No.6 Shuiximen Street, Yingze District, Taiyuan, Shanxi, ChinaView Hotel Details
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Holiday Inn Taiyuan City Center Guest Reviews
4.8/5
Excellent
3207 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3207)
Positive reviews(3161)
Reviews with photos/video(414)
Delicious breakfast(375)
Easy to get around(331)
Friendly front desk staff(259)
Close to metro(125)
Convenient for shopping(117)
Tasty restaurant(33)
Negative reviews(46)
MARK CRIMMINS
King Standard Room
Stayed in feb. 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on 9. feb. 2024
This was an amazing hotel to stay in: comfortable and luxurious. The staff were extremely kind, friendly, and helpful, from the front desk to the cleaning staff. The hotel is well placed for the City Center attractions. I found it an ideal spot, and my stay was ideal. I was sorry to leave, to be honest. Brilliant hotel and stay, service.
Response from Property: Dear guests, Thank you for choosing to stay at the Holiday Inn Taiyuan City Center and providing feedback on this stay. We are very happy to see that you have had a wonderful stay at our hotel. The hotel has a superior geographical location and convenient transportation, adjacent to Zhonglou Street and Food Street, with the subway entrance just outside. Our unremitting goal and direction is to create an outstanding hotel that guests love. The hotel's intelligent guest control system, clean and tidy living environment, and carefully prepared delicacies aim to provide maximum comfort and leisure for every guest. Thank you again for your kindness. Looking forward to meeting you again. Holiday inn Guest Service Team!
Guest User
King Standard Room
Stayed in dec. 2023
Family
3 review
4.2/5
Very Good
Posted on 3. jan. 2024
Guest services is great, good breakfast selection
Don have floor heater for winter, toilet seat also not heated.
Excellent location, walking distance to main shopping street. Very close to train station
Response from Property: Dear guest, thank you for staying at Holidayinn Taiyuan City Center . The hotel is located in the Liuxiang commercial district at the south gate of Taiyuan, with convenient transportation. The hotel adheres to the holiday brand concept under the InterContinental Hotels Group, providing high-quality travel experiences for travelers in the new era. The buffet breakfast in the hotel not only provides a variety of Chinese and Western dishes, but also makes Shanxi Daoxiao Noodles, mutton offal and other Shanxi specialty foods on the spot in the Ming archives to add vitality to you. Your feedback. Thank you again for your trust in us. We warmly welcome you to visit us again. Holidayinn Guest Service Team
Guest User
Queen Bed Room
Stayed in dec. 2023
Family
1 review
5.0/5
Outstanding
Posted on 30. dec. 2023
Nana the manager was excellent. She is professional and helpful. Highly recommend
Response from Property: Dear guest: Hello, thank you for choosing to stay at the Holidayinn Taiyuan City Center for this trip. Thank you very much for your five-star review of Taiyuan Holiday Hotel and your recognition of Nana at our hotel front desk. Our service philosophy is called "being at home at home, laughing from the heart.". Every employee is committed to bringing a pleasant stay experience to every guest. No matter where we are, we promise to provide sincere and enthusiastic hospitality with a warm, enthusiastic, and optimistic experience, and proactive personalized service to make you smile. Sincerely invite you to visit again, and all hotel staff will continue to serve you wholeheartedly. Holidayinn Guest Service Team!
Simon Kimber
Queen Bed Room
Stayed in jul. 2023
Couples
6 review
4.7/5
Amazing
Posted on 2. aug. 2023
Fantastic attentive service and very helpful assisting foreigners. Lovely room and very clean and modern. Fast wifi. Only slight negative is that the breakfast is a bit limited in international food options, but then again they rarely have international guests
Response from Property: Dear guest, hello! Thank you for choosing Holiday Inn Taiyuan Center as your hotel for your trip to Taiyuan. We are honored to receive your praise and praise for the hotel, and we also appreciate the opportunity to provide you with services. The hotel's high-quality service and comfortable indoor facilities are deeply loved by guests! Sincerely hope that you can experience the strong humanistic feelings of Taiyuan while staying at the Holiday Inn Taiyuan Center in Taiyuan! Thank you again for your review. Looking forward to meeting you again! Holiday Inn Guest Service Team!
Lu
Queen Bed Room
Stayed in sep. 2023
Solo travellers
42 review
5.0/5
Outstanding
Posted on 7. sep. 2023
Everything is great, and the breakfast is amazing
Response from Property: Dear guest, thank you for choosing Holiday Inn Taiyuan City Center. Adhering to the international brand standards, the hotel is committed to bringing clean rooms and considerate services to guests. The plan of the day is in the morning. Every morning, the hotel's ADD Restaurant carefully prepares a buffet breakfast. In addition to traditional Chinese breakfast and exquisite western food, the shop also provides on-site production of local characteristics of mutton chop, Daoxiao Noodles, etc., helping you to save energy and start a new day of vitality. We are honored to receive your recognition and recognition. The hotel will continue to strive to create a warm and comfortable living environment for guests, meeting the needs of different guests with the highest cost-effectiveness. We look forward to your next stay. Holiday Inn Guest Service Team
MattinChina
King Standard Room
Stayed in feb. 2022
Couples
14 review
4.2/5
Very Good
Posted on 21. feb. 2022
Nice hotel. Bathroom had curtains not a door, which was a bit of a pain. Good location, clean, good environment.
Response from Property: Dear guests, thank you very much for staying at Holiday Inn Taiyuan City Center and giving sincere feedback to the hotel in your busy schedule. Thank you for your recognition and praise of the hotel's geographical location, cleanliness and environment. For the problem of bathroom, only some rooms in the hotel adopt no door design, which makes you confused. We apologize and sincerely look forward to your coming again to experience different room designs. I wish you a smooth work! Holiday inn guest service team!
Guest User
King Standard Room
Stayed in dec. 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on 3. dec. 2024
The hotel is in a prime location, within walking distance of Food Street and Bell Tower Street. The decoration is modern, and the lights, curtains, and TV can all be controlled by "Xiaodu", which is very convenient. The hygiene is also good, and the breakfast is rich in variety. The waiter Nana is very good. When she arrived at the hotel, she took the initiative to add me on WeChat. Since I was traveling alone this time, she answered many of my questions👍I look forward to staying here again with my family next time~ By the way, this is my first time in Shanxi, and I feel that the people of the Central Plains are warm and friendly. For a pure southerner, all the noodles here are very good😍
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Response from Property: We are very glad that you had a pleasant stay in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!
Anonymous User
Twin Premium Room
Stayed in nov. 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on 23. nov. 2024
The hotel is conveniently located, with many restaurants nearby. It is very close to Liuxiang Museum and the subway station is downstairs. The hotel service is also very good, especially the lobby assistant manager Nana, who is considerate and enthusiastic and responsive. I will choose this hotel again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住太原五洲假日酒店,非常感激您抽出寶貴的時間為我們的酒店留下了積極的評價。我們將繼續努力提升各項服務和設施,為您提供更加舒適和愉快的住宿體驗。感謝您的支持和信任!您的肯定激勵我們為您及其他賓客提供更加優質的入住體驗。再次感謝您對我們的信賴,我們熱誠歡迎您再次惠顧。假日酒店賓客服務團隊!
Guest User
Twin Premium Room
Stayed in nov. 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 19. nov. 2024
The hotel is in a great location, close to Liuxiang, convenient for dining and very quiet. The breakfast is good. Metro Line 2 is downstairs, but all major attractions, airports, and high-speed rail stations are not connected to the subway. It is convenient to take a taxi. The hotel staff are very enthusiastic, especially Nana. We called her before we even arrived in Taiyuan to ask if there was anything we needed. We originally planned to stay for only two days, but because of the delicious food, we stayed for two more days. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻太原五洲假日酒店。酒店坐落於太原大南門柳巷商圈,交通出行便捷。酒店秉承洲際酒店集團旗下假日品牌理念,為新時代的旅行者們帶來優質出行體驗。酒店將不斷提高服務質量,帶給您更多驚喜體驗。期待您的再次蒞臨!祝您生活愉快,工作順利!假日酒店賓客服務團隊!
Guest User
King Premium Room
Stayed in nov. 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on 17. nov. 2024
The location is excellent, very close to Food Street, Bell Tower Street, Yingze Park, and there are shopping malls and food nearby. Convenient transportation, subway and taxi are easy to take. The hotel environment is first-class, clean, sanitary and bright. The stay is very good. Breakfast, lunch and dinner are also great.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing Holiday Inn Taiyuan Wuzhou! Thank you very much for your five-star praise for Holiday Inn Taiyuan. We have a convenient and superior geographical location and a comfortable and intelligent accommodation environment. We are a great choice for your business trip and leisure travel! Your recognition of our hotel is the best compliment to us. We sincerely look forward to your stay again and spend a wonderful time with us! Holiday Inn Guest Service Team
Larry liu@
King Standard Room
Stayed in nov. 2024
Solo travellers
47 review
5.0/5
Outstanding
Posted on 16. nov. 2024
Facilities: Xiaodu is very smart in the room, and the curtains are all intelligently controlled, which is very convenient. In addition, the hotel also provides a variety of pillows for guests to choose from.
Hygiene: Clean and tidy
Environment: The deluxe king-size bed room is 40 square meters, and the layout of the art area with curtains makes the whole room look bigger.
Service: All the staff of the hotel are very enthusiastic. A GSM Xinyi contacted me in advance the day before I checked in to ask about my needs, which was very considerate.
