Holiday Inn Taiyuan City Center

Holiday Inn Taiyuan City Center Reviews

Holiday Inn Taiyuan City Center

No.6 Shuiximen Street, Yingze District, Taiyuan, Shanxi, ChinaView Hotel Details
Holiday Inn Taiyuan City Center
Holiday Inn Taiyuan City CenterHoliday Inn Taiyuan City CenterHoliday Inn Taiyuan City Center
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Holiday Inn Taiyuan City Center Guest Reviews

4.8/5
Excellent
3394 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3394)
Positive reviews(3349)
Reviews with photos/video(475)
Delicious breakfast(372)
Easy to get around(349)
Friendly front desk staff(263)
Close to metro(134)
Convenient for shopping(124)
Tasty restaurant(35)
Negative reviews(45)
Alwyn Kong
King Standard Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Pleasant stay with friendly staffs, good amenities and excellent locality
Response from Property: Thank you for your support and love to Holiday Inn Taiyuan city center. We are glad to know that you had a pleasant stay with us. Your recognition is the driving force for us to keep moving forward, and we will continue to work hard to provide guests with excellent service experience. We look forward to seeing you again! Holiday Inn Guest Service Team!
MARK CRIMMINS
King Standard Room
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 9, 2024
This was an amazing hotel to stay in: comfortable and luxurious. The staff were extremely kind, friendly, and helpful, from the front desk to the cleaning staff. The hotel is well placed for the City Center attractions. I found it an ideal spot, and my stay was ideal. I was sorry to leave, to be honest. Brilliant hotel and stay, service.
Response from Property: Dear guests, Thank you for choosing to stay at the Holiday Inn Taiyuan City Center and providing feedback on this stay. We are very happy to see that you have had a wonderful stay at our hotel. The hotel has a superior geographical location and convenient transportation, adjacent to Zhonglou Street and Food Street, with the subway entrance just outside. Our unremitting goal and direction is to create an outstanding hotel that guests love. The hotel's intelligent guest control system, clean and tidy living environment, and carefully prepared delicacies aim to provide maximum comfort and leisure for every guest. Thank you again for your kindness. Looking forward to meeting you again. Holiday inn Guest Service Team!
Guest User
King Standard Room
Stayed in Nov 2023
Family
3 review
4.2/5
Very Good
Posted on Jan 2, 2024
Guest services is great, good breakfast selection Don have floor heater for winter, toilet seat also not heated. Excellent location, walking distance to main shopping street. Very close to train station
Response from Property: Dear guest, thank you for staying at Holidayinn Taiyuan City Center . The hotel is located in the Liuxiang commercial district at the south gate of Taiyuan, with convenient transportation. The hotel adheres to the holiday brand concept under the InterContinental Hotels Group, providing high-quality travel experiences for travelers in the new era. The buffet breakfast in the hotel not only provides a variety of Chinese and Western dishes, but also makes Shanxi Daoxiao Noodles, mutton offal and other Shanxi specialty foods on the spot in the Ming archives to add vitality to you. Your feedback. Thank you again for your trust in us. We warmly welcome you to visit us again. Holidayinn Guest Service Team
Guest User
Queen Bed Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Nana the manager was excellent. She is professional and helpful. Highly recommend
Response from Property: Dear guest: Hello, thank you for choosing to stay at the Holidayinn Taiyuan City Center for this trip. Thank you very much for your five-star review of Taiyuan Holiday Hotel and your recognition of Nana at our hotel front desk. Our service philosophy is called "being at home at home, laughing from the heart.". Every employee is committed to bringing a pleasant stay experience to every guest. No matter where we are, we promise to provide sincere and enthusiastic hospitality with a warm, enthusiastic, and optimistic experience, and proactive personalized service to make you smile. Sincerely invite you to visit again, and all hotel staff will continue to serve you wholeheartedly. Holidayinn Guest Service Team!
