Midnight Grape Hotel

Midnight Grape Hotel Reviews

Midnight Grape Hotel

In Chunmuyuan Town, 100 meters west of Chunmuyuan Avenue, Yuancheng District, Heyuan, Guangdong, ChinaView Hotel Details
Midnight Grape Hotel
Midnight Grape HotelMidnight Grape HotelMidnight Grape Hotel
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Guest Reviews of Midnight Grape Hotel

9.5/10
Outstanding
1999 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.4
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All reviews(1999)
Positive reviews(1987)
Reviews with photos/video(1563)
Perfect for kids(608)
Relaxing hot springs(193)
Has facilities for children(143)
Family activities available(95)
Has an infinity pool(40)
Clean pool(40)
Close to amusement park(13)
Negative reviews(11)
Guest User
Multi-level Suite (With view)
Stayed in Nov 2023
Family
1 review
9.5/10
Amazing
Posted on Dec 24, 2023
We had a great time at this resort. Due to non-traveling season, no that many people visited, such that we had all the park, spa and many facilities to ourselves. Our personal assistant Naomi was excellent. She responded to my Wechat message almost instantly and solved all the small questions we had. Highly recommend this place if you have kids of 1 to 12 years old!
Response from Property: 尊敬的客人，感謝您下榻河源春沐源藍葡萄酒店，並分享您的入住感受，很遺憾此次沒能得到您的五分好評，我們會繼續努力，爭取早日得到您的全五分好評。您的肯定是我們最大的鼓勵，也是我們一直以來的努力方向。再次感謝您的蒞臨，期待與您下次再見！
Guest User
Stayed in Apr 2024
Family
17 review
10/10
Outstanding
Posted on May 5, 2024
The room is nice, the building is exquisite, the environment is beautiful, and it feels like a fairyland. There are also rare hot springs, the water is shining, and the cruise ships are shuttling, which is beautiful. My family has made an appointment to come and play next time.
Original TextTranslated by Google
6/13
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience. We are very happy to receive your recognition of the town's facilities and the service of housekeeper Xiaoou. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Family Friendly Deluxe Duplex Suite - 2-Room
Stayed in Mar 2024
Business traveller
2 review
10/10
Outstanding
Posted on Apr 8, 2024
The room is very nice, simple, stylish and elegant. The environment is very good. The air in the early morning is full of negative oxygen ions, and the chirping of insects and birds around makes the whole body and mind completely relaxed. It is a good place for vacation.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience. We are very happy to receive your recognition of the town's facilities and the service of housekeeper Xiao Deng. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Duplex Suite - Courtyard-View
Stayed in Mar 2024
Family
2 review
9.5/10
Amazing
Posted on Apr 14, 2024
The overall experience is good. I will visit again when my baby is older. The children's play facilities are very good. There will be fireworks and bonfire performances on festival nights. It is recommended to install screens in the room, otherwise the window cannot be opened for ventilation and there will be mosquitoes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience with us! However, through your feedback, we learned that your experience did not meet your expectations, and we are deeply sorry for this! Meticulous service is also the direction we have always been working towards. Thank you for your valuable suggestions, we have taken them seriously, and look forward to seeing you next time!
Shuixiyue
Family Friendly Deluxe Duplex Suite - 2-Room
Stayed in Feb 2024
Family
8 review
10/10
Outstanding
Posted on Apr 1, 2024
The kids had a lot of fun! The service was good The front desk lady Xiao Mei was very patient and professional👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience. We are very happy to receive your recognition of the town's facilities and the housekeeper Xiaomei's service. Your affirmation is our greatest encouragement and the direction we have always worked hard. Thank you again for your visit and look forward to seeing you next time!
Guest User
Family Friendly Deluxe Duplex Suite - 2-Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 18, 2024
The room is great, the service is very thoughtful, it is a paradise for children, I don't want to leave
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience. We are very happy to receive your recognition of the town's facilities and the housekeeper's service. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Standard Duplex Suite - 2-Room, with View
Stayed in Feb 2024
Family
18 review
10/10
Outstanding
Posted on Mar 17, 2024
This is the second time I stayed at the Blue Grape Apartment in Chunmuyuan Town because I brought my elderly family here for vacation. The environment here is beautiful, the facilities are complete, there are mountains and water, the air is fresh, and it is especially suitable for a family vacation. You can soak in hot springs, there are park recreational facilities, and there are all kinds of dining options. It's a very good place and worth a visit.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Apartment and sharing your experience. We are glad to receive your recognition of the hotel. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Family Friendly Deluxe Duplex Suite - 2-Room
Stayed in Feb 2024
Family
3 review
10/10
Outstanding
Posted on Apr 1, 2024
