To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.6
Service8.9
Cleanliness9.3
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All reviews(104)
Positive reviews(36)
Reviews with photos/video(4)
Awesome stay(8)
Friendly staff(7)
Clean and tidy(6)
Delicious breakfast(6)
Convenient parking(5)
Negative reviews(2)
Malta.shopwithme.biz
Comfort Double Room
Stayed in Feb 2025
Business travellers
5 review
4.0/10
Posted on Apr 2, 2025
We booked and payed in front online 4 rooms, one of them as a double room for 2 person.
Once we arrived there was only one towel in the doubleroom and a single bed? 1,40m. They gave us a second towel and told us thats the double room we booked - nothing else available. The joke- they offered us a free drink as a kind of appology in the morning - because even the ones booked a single bed hat a 2m queensize. Bad service, can't recomment this hotel.
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are very sorry that your booking was not processed correctly and that you were dissatisfied with the room assignment and service. This in no way reflects the standard we strive to offer our guests.We apologize for the inconvenience caused by the incorrect double room assignment and the poor service. Your feedback will be reviewed internally to avoid such misunderstandings in the future.It is very important to us that our guests feel completely comfortable during their stay, and we regret that we were unable to meet your expectations this time.We nevertheless hope to welcome you back at a later date to demonstrate that we are capable of providing better service.Sincerely,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Feb 2025
Business travellers
16 review
10.0/10
Outstanding
Posted on May 18, 2025
good enough
Response from Property: Dear Guest,Thank you for your great review and for taking the time to provide feedback.We are delighted that you were completely satisfied with your stay with us. Your review is both a wonderful affirmation and motivation for us.We hope to welcome you back soon!Best regards,Sergej Rosenberg – Online Reputation ManagerYour H-Hotels Team
Yangdoubaba(Jeffrey Nie nie)
Comfort Twin Room
Stayed in Sep 2024
Business travellers
117 review
10.0/10
Outstanding
Posted on Oct 7, 2024
The room is very clean and right next to the highway. The hotel has a restaurant and a good environment. It would be inconvenient if you don't drive. The hotel is not small and has free parking, which is very good.
Original TextTranslated by Google
Response from Property: Dear Jeffrey, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H+ Hotel Frankfurt Airport West. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Feb 2025
Business travellers
11 review
10.0/10
Outstanding
Posted on Apr 11, 2025
Parking is free. There is an Italian restaurant in the town, which is small but exquisite, the food is delicious, and the owner is super enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for posting a 5-point rating of your stay at our H+ Hotel. We are pleased to learn that you had a pleasant experience and would be delighted to welcome you very soon again.Best wishes, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
KZOR
Comfort Twin Room
Stayed in Aug 2024
Business travellers
15 review
9.5/10
Amazing
Posted on Sep 19, 2024
Except that the room is small and it is best to drive yourself. Everything else is good, recommended
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for your review of our hotel! On behalf of our entire team, I would like to thank you for your recommendation and am pleased that you had a pleasant stay at the H+ Hotel Frankfurt Airport West. Visit us again soon - we would be delighted!King regards, Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Feb 2025
Couples
2 review
9.0/10
Great
Posted on Mar 11, 2025
Hotel in a very good location for an overnight stay while traveling. Very nice food in the restaurant: fine cuisine! Good soundproofing from outside (location close to the highway and airport). Insulation between the rooms somewhat less. Quite small room. Coffee/tea and water available for free in the room and chocolate as a small gift. Very extensive and tasty breakfast: fresh rolls and pancakes :). Free open-air parking at the hotel. Good sauna and fitness.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your detailed and positive review! We are delighted that you were satisfied with the location of our hotel, our restaurant, and the amenities such as the complimentary coffee and tea, as well as the extensive breakfast.We appreciate your comment regarding the soundproofing between rooms and will review this in the future to offer our guests the best possible comfort.We look forward to welcoming you back soon and ensuring you have another pleasant stay.Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Oct 2024
Business travellers
7 review
9.0/10
Great
Posted on Nov 23, 2024
Very close to the highway. One side is very noisy. Can't leave early. Just make do.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your feedback! We are pleased that your stay was decent overall. We regret that it was a bit noisy on one side of the hotel due to the proximity to the highway. For future stays, we would be happy to recommend a room on the quieter side of the building if this is of interest to you.We hope to welcome you back soon and thank you for your valuable feedback!Best regards,Your team at H-HotelsSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Oct 2024
Business travellers
4 review
9.5/10
Amazing
Posted on Nov 20, 2024
This hotel is good, it is a good choice for those with cars and business trips
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your excellent review! We are delighted that you found our hotel to be a good choice for your business trip. We appreciate your feedback on the facilities, cleanliness and our service.We hope to welcome you back soon!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Chongshengsimayue
Comfort Twin Room
Stayed in Jul 2024
Family
36 review
9.5/10
Amazing
Posted on Sep 3, 2024
The hotel is nice and close to the airport, but there is nothing around it. There is a small supermarket 500 meters away. The breakfast is good and the price/performance ratio is very high. It is very convenient to stay here if you are in transit.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities and offers met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Jul 2024
Family
20 review
10.0/10
Outstanding
Posted on Aug 10, 2024
I originally booked a hotel at random, but I was very satisfied with the result. Although it is small, it is very clean. The front desk service attitude is also very good. It is more than 10 minutes' drive from the airport.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the H+ Htel Frankfurt Airport West. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Triple Room
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 19, 2024
We are in transit and wanted an overnight stay halfway and came across this hotel via Trip.com. Beautiful hotel, very neat, nice rooms. Nice shower, good breakfast. We were able to complete the trip well cared for and rested
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for leaving us this amazing review of your stay at our Hotel. We are grateful for your fantastic feedback confirming that your impressions went above your expectations and we already look forward to enable your next visit just as wonderful.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Dongfangshangzhanshen
Comfort Double Room
Stayed in Apr 2024
Business travellers
167 review
10.0/10
Outstanding
Posted on May 26, 2024
The location is pretty good and very convenient. I will go there next time, but the price is too expensive.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Frankfurt Airport West!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
angla_guo
Comfort Double Room
Stayed in Sep 2023
Travel with friends
3 review
8.5/10
Very Good
Posted on Oct 21, 2023
The hotel is located right next to the highway. Google Maps navigation is accurate and self-driving is quite convenient. It takes about ten kilometers to go to the airport, which only takes 15 minutes. The hotel is listed as 4🌟, the room is small, the box can only be opened flat at the door, there is a capsule coffee machine and capsules in the room, breakfast is rich, and parking is free. It is recommended to drive to Frankfurt Airport for the last night, it is very cost-effective. The hotel also provides an airport shuttle bus for a fee.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Feb 2024
Business travellers
49 review
10.0/10
Outstanding
Posted on Apr 1, 2024
I stayed alone and was not given a twin room, but a room with two single beds. This was my only regret. Everything else was satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Frankfurt Airport West.Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in Aug 2023
Business travellers
30 review
10.0/10
Outstanding
Posted on Sep 26, 2023
Facilities: Relatively complete
Hygiene: clean and tidy
Environment: Quiet, the location is also very good, good, close to the highway, just a few minutes away
Service: Very enthusiastic and will do a lot of things if needed.
Original TextTranslated by Google
Response from Property: Dear guest,We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in the H+ Hotel Frankfurt Airport West, it will be a pleasure for us.Kind regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager