Guest User
February 13, 2025
The worst hotel I been in my life in terms of service and attitude。
When I checked in they asked for extra money ( tax fee) I told them I paid it. They said it is new and I have to pay cash or from my credit card.
I showed them on the app I paid that.
They should see in their reservation and if not ask if I paid and not tell me to pay ( some people will actually pay if they not familiar with the app or experience traveling) didn't even apologize and argue about it and said they don't know and it is new rule ( bad training of the workers)
At night I didn't had hot water and no phone in the room to call the recipient, need to go down. I called the number from the app, no one answered.
Can hear the people in the room above you or next to you ( and it can be very loud)
In the morning the water in the shower was crazy hot can't step inside to have shower 🤬🤬
Talked with the manger in the phone he hang up pretending is in the subway or something.
太差的服务和态度,小心他们会让你们付税虽然在软件已经付了