Metacity MK

Metacity MK Reviews

Metacity MK

1-7/F 968-970 CANTON ROAD, MONGKOK, KL, Hong Kong, ChinaView Hotel Details
Metacity MK
Metacity MKMetacity MKMetacity MK
Check available rooms for your travel dates
We Price Match
1 night

Metacity MK Guest Reviews

3.5/5
229 review
Verified reviews
Location3.8
Amenities3.1
Service3.6
Cleanliness3.5
Filter by:
Sort by:
All reviews(229)
Positive reviews(192)
Reviews with photos/video(77)
Easy to get around(26)
Awesome stay(24)
Friendly staff(18)
Great value for money(17)
Close to metro(13)
Beds were average(10)
Convenient for shopping(9)
Negative reviews(37)
trip travel123
Double Room
Stayed in Feb 2025
Travel with friends
6 review
2.5/5
Posted on Mar 20, 2025
The location of the hotel is not far from the Mong Kwok MTR station. However, the street nearby the hotel is dark.
Response from Property: Thank you for your comments, your encouragement is our motivation. We will continue to work hard to bring you perfect service! *We are very close to Mong Kok MTR station, Langham Place and shopping malls are nearby! * We hope to continue to provide you with quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
davidt
Triple Room
Stayed in Nov 2024
Travel with friends
27 review
3.0/5
Posted on Feb 21, 2025
The hotel location is in the heart of kowloon. There was many restaurants, shopping malls, cinemas, recreational parks to keep us busy. Hotel staffs were friendly and professional The rooms were good enough for 2 people. I will book again for my trip next time.
6/8
Response from Property: Thank you for your comments, your encouragement is our motivation. We will continue to work hard to bring you perfect service! *We are very close to Mong Kok MTR station, Langham Place and shopping malls are nearby! * We hope to continue to provide you with quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Mobility
Twin Room
Stayed in Nov 2024
Couples
56 review
1.5/5
Posted on Dec 27, 2024
Terrible … fifthy / looks - feel awfull! Defitely is a scam for staying there … Definitely A disaster !!!
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Steve CY Tai
Double Room
Stayed in Nov 2024
Couples
2 review
1.2/5
Posted on Dec 21, 2024
There is no restaurants around, all around are Marine stores, you can often hear the metal, loading and unloading noise. the toilet is designed horrible and you can't sit on the WC straight as the basin is right in front of you. There is no door toilet door which was broken, and uses a shower curtain as a door. The ceiling is seriously damped, there are ants on the desk that you cannot place any food on the table. TV reception is terrible, the pictures are instantly on and off. Both of us are not smoker and the room is strongly cigarettes smell, tried to switch to another room but still the same.
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Mickay
Double Room
Stayed in Nov 2024
Couples
38 review
2.5/5
Posted on Dec 16, 2024
Metacity mongkok : This hotel is more convenient and accessible if you're looking for a place to stay here in Hongkong. We booked online but this hotel needs $200 deposit inorder to check - in and certain amount for storing luggages as well . Rooms are clean and spacious but we noticed that our room door is not properly secured maybe damaged or broken from forced entry.
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Alfonso Ricardo
Double Room
Stayed in Nov 2024
Solo travellers
74 review
5.0/5
Outstanding
Posted on Dec 26, 2024
It was a nice hotel and near the MTR station
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Guest User
Double Room
Stayed in Feb 2025
Couples
1 review
1.7/5
Posted on Mar 27, 2025
It was a really horrible experience. The cleaner broke into our room very early in the morning and it turned out that she had been given the wrong room number. We haven't received an apology from anyone at the hotel. Also, the room was not very clean with yellow pillows (supposed to be white) and a clogged sink. A room for 600hkd is ridiculously high with the conditions and services given.
Response from Property: We are really sorry about this incident. We had punished the staff and we must not allow this happen in the future. Please accept our apologies.
Udai
Single Room
Stayed in Feb 2025
Solo travellers
122 review
4.5/5
Great
Posted on Mar 23, 2025
Centrally located hotel with decent sized room For single person. Bathroom was of decent size.
Response from Property: Thank you for your comments, your encouragement is our motivation. We will continue to work hard to bring you perfect service! *We are very close to Mong Kok MTR station, Langham Place and shopping malls are nearby! * We hope to continue to provide you with quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Rais Ramdhany
Single Room
Stayed in Dec 2024
Solo travellers
1 review
3.5/5
Posted on Jan 7, 2025
so far so good la
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you! Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Guest User
Single Room
Stayed in Nov 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Dec 21, 2024
I visited hing kong for total of 5 days and 4 nights and I was searching for something Budget-friendly but decent and clean. And that’s how I found Metacity MK. The staff are very polite and nice and just made everything possible to make my stay as nice as possible. The single room I booked was small but had everything I needed. It was clean and clean in ladies came every day or every two days to change the bed sheets and clean it , which is wonderful. The location is top , the price is top and the staff is top. Thanks to the, for making my stay wonderful and I would suggest this place to everyone.
Response from Property: 感謝您的意見，您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務！ *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務，謝謝！Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Rita GJ
Double Room
Stayed in Nov 2024
Solo travellers
8 review
2.2/5
Posted on Dec 15, 2024
I just stayed for one night. At arrival, they asked for a 200HK$ deposit in cash, which was not expected. They do not have an adaptor for chargers. The room was fine and pretty clean, but the bed was quite uncomfortable and it was too cold. Also, the hallway lights were on all night, you could see through the door, and the walls were too thin so the noise from people coming and going at night was too loud.
Response from Property: 感謝您的意見，您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務！ *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務，謝謝！Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Khwchan888
Double Room
Stayed in Nov 2024
Business travellers
33 review
2.7/5
Posted on Dec 18, 2024
Located in a quiet area of Mong Kok but one of the staff is rude. No free luggage storage service instead you need to pay $50.
Response from Property: 感謝您的意見，您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務！ *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務，謝謝！Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Guest User
Single Room
Stayed in Nov 2024
Business travellers
11 review
4.5/5
Great
Posted on Dec 5, 2024
High five to the front desk rep for retrieving some missing stuff. He really went above and beyond! Very good service. I highly recommend the staff in general. Attentive and helpful.
Response from Property: 感謝您的意見，您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務！ *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務，謝謝！Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Guest User
Twin Room
Stayed in Oct 2024
Couples
21 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel lobby is very large and clean the receptionists is nice and warm I like the way they serve the people who come to the hotel
Response from Property: 感謝您的意見，您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務！ *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務，謝謝！Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
gerardo
Single Room
Stayed in Oct 2024
Solo travellers
7 review
3.0/5
Posted on Nov 4, 2024
Location is great but the room was not clean enough vs similar hotels. Small bugs. Human hair, aircon leacking, Way too noisy.
Response from Property: 感謝您的意見，您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務！ *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務，謝謝！Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!