The Tasman, a Luxury Collection Hotel, Hobart

With a history of more than 200 years, the hotel is a blend of old and new. The newly opened hotel was rated as one of the top 50. Marriott, Near the harbor, it is very convenient to travel. The old park next to it and the market every Saturday are worth visiting. The breakfast is very rich, especially the cherries and strawberries. Tasmanian food is the best because the food is additive-free and not exported. Cherries are only in season for one month. I stayed for 5 days and the coffee art was excellent every day. There are many Asian employees and no communication problems.

This is probably the worst hotel I've ever stayed in. I don't know if the room has been cleaned seriously. There are no slippers, the tea bags in the bar are empty, and the note left by the previous guest is still in the room. The most annoying thing is that the electric curtains in the room are broken. I asked a worker to repair it. The worker said that there was no engineer to repair it that day, so it could only be like this. They gave us three eye masks and asked us to make do with it. I called the front desk and asked them to see if they could change the room. The front desk looked and said that there was no room to change. They threw their hands and had no way to do it, and there was no apology. The next day, I returned to the hotel and found that the cups we brought were missing. I asked Ctrip to help contact the hotel. It turned out that the room service took our cups to the kitchen. In order to get the two cups back, the room service asked me to write them an email at first, attaching photos of the cups. I refused because I didn't know how long it would take to find them after the email exchange. Later, they went to find them immediately after I communicated with them on the phone. While waiting for the cups to be delivered, I wanted to drink water with the hotel cups, and found that the bottom of the cups in the tea bar was a sticky layer of unknown substance. I don't know how long it has not been washed. Ctrip said that the hotel would communicate with me for compensation, but no one from the hotel contacted me.