Heathrow Airport, Terminal 4 1 Swindon Road, London, Hillingdon, TW6 3FJ, United KingdomView Hotel Details
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Guest Reviews of Holiday Inn Express London Heathrow T4
8.9/10
Very Good
1616 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service8.9
Cleanliness8.9
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All reviews(1616)
Positive reviews(1573)
Reviews with photos/video(342)
Delicious breakfast(272)
Easy to get around(224)
Close to airport(220)
Perfect for business trips(51)
Good sound insulation(43)
Offers pick-up/drop-offs(16)
Tasty restaurant(13)
Delicious buffet(11)
Negative reviews(43)
CY
Standard Double Room
Stayed in Apr 2025
Solo travellers
1 review
9.0/10
Great
Posted on May 24, 2025
I enjoyed the stay at this hotel especially after 14-hour flight. My arrival time was 10 something at night and the check in process was prompt. The breakfast was good, food variety was good. One important thing is that the concierge staff in the morning shift was helpful. He helped to deal with my late check out request after checking my membership no. Thank you the people I met in this hotel.
Guest User
Standard Double Room
Stayed in Apr 2025
Booked for others
2 review
10.0/10
Outstanding
Posted on May 19, 2025
Booked for my parents who would be exhausted after their 10.5-hour flight. I was approached via WhatsApp by their front desk and it turned out that my special request was kindly honoured. Parents were satisfied with the location (although they landed at T3 and took quite a while through the immigration) and the room and amenities were beyond expectation. Would definitely book again when necessary. Would be nice to have fried eggs for breakfast though.
BER KIAN
Standard Room
Stayed in Apr 2025
Family
3 review
10.0/10
Outstanding
Posted on May 11, 2025
Good and Near. Hotel also very clean and breakfast is nice. The hotel staff also very friendly.
YYLow
Standard Room
Stayed in Feb 2025
Travel with friends
5 review
9.0/10
Great
Posted on Mar 31, 2025
Location was excellent, a short walk from T4 terminal to hotel. Good for those pax who need to fly off the next day. Buffet breakfast was excellent with fresh whole fruits, bakeries and nice hot food.
We had a welcome drink at the lounge and service was great!! Thank you Michelle the bar tender.
Guest User
Standard Double Room
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 23, 2025
nice stay experience
clean and comfortable
breakfast is also nice
Guest User
Standard Double Room
Stayed in Feb 2025
Couples
1 review
8.0/10
Very Good
Posted on Mar 26, 2025
I planned to stay at London for 4 days with my wife. The location of hotel is accessibly by underground Picaddaly or Elizabeth Line. However, the linked bridge is not sufficient for lighting . In addition, the hotel sign logo is too small to ignore entrance place. The breakfast food is not too hot for fried egg, sausage and as well as bacon etc. I came across the airport for incident. It caused to stop the airport underground services on 21 March 2025. At that moment , I was frustrated to outbound toward London city centre. I asked the receptionist to help me for an alternative transportation ways to city center. She told me in detail of transportation and wrote it the key connection points for bus and underground line for my guidance. With her advice, I could go and back from city centre and enjoyed for my sightseeing.
6/8
Gayatri Galloway
Double Room with Sofa Bed Non smoking
Stayed in Jan 2025
Family
14 review
9.0/10
Great
Posted on Mar 10, 2025
Early departure from Heathrow Airport Terminal 4? This is the place to be!!!!
The Holiday Inn Express is located in the same building as the Crowne Plaza: upon entering you go left for the Crowne and right for the Holiday, but you share the same atrium area and so you could really sleep in the cheaper hotel room and have a drink in the more fancy lobby… I think! I haven’t tried because we were traveling with the kids and just wanted a rest.
Breakfast is included and starts 6.30am even on the weekend so the kids were fed before we walked through the fully covered corridor into Terminal 4 in less than 5 min.
It’s absolutely genius and the rooms are modernised too, so no complaints here!!
Anonymous User
Standard Double Room
Stayed in Feb 2025
Solo travellers
89 review
10.0/10
Outstanding
Posted on Apr 13, 2025
Had a great stay at the hotel. Located close to Heathrow airport
Guest User
Standard Double Room
Stayed in Jan 2025
Solo travellers
10 review
10.0/10
Outstanding
Posted on Feb 16, 2025
excellent stay, lovely room, breakfast is very good and just a short walk from the terminal without getting wet in the rain
Had a good stay at Holiday Inn. The room was spacious and comfortable. Called to change the pillow sheet because had stains on it. A big thumb for the staff because they were friendly and helpful. Good location and nice breakfast. Would definitely stay again!
Anonymous User
Standard Double Room
Stayed in Jan 2025
Couples
39 review
8.5/10
Very Good
Posted on Feb 6, 2025
Good stay for catch up next day early morning flight the staff is helpful and friendly .
Youdexian
Standard Room
Stayed in Dec 2024
Family
51 review
10.0/10
Outstanding
Posted on Jan 25, 2025
Nice hotel. If you come out of T4, don't follow the Google nav. It's misleading. Facing the exit,there is a corridor on the far left that leads directly to the hotel. It's quite convenient.
Guest User
Standard Double Room
Stayed in Dec 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Good hygiene and excellent location to airport! The price is ok with breakfast.
Anonymous User
Standard Room
Stayed in Nov 2024
Family
32 review
8.5/10
Very Good
Posted on Dec 23, 2024
Hotel service is very good, staffs were very helpful and nice! Unfortunately, the cleanliness was very just ok, you can see some stain on the carpet and wall.