Phoenix Palace Hotel Hanoi & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Phoenix Palace Hotel Hanoi & Spa
Renovated in 2025
27 P. Phủ Doãn, Old Quarter, Quan Hoan Kiem, Hanoi, Vietnam
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Highlights
Newly renovated
Ideal location
Delicious breakfast
Airport pick-up availableAmenities
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Café
Priority airport drop-off
Taxi booking service
Car Rental
Currency Exchange
All Amenities
Property Description
English：With a stay at Hanoi Phoenix Palace Hotel & Spa (Old Quarter), you'll be within a 5-minute walk of Hang Da Market and Vietnamese National Tuong Theatre. This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9h30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
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7.2/10
Very nice service and friendly. Good location Be coz it is near convinience and famous place.
All 35 Reviews
Surroundings
Airport: Noi Bai International Airport
(25.9 km)
Train: Hanoi Railway Station
(1.2 km)
Landmarks: St. Joseph Cathedral
(140m)
Landmarks: Thap Rua Tower
(240m)
Landmarks: Lotus Water Puppet Theater
(350m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Family Room With Big Window
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
4
Triple Room With Balcony
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
8
Family Suite Room With Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
8
Connecting Room With City View
1 King bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Quadruple Room With City View
1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
19
Deluxe Double Room With Window
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Suite Junior Room With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Check Availability
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Guest Reviews
7.2/10
35 reviews
Verified Reviews- Cleanliness7
- Amenities6.9
- Location7.8
- Service7.3
Average for similar properties in Hanoi
AI Summary
Located in a prime central area, the accommodation provides easy access to attractions, shops, and dining. Guests appreciate the diverse and satisfying breakfast options.
Kulraver
October 11, 2023
Very nice service and friendly. Good location Be coz it is near convinience and famous place.
Guest User
February 13, 2024
Everything is old and smelly...... the workers were kind but sold us everything more expensive than other places. I can't recommend this hotel. even though the breakfast was good.
Guest User
April 26, 2025
This 0.5 points is for Ctrip. Because Ctrip's price is 460 per night, all the small hotels in the ancient city are relatively expensive, and the pictures shown are also okay, I thought it was a pretty good hotel and booked it. But when I arrived, I saw that there was a garbage station outside the hotel, and there was a foul smell when I opened the window. The room was very musty and the facilities were very old.
The most shameful thing is that Ctrip priced this room at 460, and the hotel front desk only priced the same room at 350. Later, I checked agoda and found that the same room was 310. If it was over 300, then this hotel would be okay to give it three stars. However, Ctrip's price is too high, and for users who only use Ctrip all year round, it's really disgusting like eating a fly.
In summary, the hotel is conveniently located, but the facilities are old, and the overall level is that of a hotel in an apartment building. If it is a relatively low price, it can be considered.
Original TextTranslation provided by Google
Po Hung
March 26, 2025
Phoenix Palace Hotel Hanoi: Accommodation Myths Under Faded Gold Leaf
Phoenix Palace Hotel Hanoi, which calls itself a "five-star hotel in Hanoi's Old Quarter", has a retro elevator door frame inlaid with gold foil and a crystal chandelier in the lobby, which perfectly replicates the illusion of the French colonial period. However, the moment I pushed open the door of Room 609, the musty smell and the peeling imitation gold paint in the corners made this time-travel journey quickly fall into the black humor of absurd realism.
To be honest: the experience was not good, from the shaking elevator to the dampness and mold in the room, everything made me glad that I only booked a two-day room.
Conclusion
As I dragged my luggage through the hotel's glass door, I caught a glimpse of the yellowed certificate on the wall that read "Hanoi Best Nostalgia Experience Award 2016". Perhaps this hotel is a large-scale performance art, deconstructing colonial history with absurdity and mocking the vanity of the modern hotel industry with magical realism. It’s just that when you pay $1,000 a night for a room, you’re not expecting a Kafkaesque tragicomedy of a stay—unless your definition of “culture shock” includes sharing a bath towel with a gecko.
Original TextTranslation provided by Google
Xineryu
February 14, 2025
The hotel is not far from Hanoi's famous attraction, Hanoi Cathedral, and is only a few minutes' walk away. Hanoi's Old Town is crisscrossed with alleys. Opposite the hotel is a large local hospital with a large flow of people and many foreigners. The breakfast is also good and the hygiene is no problem.
Original TextTranslation provided by Google
Pavel_Z
September 30, 2024
Budget hotel in Hanoi's tourist cluster. Quite worn rooms, but has everything you need, clean, window overlooks the stairs.
Excellent breakfast and location.
Original TextTranslation provided by Google
SEUNGJU
March 22, 2025
The hotel has a good location, the breakfast is good, and the staff is friendly.
Original TextTranslation provided by Google
Guest User
April 30, 2025
Good service attitude, the little brother is handsome
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Café
Priority airport drop-off
Additional charge
Taxi booking service
Car Rental
Currency Exchange
Wake-Up Call
Wi-Fi in Public Areas
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Valet Parking
Transportation
Taxi booking service
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Business Services
Postal Service
Audio Visual Equipment
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Food & Drink
Café
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Water Purifier
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Asian
StyleA la carte, Boxed/packaged food
Opening hours[Mon - Sun] 07:00-09:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2018
- Renovated: 2025
- Number of Rooms: 35
English：With a stay at Hanoi Phoenix Palace Hotel & Spa (Old Quarter), you'll be within a 5-minute walk of Hang Da Market and Vietnamese National Tuong Theatre. This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9h30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.