The butler service is very good. I feel relaxed when I stay here for a day.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Apartment and sharing your experience. We are glad to receive your recognition of the hotel. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Elegant Duplex Room - 2-Room
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 20, 2024
Valley Chinese New Year: I went there during the Chinese New Year. The atmosphere was great! Service: The hotel staff had a great attitude and made us feel at home! Some fruit was given as a gift when I checked out. I was very satisfied
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience. We are very happy to receive your recognition of the town's facilities and the service of housekeeper Xiaofang. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Elegant Duplex Room - 3-Room
Stayed in Jan 2024
Family
7 review
10/10
Outstanding
Posted on Apr 4, 2024
Dragon Bone Park Package: The kids had a lot of fun, and there was a water-treading area, so they got all their clothes wet. Recreation Center: There was a wave pool for kids, and tabletop play facilities. 6 Big 3 Small Palm Tree Hot Springs: The hot springs were very comfortable, and there were fireworks shows at night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Apartment and sharing your experience. We are glad to receive your recognition of the hotel. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Elegant Duplex Room - 3-Room
Stayed in Jan 2024
Family
3 review
10/10
Outstanding
Posted on Mar 3, 2024
During holidays, the price is doubled, but everything else is OK. The duplex structure is very popular with children... The keel park inside is a place where children can play for a long time and are reluctant to leave. Kayaking is also very popular with children. The electronic music festival and bonfire party at night are all in a good atmosphere. The hot springs are OK, but there are too few pools and too many people.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Apartment and sharing your experience. We are glad to receive your recognition of the hotel. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Standard Duplex Suite - 3-Room, with View
Stayed in Jan 2024
Family
2 review
7.5/10
Posted on Feb 13, 2024
Too few trash cans. One room has no charging port. The curtains in the living room are broken and no one came to fix them. The room is too far from the restaurant.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience with us! However, through your feedback, we learned that your experience did not meet your expectations, and we are deeply sorry for this! We have immediately reported the problems you mentioned, such as the lack of trash cans, the lack of charging ports in the room, and the broken curtains, to the relevant person in charge, and the relevant departments will conduct targeted training and rectification. Meticulous service is also the direction we have been working towards. Thank you for your valuable suggestions, we have taken them seriously, and look forward to seeing you next time!
Guest User
Multi-level Suite (With view)
Stayed in Jan 2024
Family
2 review
10/10
Outstanding
Posted on Feb 6, 2024
I stayed in the town for 3 days and 2 nights. It was so comfortable. The butler Xiaomei provided great service. The staff in the town would greet me when they met me. The service was superb! There are several hotels in the town. You can choose which one to stay in according to the number of people and personal preferences. We stayed in the Blue Grape Hotel. You can enter the park directly after booking the hotel. No reservation is required. This hotel is mainly for families and children. We booked a duplex with three bedrooms, which can accommodate six adults and three children. The hotel environment is good and suitable for family travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Hotel and sharing your experience. We are very happy to receive your recognition of the town's facilities and the housekeeper Xiaomei's service. Your affirmation is our greatest encouragement and the direction we have always worked hard. Thank you again for your visit and look forward to seeing you next time!
Guest User
Family Friendly Suite - 2-Room
Stayed in Jan 2024
Family
6 review
10/10
Outstanding
Posted on Feb 4, 2024
The hotel rooms are clean, the service is very good, and there is a parking lot on site. It is very suitable for a family of all ages. The children had a lot of fun here. It is better to come in summer, where you can play in the water. The town has a beautiful environment. There is a bonfire party and fireworks at night. Shout out your enthusiasm. It is worth coming.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Apartment and sharing your experience. We are glad to receive your recognition of the hotel. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!
Guest User
Family Friendly Deluxe Duplex Suite - 2-Room
Stayed in Dec 2023
Family
10 review
10/10
Outstanding
Posted on Jan 23, 2024
Facilities: The hardware facilities are first-class Hygiene: Very clean, well done Environment: Very comfortable, first-class natural environment Service: Very thoughtful!! If the family wants to have a relaxing weekend, this is a very good choice
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Heyuan Chunmuyuan Blue Grape Apartment and sharing your experience. We are glad to receive your recognition of the hotel. Your affirmation is our greatest encouragement and the direction of our efforts. Thank you again for your visit and look forward to seeing you next time!