26)
Friendly owner(35)
Awesome stay(30)
Clean and tidy(19)
Delicious breakfast(17)
Convenient location(12)
Loved the view(8)
Located in the city centre(5)
Awesome amenities(4)
Negative reviews(2)
Tarryn Sa
San Double or Twin
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Staff were very friendly from as soon as you get out of your car they grab your bags, bring you coffee and tea and you sit back while they check you in. They offer lots of suggestions and sights to see in Hanoi. The hotel is located very central which is nice and my room had an amazing view of the lake. Rooms are very clean and modern but with a traditional style. Breakfast was lovely and they also offer a very cheap laundry service. Would definitely stay here again.
Guest User
Premium Double Room with lake view
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotel is centrally located, and very convenient. The facility is well maintained and nice. Most importantly, the staff here is very kind and friendly. They remember your name when I stayed 2nd time. Very impressive. Very good hotel.
Guest User
Executive City View
Stayed in Sep 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Friendly! Very helpful and so kind for everything! Highly recommend!!
Guest User
San Double or Twin
Stayed in Apr 2024
Family
10 review
4.0/5
Very Good
Posted on Jun 2, 2024
The hotel’s location is superb being near to the lake and the night weekend walking street and night market.
Guest User
San Double or Twin
Stayed in May 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Susan is very kind and help us a lot to find an apartment in the downtown.
Guest User
San Double or Twin
Stayed in Dec 2023
Couples
14 review
4.2/5
Very Good
Posted on Jan 28, 2024
There are some stains on some of the towels,which can be improved. Though, everything else was clean. The breakfast was pretty decent and the restaurant has a nice view. The staff were nice and helpful, too. Overall, it was a good experience.
Handi
San Double or Twin
Stayed in Apr 2024
Business travellers
1 review
4.7/5
Amazing
Posted on May 16, 2024
Good location , value for money , great services , great food
Paetzold
Deluxe Double Window With View
Stayed in May 2023
Family
3 review
5.0/5
Outstanding
Posted on Jun 30, 2023
We fell in love with this place and especially the staff. In the center of all the hustle and bustle The San Grand is calm and refreshing. The staff are exceptional kind and helpful. We will definitely use the San Grand as our base in Hanoi. Thank you Leo and Emma you made everything so easy ❤️
Etan
San Double or Twin
Stayed in May 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Jun 12, 2023
Centrally located to good eating places n interesting scenic places n streets offering wide variety of goods n foods. Near to the lake n night market streets. Breakfast is good too! Thanks
de Boer
San Double or Twin
Stayed in Feb 2024
Business travellers
6 review
4.0/5
Very Good
Posted on Mar 25, 2024
Location is amazing. Roof top bar is nice and the rooms are clean.
Guest User
Premium Double Room with lake view
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Fantastic hotel, great location, nice and clean good breakfast and helpful staff
Brettschneider
Stayed in Nov 2023
Solo travellers
8 review
4.5/5
Great
Posted on Dec 30, 2023
Directly next to old town. Beautiful rooftop bar with an amazing view
Vin.C
Deluxe Double Window With View
Stayed in Feb 2023
Travel with friends
19 review
5.0/5
Outstanding
Posted on Mar 18, 2023
Good right smack in The Central of old quarters. Just walking distance to the lake and there food in every corner of the hotel
tonychan04
Senior Suite with street view balcony
Stayed in Sep 2023
Travel with friends
7 review
3.0/5
Posted on Nov 25, 2023
Nice hospitable hotel with good reception. Facilities are not up to standards.
Guest User
Premium Double Room with lake view
Stayed in Nov 2022
Family
1 review
4.5/5
Great
Posted on Dec 21, 2022
Location wise this hotel is value for money as it is easy to walk to all the basics. Rooftop bar has a great view too. There is a change in breakfast menu everyday so it doesn't get repetitive. More importantly, the service staff at this hotel was one of the best we have experienced in our travels. They are always seeking to please and make us feel welcomed. Shout out to Ruby who helped us with suggestions when we had questions even late in the night. Also Mia, the head of customer service, who sought our views on the stay. Keep up the good work and I'll definitely return.