Carlton International Mansion (Huizhou University of Economics)

Carlton International Mansion (Huizhou University of Economics) Reviews

Carlton International Mansion (Huizhou University of Economics)

No.38 Xinle Road, Huicheng District, Huizhou, Guangdong, ChinaView Hotel Details
Carlton International Mansion (Huizhou University of Economics)
Carlton International Mansion (Huizhou University of Economics)Carlton International Mansion (Huizhou University of Economics)Carlton International Mansion (Huizhou University of Economics)
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Carlton International Mansion (Huizhou University of Economics) Guest Reviews

4.5/5
Good
182 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(182)
Positive reviews(176)
Reviews with photos/video(41)
Clean and tidy(31)
Awesome rooms(19)
Friendly front desk staff(17)
Classy environment(15)
Great value for money(8)
Many dining options(7)
Would stay again(4)
Perfect for business trips(3)
Negative reviews(6)
Zuoyinvai
Stayed in 2023년 10월
Business travellers
14 review
4.7/5
Amazing
Posted on 2023년10월24일
The mahjong room stinks. People who come here for exams should not book the mahjong room. Although the mahjong room is big, it stinks.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience. We are sorry for the bad experience you had during your stay. The hotel is constantly developing. We will strengthen the smoke odor treatment in the mahjong room and ensure ventilation, disinfection and smoking. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests. The hotel has seasonal activities recently, and we look forward to your participation! We welcome you to stay again! Work number: 001
Guest User
Stayed in 2024년 4월
Business travellers
2 review
5.0/5
Outstanding
Posted on 2024년4월14일
The service is very good, the environment is also good, and there are many restaurants downstairs
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Zhong Sir
Stayed in 2024년 2월
Business travellers
1 review
1.0/5
Posted on 2024년2월21일
The upstairs was being renovated and it started to get very noisy at around 8am. I couldn't sleep at all and the problem couldn't be solved even after calling the front desk.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Carlton. We are sorry that we failed to bring you a perfect stay experience this time. We hope that next time we can continue to provide you with meticulous service and complete facilities to meet all your needs during your stay. We sincerely hope that we can meet you again in the hotel in the near future, so that we have the opportunity to provide you with more warm and thoughtful service!
Anonymous User
Stayed in 2023년 8월
Booked for others
1 review
1.7/5
Posted on 2023년8월14일
False advertising, including the wardrobe and toilet area is less than 23 square meters. Including the bay window area is no more than 25 square meters.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. Maybe it is fate that allows you and us to have a beautiful encounter. Be fully prepared for our next meeting.
Guest User
Stayed in 2024년 1월
Family
7 review
5.0/5
Outstanding
Posted on 2024년1월30일
New hotel. The hygiene is average. It may be an accident. The front desk lady solved it immediately. The attitude is very good. It is OK to stay for one night. The price is not expensive.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Stayed in 2024년 3월
Other
1 review
5.0/5
Outstanding
Posted on 2024년3월27일
Clean and tidy, good front desk service, helped buy water, thank you very much
Original TextTranslated by Google
Response from Property: Thank you for your good comments. We are very happy. It is also a kind of fate to meet you during your journey. We will treat you gently and look forward to meeting you again.
Guest User
Stayed in 2024년 1월
Solo travellers
6 review
5.0/5
Outstanding
Posted on 2024년2월1일
The room is pretty good, clean and comfortable. It's very comfortable to live in. It's lively at night. It's close to the school. There are many places to eat. The price is moderate. The experience is pretty good. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Stayed in 2023년 12월
Business travellers
8 review
5.0/5
Outstanding
Posted on 2023년12월16일
Very comfortable, clean, and quiet. The front desk ladies were very welcoming. When I checked out, they gave me a cup of hot coffee☕. When they saw me leaving for the car, they packed me another cup of coffee😘
Original TextTranslated by Google
Response from Property: We have confirmed that we have met the right person. Thank you for your five-star praise. This recognition of everything we do really makes us feel how valuable it is to serve with heart! We will always maintain a high standard of service.
Guest User
Stayed in 2023년 6월
Other
6 review
4.7/5
Amazing
Posted on 2023년6월9일
Thanks to Carlton Hotel for preparing the college entrance examination milk bread and ornaments for the candidates. Although the room is not big, the full sense of ceremony makes the children feel very warm. It is very quiet at this time of rest and no noise from outside can be heard.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! Work No.: 001
Zhouzhonghui
Business Queen Room
Stayed in 2023년 6월
Family
2 review
5.0/5
Outstanding
Posted on 2023년6월9일
I booked a room for three days and checked out one day in advance. The front desk lady asked me to apply for a refund online, which was quickly processed for me. I stayed in a hotel near the college entrance examination site. The front desk sent me a milk bread with the words "Pass every exam" and hung a pendant with the words "Successful exam". The front desk also gave the college entrance examination candidates mineral water with the words "Pass every exam", inspirational candies, refreshing coffee, and masks. The hotel is clean and hygienic. For friends near this hotel, Carlton is still the first choice, a cost-effective hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! Work No.: 001
Guest User
Stayed in 2023년 6월
Family
6 review
5.0/5
Outstanding
Posted on 2023년6월15일
The room is large, clean and the front desk service is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! Work No.: 001
Anonymous User
Stayed in 2023년 10월
Couples
2 review
5.0/5
Outstanding
Posted on 2023년10월31일
The service attitude is very good. The lady at the front desk and the cleaning aunt at the customer service are warm and considerate. There is coffee and milk self-service, which is a very good choice.
Original TextTranslated by Google
Response from Property: Thank you for your good comments. We are very happy. It is also a kind of fate to meet you during your journey. We will treat you gently and look forward to meeting you again.
Guest User
Business Queen Room
Stayed in 2023년 10월
Other
7 review
5.0/5
Outstanding
Posted on 2023년10월16일
I give a thumbs up to the hotel, because I placed the order two months ago, and then the room type was changed and I was assigned to another room. The front desk lady tried her best to help me coordinate one, and I am very grateful. And the slightly fat sister (no offense because I don’t know her name), because I usually stay in hotels because of many exams, the sanitary facilities and environment of this hotel are really much better than others, which is suitable for exams. I also hope that I don’t have to come again after passing this exam, hahaha. Finally, thank the front desk lady!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! Work No.: 001
Guest User
Stayed in 2023년 3월
Business travellers
2 review
5.0/5
Outstanding
Posted on 2023년3월26일
The front desk service attitude is very good. They considerately upgraded the suite. It is very quiet and also provided breakfast for every exam. I hope the exam goes well this year and I will never come again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! Work No.: 001
Anonymous User
Stayed in 2023년 9월
Solo travellers
47 review
5.0/5
Outstanding
Posted on 2023년11월28일
Very good, good environment, good service. Very good, good environment, good service. Very good, good environment, good service. Very good, good environment, good service. Very good, good environment, good service.
Original TextTranslated by Google
Response from Property: We have confirmed that we have met the right person. Thank you for your five-star praise. This recognition of everything we do really makes us feel how valuable it is to serve with heart! We will always maintain a high standard of service. Welcome to visit again.