Uptown Hoi An Hotel & Spa

Uptown Hoi An Hotel & Spa Reviews

Uptown Hoi An Hotel & Spa

209 Ly Thuong Kiet, Son Phong, Hoi An, Quang Nam Province, VietnamView Hotel Details
Uptown Hoi An Hotel & Spa
Uptown Hoi An Hotel & SpaUptown Hoi An Hotel & SpaUptown Hoi An Hotel & Spa
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Guest Reviews of Uptown Hoi An Hotel & Spa

9/10
Great
48 review
Verified reviews
Location9.0
Amenities9.0
Service9.1
Cleanliness9.0
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All reviews(48)
Positive reviews(37)
Reviews with photos/video(3)
Friendly staff(5)
Anonymous User
Deluxe Double Balcony With City View
Stayed in Feb 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 5, 2025
We like Lona so much, she’s friendly and helpful and even upgraded our room for us. The rooms are clean and well maintained, the only thing is their hot shower water is not stabilized, this minute is hot and next minute it will turn cold. The hotel is nearby Hoi An old town, it just 15mins away. We love the stay! Definitely will come back again in future.
Guest User
Family Connecting Room
Stayed in Aug 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Sep 30, 2024
Very nice staffs and good services
Doreen Dunn
Deluxe Double Balcony With City View
Stayed in Oct 2023
Couples
7 review
10.0/10
Outstanding
Posted on Nov 29, 2023
Convenient location, great breakfast, comfortable beds, excellent service from everyone that works there. They helped us with restaurants, shopping, and adventures. We highly recommend this hotel and will be back.
Bryson Ng
Deluxe Double Balcony With City View
Stayed in Nov 2023
Couples
2 review
8.0/10
Very Good
Posted on Feb 24, 2024
The hotel staff are very friendly and accommodating toward us.
エムシン
Deluxe Twin Balcony With City View
Stayed in Jan 2024
Travel with friends
21 review
6.5/10
Posted on Feb 25, 2024
The interior was in good condition. The staff was very responsive and I had a very comfortable stay. It took a little while to walk to Hoi An's old town, about 15 minutes. Accommodation costs are very reasonable, so I highly recommend it for backpackers.
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Guest User
Deluxe Twin Balcony With City View
Stayed in Jan 2023
Family
3 review
8.0/10
Very Good
Posted on Feb 16, 2023
The staff is friendly and the location is good since it is at the entrance of the old town. It seems like a place where you can make good memories.
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Guest User
Stayed in May 2025
Couples
8.0/10
Very Good
Posted on Jun 1, 2025
We stayed here for 3 nights, the staff were very welcoming. The room had the best air-conditioning we have had since travelling around asia , it was very quiet . Rooms we made every day and fresh towels put out . Unfortunately, there was work being done around the pool area on the day we wanted to use the pool, so we didn't get to use it . On the first day, breakfast was a la carte and we were told this was due to not many people staying at the hotel , the second day we were offered a buffet which was very average. All in all a great little hotel with a great location, 5 mins walk to the old town .
Guest User
Stayed in Apr 2025
Travel with friends
10.0/10
Outstanding
Posted on May 5, 2025
Clean, modern-feel hotel with very friendly staff. An easy walk to the river and old town Hoi An. Breakfast was included and was a reasonably varied buffet. This hotel offers a laundry service (within 24 hours and very inexpensive). We also had clothing tailored and delivered to the hotel. Would definitely return.
Guest User
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 5, 2025
Great staff, every one of them. Receptionists even communicated with our next accommodation for us. Super clean, nicest rooftop pool with 360 degree views, close to sites. This was actually not even where we had planned to stay, ******* left us hanging and we were forced to find our own accommodation and I’m actually very happy with the outcome
Guest User
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 4, 2025
My wife and I stayed 3 nights at the Uptown Hoi-An hotel and were really pleased with everything. As part of a Vietnam tour 16 of us checked in It is located on the outskirts of the old town with a 10 walk to the Japanese bridge and the place to catch a lantern boat or night markets. The room was very comfortable and there were plenty of electrical sockets for chargers etc, tea and coffee making facilities, hair dryer and safe. The laundry service has a good turn around time, that if you get your items to reception before 2pm, they will be back by 8pm. On the roof there is a small pool and loungers and it has a 360 degree view across all the town. Breakfast had enough choice for us. A cook is on hand to cook an omelette and other foods to go with it or toast or fruits etc. When we left all the hotel staff came out to wave us off which was really nice of them. We would definitely stay here again, if we're to visit again.
Guest User
Stayed in Jan 2025
Couples
8.0/10
Very Good
Posted on Feb 28, 2025
We stayed here for three nights with G Adventures and were very pleasantly surprised. Very friendly staff and nice room made it a good stay. We were located about a 20 minute stroll from the old town which was easily manageable. Breakfast was fine with a cooking counter for eggs though a few more fruit and pastry options would not have gone amiss. The weather did not really allow us to use the pool but those who did pop up said it was good.
Guest User
Stayed in Jan 2025
Other
10.0/10
Outstanding
Posted on Feb 19, 2025
Stayed here for 3 nights as part of a tour. Very comfortable hotel and staff were fabulous, couldn’t do enough for you. Enjoyable breakfast too. It’s well placed to explore lovely Hoi An, you can walk to the old town, riverside, market and all the POIs from the hotel. You can even walk to the beach if you’re reasonably fit. Very happy to recommend.
Guest User
Stayed in Dec 2024
Other
10.0/10
Outstanding
Posted on Jan 28, 2025
A real friendly hotel providing good quality accommodation in thd heart of this busy Vietnam city. The staff were very welcoming, breakfasts varied, rates reasonable. They provide a laundry service for guests and even provide free bikes to get around the city
Guest User
Stayed in Nov 2024
Other
10.0/10
Outstanding
Posted on Dec 18, 2024
Sue at the front desk was so helpful. Answering all my questions before we arrives and helped out with transport from Da Nang train station. 7min walk to old town or a cheap trip om the electric buggies. Awesome interconnecting rooms for family of 4. Reasonable prices. Beds comfortable and breakfast was yummy.
Guest User
Stayed in Aug 2024
Other
8.0/10
Very Good
Posted on Sep 7, 2024
Stayed at this hotel for a few nights and there were flying bugs regularly in the room particularly around the shower and sink area. The bath tub was filled with sand and I had not gone to the beach which was not pleasant. The breakfast options are limited compared to other hotels I stayed in throughout Vietnam. You can get your choice of eggs, toast, fresh fruit and a few Asian dishes but it rarely changes. There is only one lift meaning you can be waiting for quite some time before getting to and from your room. The location of the hotel is a good walk into the old town which is convenient. It's also a short scooter to the beach. And multiple stores nearby for snacks. The staff were also friendly and welcoming however the air conditioning is not kept on continuously in the hotel lobby and is only turned on when someone is sitting there. The room size is decent and there is a generous size roof top pool. Upon checking out, I was given a bill for two waters that were apparently used from the mini bar. I had not used these and they had instead seen my complimentary waters that I had put in the fridge. After explaining that I did not use anything from the mini bar, they removed these from the bill.