Simon Kimber
Queen Bed Room
Stayed in Jun 2023
Couples
5 review
4.7/5
Amazing
Posted on Aug 2, 2023
Fantastic attentive service and very helpful assisting foreigners. Lovely room and very clean and modern. Fast wifi. Only slight negative is that the breakfast is a bit limited in international food options, but then again they rarely have international guests
Response from Property: Dear guest, hello! Thank you for choosing Holiday Inn Taiyuan Center as your hotel for your trip to Taiyuan. We are honored to receive your praise and praise for the hotel, and we also appreciate the opportunity to provide you with services. The hotel's high-quality service and comfortable indoor facilities are deeply loved by guests! Sincerely hope that you can experience the strong humanistic feelings of Taiyuan while staying at the Holiday Inn Taiyuan Center in Taiyuan! Thank you again for your review. Looking forward to meeting you again! Holiday Inn Guest Service Team!
Lu
Queen Bed Room
Stayed in Aug 2023
Solo travellers
42 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Everything is great, and the breakfast is amazing
Response from Property: Dear guest, thank you for choosing Holiday Inn Taiyuan City Center. Adhering to the international brand standards, the hotel is committed to bringing clean rooms and considerate services to guests. The plan of the day is in the morning. Every morning, the hotel's ADD Restaurant carefully prepares a buffet breakfast. In addition to traditional Chinese breakfast and exquisite western food, the shop also provides on-site production of local characteristics of mutton chop, Daoxiao Noodles, etc., helping you to save energy and start a new day of vitality. We are honored to receive your recognition and recognition. The hotel will continue to strive to create a warm and comfortable living environment for guests, meeting the needs of different guests with the highest cost-effectiveness. We look forward to your next stay. Holiday Inn Guest Service Team
MattinChina
King Standard Room
Stayed in Jan 2022
Couples
14 review
4.2/5
Very Good
Posted on Feb 21, 2022
Nice hotel. Bathroom had curtains not a door, which was a bit of a pain. Good location, clean, good environment.
Response from Property: Dear guests, thank you very much for staying at Holiday Inn Taiyuan City Center and giving sincere feedback to the hotel in your busy schedule. Thank you for your recognition and praise of the hotel's geographical location, cleanliness and environment. For the problem of bathroom, only some rooms in the hotel adopt no door design, which makes you confused. We apologize and sincerely look forward to your coming again to experience different room designs. I wish you a smooth work! Holiday inn guest service team!
Lajiagulatuo
Queen Bed Room
Stayed in Dec 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The hotel is conveniently located next to the subway entrance. The rooms are spacious and bright. Nana, the assistant lobby manager, is attentive and enthusiastic. The engineering department is also helpful. Very satisfied.
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Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Taiyuan Wuzhou and giving us a good review. We are very glad that you favor and choose the hotel. The hotel is right in front of the subway station, which is convenient for travel. The surrounding Bell Tower Street and Food Street are must-visit online celebrity attractions in Taiyuan. Here you can experience the purest Shanxi culture and food. Your recognition is an affirmation of our work. We will continue to provide you and all guests with a better environment and efficient service. We look forward to your next stay! I wish you a happy life. Holiday Inn Guest Service Team!
Haogemaailvxing
Twin Premium Room
Stayed in Nov 2024
Family
19 review
5.0/5
Outstanding
Posted on Dec 30, 2024
I am really satisfied with the hotel's service. I received a call from the hotel the day before I checked in to see if there were any special requirements for the room. There is a ground parking space at the hotel entrance. The hotel lobby is very clean and tidy. The attitudes of the ladies at the front desk are very good, especially Xinyi, who is very enthusiastic and recommended us the surrounding food stores. The location of the hotel is very convenient. It is very close to the pedestrian street and Yingze Park at night. The subway entrance is right after getting off the hotel. The room is in the style that children like. The service is particularly good. The breakfast is rich and clean. I am very satisfied overall.
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6/8
Response from Property: 尊敬的賓客,感謝您下榻太原五洲假日酒店。酒店坐落於太原大南門柳巷商圈,交通出行便捷。酒店秉承洲際酒店集團旗下假日品牌理念,為新時代的旅行者們帶來優質出行體驗。酒店將不斷提高服務質量,帶給您更多驚喜體驗。期待您的再次蒞臨!祝您生活愉快,工作順利!假日酒店賓客服務團隊!
