Find Auckland Hotels With Hot Tub

This is an excellent place to stay if you're transiting through Auckland airport. Being an exceptionally easy, 2 minute walk from the international terminal means that you're not having to juggle shuttle buses and whatnot. Staff are friendly and attentive, and the rooms have everything you could need for an overnight stay. The whole place feels fresh and new. Highly recommend.

On March 13 to March 15, I stayed at the Intercontinental Auckland. My first night at that hotel was probably the worst of any hotel stay in my life. We arrived at 930AM from international flight from the US. The hotel did not have a room ready, which was understandable. There actually were rooms ready, but the front desk did not want to assign an upgrade. The bell hop held our bags and was to place our bags into the assigned room. We come back at 515PM, get the room keys. We go to the room and we cannot enter the room because the security flapper was closed. We go back to the front desk. The assistant manager goes up with us to the room. Of course, he cannot open the door. We are told to go to dinner, and the hotel would cover half of dinner. At 630PM, we are given another room, and told that dinner would all be comped. We wait in the new room for 4 more hours. Just after 1020PM, a bellhop brought us our bags. We waited 5 hours for our bags. We were tired after a 16-hour flight. We needed our meds and our CPAP machine. During this period there were numerous conversations of we’re doing the best we can. Hogwash! I spoke to the assistant manager at our room’s door at approximately 730PM. I told him he needed to drill the locks on the interconnecting doors. Because you see, our room was identical to the previous room. We only reserved one room. The assigned rooms had interconnecting doors. We suspect that the person who put our bags into the first room, exited from the other room after closing the shared doors. That person never checked our room’s security flapper. Comping our dinner, did nothing for the situation. The hotel should have put us in the nicest suite available. As that would have been the best service recovery! I know they were available, because I checked the IHG app. Instead, we get verbal apologies that never addressed our needs!!! Hello, we could have had a medical emergency, and this hotel plays with keys? There was no formal apology from the general manager, who never seemed to get involved. The comedy of errors and lack of empathy was astounding. At one point, I felt that the hotel was insinuating that somehow, we did this! Like really, how is that possible? The actual hotel is very nice. The room was very clean and the bed comfortable. The location cannot be beat if one is leaving on a cruise from Auckland. BUT, we would never stay at this hotel again! The actual operation of the hotel is very poor for a 5-star property. There is no good reason for what happened to us. I left after our 2 night stay, furious, aggravated and disappointed!!!

Easy late night check-in. Staff member gave us a SIM card so that we could connect locally immediately. Very comfortable room. Easy access to all Central Business District restaurants, galleries, buses etc. but away from the CBD noise.

I'm in LOVE! Cosy, Welcoming, Boutiquey. Went for a night away from my boys felt like I'd had a week at a spa. The staff were attentive and kind without being stiff necked. Room service from the restricted late night menu was DELICIOUS and the in-house breakfast was a perfect selection of light continental or eggs any way. The open fire was warm and inviting being tended by a waiter but i really did feel like I could put a log on it if I had I had itched that urge, My room had views of the city ferry's coming on a gloomy day. I happily watched them from my bed tucked up with my selection of pillows and the soft cotton and wool blanket. I'll be back sooner than later I expect and I'll be asking for the same room. An awesome example of the best of what our city has to offer. Made me proud to be a JAFFA!

There is a fat white man at the front desk of the hotel. He discriminates against Chinese people, doesn't say hello to Chinese people, rolls his eyes, speaks sarcastically, and is not recommended to stay! The room is small, the hotel is very old, the hygiene is average, and the breakfast is OK.

So clean, comfortable, lovely and full of greeneries with a garden and a little fountain. Good value and a pleasant surprise! Feels like a nice countryside stay but with good bedding, pillows and service.

Everything was PERFECT. Incredible staff, every single person working there was so lovely. We cant wait to be back here. Thank you

Very, very modern design, the car stopped in front of the door and was impacted by the luxury and high-end visuals, leaving the lobby alone, see picture. The suite we booked, although the room is not large, is understandable in the harbour area of downtown Auckland. However, the room's facilities are complete, and the hotel's grades are displayed everywhere. The supplies are divided into two sets of his / her, and all kinds of beverage snacks in the mini bar are also casually eaten. The hotel's breakfast is on the 15th floor and things are very fresh and delicious. The location of the hotel is also quite good. Walking to the famous Queen Street shopping, gucci shop, lv shop, dfs duty-free shop are all only a 5-minute walk, and naturally there are many high-end restaurants. In short, a modern, high-end, comfortable and convenient hotel choice is highly recommended and will enhance the overall experience in Auckland.

I recently stayed here again before a yacht race the next day and also Thursday before Coastal Classic . Everytime we have visited we have been greeted with smiles and a can do attitude . One example is we needed a early breakfast before the annual coastal classic race and asked if we could order breakfast for 6:30am instead of 7 . The staff said no problem we can organise it with the kitchen . We arrived in the restaurant at 6:30am and our meals were sitting under the hot lights freshly cooked and hot ready to go . What great service ! I also like the ease of parking ( getting there is a little challenging due to road works at the moment and there is plenty of room to park before heading to reception . I recommend this place for great service , good food , a room with a view if required , clean modern rooms and a nice breakfasts .

Great location and service. Stayed in the M Suite which was incredibly spacious and comfortable. Breakfast was great. Would definitely stay here again soon.