Original TextTranslated by Google
Response from Property: 尊敬的客官,您好!感謝對太原五洲假日酒店的支持和厚愛。很高興得知您與我們度過了一個愉快的住宿體驗。您的認可是我們不斷前進的動力,我們將繼續努力,盡善盡美為賓客提供優悦的服務體驗。酒店全體同事一起為所有客人呈現着真正的洲際待客之道,為每一位賓客創造賓至如歸的入住體驗,傳遞真正的待客之道一直是我們不斷追求的服務宗旨和理念,我們期待與您再次相見!假日酒店賓客服務團隊!
Guest User
Twin Premium Room
Stayed in nov. 2024
Family
11 review
5.0/5
Outstanding
Posted on 10. nov. 2024
The hotel is nice, the environment is quiet, the location is convenient, the breakfast is rich, and it is the first choice for parents and children. This is the second time I stay here, and I will come again next time. Nana, the assistant manager of the lobby, provides very thoughtful service.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您為此次出行選擇入住太原五洲假日酒店。非常感謝您對太原假日酒店的五星好評。我們的服務理念就叫做“ 賓至如歸,笑由心生”。每一位員工都致力於為每一位賓客帶來愉悦的入住體驗。 無論我們身在何處,我們都承諾以温暖、熱情和樂觀向上的體驗提供真誠熱情的款待,積極主動的個性服務,讓您一展笑容。誠摯邀請您的再次光臨,酒店全體員工將繼續竭誠為您服務。假日酒店賓客服務團隊!
oysterx
Twin Premium Room
Stayed in nov. 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on 10. nov. 2024
Xinyi was very enthusiastic and recommended a lot of delicious food. The location is quiet and the room is clean. I will stay here again next time.
The little beast theme gift package: very cute, with a tent, and all the things for children are complete
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Taiyuan Wuzhou Holiday Inn and giving it a full score. We always believe that good reputation must be spread by guests after personal experience. The superior geographical location, comfortable and clean environment, rich and delicious buffet breakfast and thoughtful and considerate service are all our promises to our distinguished guests. Making you comfortable during your stay is also the direction of our unremitting efforts. Your good comments have given us a strong motivation, and I believe that your future journey will also be full of surprises! Looking forward to your visit again! I wish you a happy life and smooth work! Holiday Inn Guest Service Team!
Youzoudetun
Twin Premium City View Room
Stayed in nov. 2024
Other
46 review
5.0/5
Outstanding
Posted on 10. nov. 2024
This is my second time staying at Wuzhou Holiday Hotel. It feels like home. The room is still as clean and tidy as before. The front desk is still as smiling and thoughtful. The intersection is the subway station, and it takes only ten minutes to walk to Zhonglou Street, which is convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Taiyuan Wuzhou Holiday Inn and giving it a full score. We always believe that good reputation must be spread by guests after personal experience. The superior geographical location, comfortable and clean environment, rich and delicious buffet breakfast and thoughtful and considerate service are all our promises to our distinguished guests. Making you comfortable during your stay is also the direction of our unremitting efforts. Your good comments have given us a strong motivation, and I believe that your future journey will also be full of surprises! Looking forward to your visit again! I wish you a happy life and smooth work! Holiday Inn Guest Service Team!
Guest User
Twin Premium City View Room
Stayed in okt. 2024
Family
21 review
5.0/5
Outstanding
Posted on 20. okt. 2024
The service was very good. Zhang Xinyi at the front desk contacted us two days in advance and learned that there were elderly people staying. She also helped to reserve a room near the elevator. She was very thoughtful. When we met her in person, she also gave us welcome fruits, which were very fresh and lovely. The hotel is very clean. There are four elevators and a sightseeing elevator, so you don't have to wait for a long time. It is convenient to travel in the city center. There is a subway station downstairs, and Liuxiang and Yingze Park are nearby. I especially want to praise the breakfast, which is very rich and well-made. Walking past other hotels, it seems that none of them are as good as this one. You must choose a brand hotel when traveling. I will recommend it to my friends.
Original TextTranslated by Google
6/11
Response from Property: Dear guest, Hello, thank you for choosing to stay at Holiday Inn Taiyuan Wuzhou for this trip. Thank you very much for your five-star praise for Holiday Inn Taiyuan and your recognition of our hotel services. Our service philosophy is called "make guests feel at home and smile from the heart". Every employee is committed to bringing a pleasant stay experience to every guest. No matter where we are, we promise to provide sincere and enthusiastic hospitality with a warm, enthusiastic and optimistic experience, and proactive and personalized service to make you smile. Sincerely invite you to come again, and all the hotel staff will continue to serve you wholeheartedly. Holiday Inn Guest Service Team!