Guest User
Hollywood Twin Premium Room
Stayed in Nov 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Dec 23, 2024
This is my first time staying at this brand of hotel, and I was immediately attracted. The room facilities are full of details, for example, there are sliding partitions and soft partitions in the dry area of ​​the bathroom, which can protect the privacy of the roommates when taking a shower and changing clothes. Xinyi's service is very thoughtful. She communicated the room requirements in advance, reminded me to wear more clothes, and prepared fruits. It was very touching!
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Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
King Standard Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The service is very good, the hygiene details are good, the local dishes on the second floor are well cooked, the portions are large, and the taste is good. The robot delivery saves the trouble of going downstairs, which is very convenient. The service is very good, and the front desk lady is very nice
Original TextTranslated by Google
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!
Guest User
King Standard Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room is very clean, well designed, and conveniently located. There is a subway station and convenience store downstairs, a supermarket opposite, and it is very close to Bell Tower Street, Liuxiang, and Food Street. The service is very enthusiastic and the front desk is very efficient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Holiday Inn Taiyuan Wuzhou and sharing your stay experience with us. The hotel always adheres to the brand standards of InterContinental Hotels Group's international hotels, providing guests with clean and tidy rooms and comfortable and thoughtful services, creating a convenient and comfortable environment for your travel. We sincerely look forward to your visit again and enjoy the holiday. Holiday Inn Guest Service Team!
Northover
King Standard Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is clean and comfortable, with all the facilities and equipment you need. The room is very warm. People who are afraid of cold can choose a sunny room. The sun shines in and it is very comfortable. The service staff are warm and polite. The lady cleaned the room and put two extra bottles of water. The girl at the concierge is smart and cute. I saw her several times when I went in and out.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您為此次出行選擇入住太原五洲假日酒店。非常感謝您對太原假日酒店的五星好評以及對我們酒店服務的認可。我們的服務理念就叫做“ 賓至如歸,笑由心生”。每一位員工都致力於為每一位賓客帶來愉悦的入住體驗。 無論我們身在何處,我們都承諾以温暖、熱情和樂觀向上的體驗提供真誠熱情的款待,積極主動的個性服務,讓您一展笑容。誠摯邀請您的再次光臨,酒店全體員工將繼續竭誠為您服務。假日酒店賓客服務團隊!
Guest User
King Standard Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel facilities and equipment are well maintained, the rooms are large and clean. The lobby sells local specialties. I bought two bottles of vinegar directly, and the price is fair and guaranteed.
Original TextTranslated by Google
6/7
Response from Property: 親愛的客户,非常感激您抽出寶貴的時間為我們的酒店留下了積極的評價。我們將繼續努力提升各項服務和設施,為您提供更加舒適和愉快的住宿體驗。感謝您的支持和信任
Xiaomaoxiaoxiao0420
Twin Premium Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 18, 2024
I was really touched. Before I left, Manager Xinyi had already contacted me to ask about my arrival time and whether I had any needs. I remembered that there was no dinner on the plane. It happened that the room package had one dinner, but the restaurant closed at 9 o'clock. Our plane didn't land until after 7 o'clock. I was afraid that I would be too late, so I told Manager Xinyi that I hoped to catch up with dinner when I arrived at the store. As a result, Manager Xinyi's arrangement greatly exceeded my expectations. We arrived at 20:47 and had a steaming hot and delicious dinner. I am really very grateful to Manager Xinyi and the service staff on duty in the kitchen and restaurant at 9 o'clock on December 16. You have worked hard! ! Thank you very much🙏🏻
Original TextTranslated by Google
Response from Property: 尊敬的客官,您好!感謝對太原五洲假日酒店的支持和厚愛。很高興得知您與我們度過了一個愉快的住宿體驗。您的認可是我們不斷前進的動力,我們將繼續努力,盡善盡美為賓客提供優悦的服務體驗。酒店全體同事一起為所有客人呈現着真正的洲際待客之道,為每一位賓客創造賓至如歸的入住體驗,傳遞真正的待客之道一直是我們不斷追求的服務宗旨和理念,我們期待與您再次相見!假日酒店賓客服務團隊!