Ramada Hong Kong Grand View

Having traveled to nearly sixty countries and regions and stayed in all sorts of hotels, this one ranks among my poorer experiences. On the positive side: The location is excellent, right in the bustling commercial area. There's a market right outside, making daily life very convenient, and it's also close to the MTR station. The room size is relatively large for Hong Kong hotels in the same price range. While the facilities are a bit dated, it's understandable given the price. The USB charging ports by the bed are a thoughtful touch. Overall, the hardware is acceptable. However, the hotel's service experience was truly disappointing, arguably the worst I've encountered in any hotel. The hotel itself doesn't offer many additional services, and the issues primarily stem from the two front desk staff members. I'm unsure if there's a difference in attitude towards mainland Chinese tourists, but the lack of service was clearly palpable. The first staff member had a harsh, condescending tone, as if lecturing me, and lacked basic hospitality etiquette. The second staff member, during check-in, had almost zero interaction. When I handed over my travel permit, they didn't even look up at me, snatching the document and practically tossing it onto the card reader. This small gesture made me feel distinctly disrespected. Throughout the entire process, I was only told my room floor; there were no other service-related remarks. Ramada is, after all, a chain brand hotel. Even if the room rates aren't high, there should still be a basic service standard. Even compared to typical budget hotels in mainland China, the service quality here falls far short.

Pros: During the peak summer season, the price is quite good value for money, and they offer family triple rooms. If you want to experience authentic Hong Kong local life, you can book this hotel. There are also many local eateries nearby. The room space is quite large, and there's a sink right by the entrance, which is convenient for washing things. The bay window provides good natural light. In terms of transportation, both buses and the MTR are conveniently located within 500 meters, making it quick to get to the Yau Tsim Mong area. There are also tram terminals and the Chun Yeung Street tram stop nearby. Food deliveries are left directly on the counter at the hotel lobby's group reception. Staff will ask for verification when you pick up your order, so they do a good job with security. Cons: There are many seafood shops around the hotel, so it's inevitable that the hotel lobby, both inside and out, smells of seafood. However, the smell disappears once you go upstairs. The bathroom is quite small, making showering a bit cramped. The room does not provide drinking water or toiletries like toothbrushes (I looked it up, and Hong Kong has a plastic restriction policy). The tissues are also just toilet rolls.

The hotel is in a great location, very close to North Point Station on the Island Line, about a 10-minute walk. It's also super convenient to take the A11 bus from the hotel to the airport. The bus stop is just a 10-minute walk from the hotel, directly across the street on King's Road. The A11 goes straight to the airport, costs HK$41, and takes about 1.5 hours. The hotel doesn't offer breakfast, but there are plenty of restaurants and dim sum places nearby, so there's no need to book breakfast. Just make sure you have Hong Kong dollars ready, as some restaurants don't accept WeChat Pay or Alipay, or they use a 1:1 exchange rate for Alipay, which isn't worth it. The hotel's cleanliness is just okay, and the facilities are a bit old. The main entrance faces a wet market, which can be quite messy and dirty, especially when it rains. If that bothers you, you might want to reconsider. You can store your luggage there. The picture shows the wet market at the hotel's main entrance, but it actually has a lot of local flavor and lets you experience everyday life.

Pretty good, actually bigger than I expected, and you can see a partial view of Victoria Harbour from the window. The cleanliness was generally good, and the service was excellent. They also offer luggage storage, which is a plus. Although the facilities are a bit older, everything works perfectly. A really great feature is the wireless charger right next to the bed, very convenient for charging your phone.

We were a group of four and booked two rooms for three nights. The hotel assigned us rooms 2409 and 2413. Honestly, the hotel's location is great, very close to the subway station, which makes getting around super convenient. However, room 2413 was never cleaned and was incredibly noisy. We could hear singing, conversations, and even doors opening and closing next door. It was a really poor experience. Picture three shows room 2409, which was fine and cleaned daily. Picture four is the view from room 2409.

For this price in Hong Kong, this hotel is quite good. The room is spacious, the facilities are excellent, and the environment is pleasant. It's also relatively close to the MTR station, and there are plenty of food options downstairs!