1-7/F 968-970 CANTON ROAD, MONGKOK, KL, Hong Kong, ChinaView Hotel Details
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1 night
Metacity MK Guest Reviews
3.6/5
182 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.2
Service3.7
Cleanliness3.5
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All reviews(182)
Positive reviews(156)
Reviews with photos/video(63)
Easy to get around(19)
Awesome stay(16)
Great value for money(14)
Amenities were average(11)
Friendly owner(11)
Close to metro(9)
Convenient for shopping(7)
Negative reviews(26)
Steve CY Tai
Double Room
Stayed in Dec 2024
Couples
2 review
1.2/5
Posted on Dec 21, 2024
There is no restaurants around, all around are Marine stores, you can often hear the metal, loading and unloading noise. the toilet is designed horrible and you can't sit on the WC straight as the basin is right in front of you. There is no door toilet door which was broken, and uses a shower curtain as a door. The ceiling is seriously damped, there are ants on the desk that you cannot place any food on the table. TV reception is terrible, the pictures are instantly on and off. Both of us are not smoker and the room is strongly cigarettes smell, tried to switch to another room but still the same.
Mickay
Double Room
Stayed in Dec 2024
Couples
38 review
2.5/5
Posted on Dec 16, 2024
Metacity mongkok : This hotel is more convenient and accessible if you're looking for a place to stay here in Hongkong. We booked online but this hotel needs $200 deposit inorder to check - in and certain amount for storing luggages as well . Rooms are clean and spacious but we noticed that our room door is not properly secured maybe damaged or broken from forced entry.
Guest User
Single Room
Stayed in Dec 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Dec 21, 2024
I visited hing kong for total of 5 days and 4 nights and I was searching for something Budget-friendly but decent and clean. And that’s how I found Metacity MK. The staff are very polite and nice and just made everything possible to make my stay as nice as possible. The single room I booked was small but had everything I needed. It was clean and clean in ladies came every day or every two days to change the bed sheets and clean it , which is wonderful. The location is top , the price is top and the staff is top. Thanks to the, for making my stay wonderful and I would suggest this place to everyone.
Rita GJ
Double Room
Stayed in Dec 2024
Solo travellers
5 review
2.2/5
Posted on Dec 15, 2024
I just stayed for one night. At arrival, they asked for a 200HK$ deposit in cash, which was not expected.
They do not have an adaptor for chargers.
The room was fine and pretty clean, but the bed was quite uncomfortable and it was too cold. Also, the hallway lights were on all night, you could see through the door, and the walls were too thin so the noise from people coming and going at night was too loud.
Khwchan888
Double Room
Stayed in Dec 2024
Business travellers
11 review
2.7/5
Posted on Dec 19, 2024
Located in a quiet area of Mong Kok but one of the staff is rude. No free luggage storage service instead you need to pay $50.
Guest User
Single Room
Stayed in Dec 2024
Business travellers
7 review
4.5/5
Great
Posted on Dec 5, 2024
High five to the front desk rep for retrieving some missing stuff. He really went above and beyond! Very good service. I highly recommend the staff in general. Attentive and helpful.
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Guest User
Twin Room
Stayed in Nov 2024
Couples
20 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel lobby is very large and clean the receptionists is nice and warm I like the way they serve the people who come to the hotel
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
gerardo
Single Room
Stayed in Nov 2024
Solo travellers
3 review
3.0/5
Posted on Nov 4, 2024
Location is great but the room was not clean enough vs similar hotels. Small bugs. Human hair, aircon leacking, Way too noisy.
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
anna
Double Room
Stayed in Apr 2024
Travel with friends
16 review
1.2/5
Posted on Apr 21, 2024
my experience here on metacity hk, well for me I find the hotel very simple yet tidy from outside hotel going inside lobby. there's a nice big sofa to sit on while waiting the hotel staff come back from eating their lunch. Have tv and Ac to make me and my friend relax while waiting have selected drinks session fridge using octopus if we feel thirsty. the service is good like I ask extra 2 towel because the other extra I use for my long hair extension and the other one for drying my whole body without charge that makes me happy because to other hotel need pay extra charge. Room is nice tidy and cozy. Thank you metacity.
Response from Property: Thank you for your review! We will take into account and make improvement on that. We hope to see you soon.
Thanks for your feedback!
We will try our best to improve and hope to serve you again next time!
Chocolatejanee
Single Room
Stayed in Sep 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
This hotel in Hong Kong very match for one people because have toilet in inside so it’s convenient for a woman if come to travel alone
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
NimishB
Double Room
Stayed in Oct 2024
Business travellers
11 review
3.7/5
Posted on Nov 4, 2024
Room was not so clean and too small room. Location is very good. Walkable distance from MTR.
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
cherryxuan511
Twin Room
Stayed in Sep 2024
Family
1 review
3.7/5
Posted on Sep 19, 2024
emmm is normal just want sleep one night ok la ..but is really want good take rest is no good …
Response from Property: Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect service! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!
Bibeka
Double Room
Stayed in Jun 2024
Couples
10 review
3.0/5
Posted on Jun 30, 2024
The location is great but the room can be much cleaner. The AC takes a while to get cool. Budget friendly hotel.
Response from Property: Thank you for your review! We will take into account and make improvement on that. We hope to see you soon.
Thanks for your feedback!
We will try our best to improve and hope to serve you again next time!
Middle-Aged Expat
Double Room
Stayed in Jun 2024
Couples
3 review
4.0/5
Very Good
Posted on Jun 23, 2024
Keeping in mind of price point, it was a decent stay.
Pros: A few minutes from Mong Kok station and malls. Quiet area. Good size bathroom. Towels are super fresh and clean.
Cons: You have to pay for water. Controlling water temperature in the shower was a challenge. Sometimes cold water was near scalding. Our air conditioner fan would rattle, sounding like a cricket. Could occasionally smell cigarette smoke despite being smoke free.
Will likely stay again, but will definitely keep these things in mind.
Response from Property: Thank you for your review! We will take into account and make improvement on that. We hope to see you soon.
Thanks for your feedback!
We will try our best to improve and hope to serve you again next time!
Marconotpolo22
Double Room
Stayed in Sep 2024
Travel with friends
68 review
3.0/5
Posted on Sep 14, 2024
It was good, and decent for the price/ cheap and convenient.
Response from Property: 感謝您的意見,您的鼓勵是我們的動力。我們會繼續努力繼續為您帶來完美的服務! *我們位置非常接近旺角地鐵站, 附近便是朗豪坊及商場! * 希望下次仍為您提供優質服務,謝謝!Thank you for your opinion, your encouragement is our motivation. We will continue to work hard to provide you with perfect services! *Our location is very close to Mong Kok MTR Station, and nearby is Langham Place and shopping malls! * We hope to provide you with high-quality service next time, thank you!