Hawthorn by Wyndham JianShui

1. There are a lot of luggage. If you call the front desk but no response, you must wait for the porter to go back. 2. Dry the clothes before going out. Write a note to ask the front desk to help pick up the clothes. They promised very well. But when I returned to the room at night, they didn’t pick them up. They were still in the dryer. 3. I felt a very loud shaking sound when I went back at night. I called the front desk and learned that the KTV downstairs was on the highest floor and could not be adjusted. I fell asleep after 2 am and decisively checked out early. 4. In order to refresh myself, I brought my own cup for breakfast and made coffee from the restaurant, but was told that it could not be taken away. I didn’t sleep much all night and had to drive. When I made a cup of coffee, a lady in casual clothes pulled the employees next to me and complained loudly. This breakfast was very suffocating, but I endured it and didn’t have a dispute. Later I learned that the lady was the owner of the hotel. In this situation, it takes a lot of effort to run this store well. If Wyndham continues to do this, it will be a mess. 5. I forgot to bring the room card. I made the card directly after mentioning the room number. It should be that I have not been trained. It is easy to cause a big problem. 6. Give the housekeeping department a five-point rating for their good hygiene.

選擇1分是因為沒有0分 親子旅遊訂了三天二晚，原本追加了一晚，因為服務態度不好取消了追加的。 28號下午三點多在前台訂了晚上6點半69. 9套餐，晚餐時衹上了單人套餐，差不多結賬才告知是單人餐。 29號早上早餐時，告知要小孩（1.23）超高要收費，我説小孩才超了幾釐米，昨天早上都沒收，加上昨晚上我訂了雙人餐，你們衹給了單人餐都沒和你們計較了，能不能免了，後來服務員打電話給老闆説，答覆要先收費在攜程上點了好評後才沿路退回，怎麼可以這樣要求顧客呢？我向前台反映情況，前台服務員説超高規定收取的，我説超了幾釐米，之前我訂的雙人餐衹上了單人餐都沒計較的，前台説餐廳的事情前台管不了，要我向餐廳提出要求。我説了餐廳要求我先付款，退房後點評好評才退款，我説怎麼可以這樣綁架於我要求好評？點評是客人最真實的評價，不可以強加於我的。 另外房間衹有二張櫈子，沒有行李架，行李衹能放地上，建議增加行李架。

值得推薦！ 房間乾淨整潔，設施新，住着很舒服。早餐種類不少，味道也好，能吃得很滿足。 停車場特別寬敞，停車方便又安心。服務也沒話説，工作人員熱情周到，有需求響應快。 性價比高，下次來還選這。