Guest User
April 6, 2025
Purpose of travel: I booked a room with one bed to travel alone
Location: It was close to the subway station and airport bus stop. There is a convenience store and McDonald's nearby.
Building condition: The building was very old. When I arrived at the 5th floor, there was a smell in the hallway. It was an old landscape with dust. It smelled like a room where locals live, and it was noisy.
Room condition:
1. When I saw the picture, it was a room with a large window, but the room I was assigned didn't have a window that opened (it may not have been a real window) and was right next to the counter.
2. I could clearly hear the conversations between guests at the counter. 3. The bathroom was so small that I couldn't stretch my arms. There was a door right in front of the toilet, so I couldn't sit on the toilet. To use hot water, I had to turn on the switch in the hallway 5 minutes before.
4. There was black dust on the air conditioner, so I didn't even want to go near it.
5. When I took a shower, the room was full of moisture, so I opened the door for a moment, and there was a cockroach right in front of me.
6. I turned off the lights and lay down to sleep, and I heard a rat running around on the ceiling. I had my earphones on all night and couldn't sleep at all.
7. The bedding and floor were clean to the naked eye. The towels were one disposable towel per night.
8. I tried to check in at 8 PM, but the owner went out to eat, so I had to contact him via WeChat or phone. The owner only speaks Chinese. Please note.
Accommodation response: I deeply regret booking 3 nights for about 85,000 won per night. The accommodation was in a mess, so I requested a refund, but of course I couldn't get a refund because it was a non-refundable condition in advance. I contacted Trip.com customer service, but they said, "We can't intervene because we are completely following the accommodation's decision." Many of the reviews I checked in advance had 4 stars or more... It's just my fault for believing fake reviews in order to get a cheap price.
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