Heidelberg Heidelberg-Kirchheim Hotels

It’s alright in terms of cleanliness. Great staff. The lifts were broken.

The reception brother and lady are very warm, the service is very good, the parking is convenient, and it is a ten-minute drive to Heidelberg.

Was supposed to be a non smoking room but the smoke stench in the bathroom is off putting. Also already pre paid through Trip but for some reason unknown, was charged a second time pending hotel receiving from Trip.

Luggage storage before check-in worked great and very courteous gentleman at the reception area. Telephone availability previously generated band, very ugly. Check-in itself was unfortunately rather sobering due to the change in staff. Also, immediately after check-in, a pushy bartender who wanted to mix cocktails for me. Unfortunately, that didn't go away when I went out to smoke and had to go through the ”lobby”. Hotel room unfortunately the stockiest of all, despite the most expensive costs on my trip. Huge TV, nice bed, great duvet, air conditioning, design equipment... but unfortunately completely impractical, so that there was not only space to unpack my suitcase and cosmetics in the bathroom. No, unfortunately the desk was so close to the bed that there were bruises when walking around. Big plus seen too late though. Kettle with instant coffee, milk and sugar/tea was available in the room.

Breakfast: Amazing food, view from breakfast was the highlight Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”. Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.

The room was clean and tidy, large enough, with balcony and kitchenette. The service staff was very friendly, let us check in early and guided us to the place for free parking. A little far from the attraction, self-driving is the most suitable!

Pros: good location, right next to the train station, relatively clean, good breakfast Cons: expensive, no bottled water, had to run out to buy water in the middle of the night

The location is superb - Heidelberg Central station is practically next door (3 mins on foot). The hotel is very new and has an open plan in the lobby and breakfast area - appeals to the young travellers. True to the German style, the craftsmanship and design in the room are well thought-through. Everything you need for a long or short stay is there in the room. We don't need daily cleaning services, so that's fine with us, much better that way to save water and detergents. Breakfast is good, too with a nice wide spread of choices of juices, hot drinks, continental bread, cold cuts. We had 2 encounters (couldn't figure out how to use the cooker and hair-dryer) with the staff and they are really efficient and helpful.

The hotel is new and well furnished with clean room. The location is good with supermarket, lots of restaurants nearby. Unfortunately, there is not enough parking places.

The hotel is right outside the train station. The room is average, but it has everything you need. It is simple, comfortable and new. You can check in via the self-service machine, which is more than expected. It is cost-effective and has a good location. You can walk to the attractions.