14 Taepyeong-ro 353beon-gil, Seogwipo, Jeju Province, 63595, South KoreaView Hotel Details
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Mstay Hotel Guest Reviews
8.5/10
Very Good
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.0
Service8.3
Cleanliness8.7
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All reviews(121)
Positive reviews(114)
Reviews with photos/video(22)
Convenient location(33)
Clean and tidy(21)
Awesome stay(20)
Great value for money(18)
Awesome rooms(17)
Friendly staff(16)
Near shopping area(9)
Loved the view(8)
Negative reviews(7)
Anonymous User
Deluxe Family Twin Room (City View)
Stayed in Aug 2024
Family
117 review
8.0/10
Very Good
Posted on Sep 5, 2024
Good and clean hotel. Parking is outside the hotel. But the room is clean and good the place when you see outside you can see the nice view of halasan mountain.
Anouch
Superior Family Twin Room (No View)
Stayed in Jul 2024
Travel with friends
47 review
10.0/10
Outstanding
Posted on Aug 26, 2024
Staff is really nice and the location is great. The pool is only open from 10 am to 8pm but it looks good. I recommend this place if you want to stay in Seogwipo
Luv holi
Superior Family Twin Room (No View)
Stayed in Nov 2023
Family
2 review
7.5/10
Posted on Feb 8, 2024
Nice hotel and location not bad. Below the hotel has a minimart. It was near a market and can walk to nearby for food. Cos we drove a 9 seater vehicle we have to park at the mulit storey carpark opposite.(shown in pic). The hotel is clean and nice for the price we pay and spacious room. Just that, no bath towels only small ones. And toiletries is not complete. Bring your own.
Aris Umei
Superior Family Twin Room (No View)
Stayed in Aug 2024
Couples
5 review
10.0/10
Outstanding
Posted on Dec 9, 2024
veey clean and romantic
Guest User
Stayed in Nov 2023
Family
6 review
10.0/10
Outstanding
Posted on Jan 20, 2024
Enjoyed our stay at the hotel. Room was clean and we felt safe.
Urak
Superior Family Twin Room (No View)
Stayed in Jan 2025
Family
1 review
4.0/10
Posted on Feb 9, 2025
No cleaning
Guest User
Stayed in Nov 2022
Travel with friends
1 review
9.5/10
Amazing
Posted on Dec 23, 2022
extremely great hotel for it's price. room service was great with daily refill of bottled water and clean towels!
Yu Cai
Stayed in Sep 2022
Couples
9 review
9.0/10
Great
Posted on Oct 19, 2022
Clean, convenient for eating and sight-seeing. Good window view to Hallasan. Receptionist very willing to help. Nice experience. Highly Recommended!
Guest User
Stayed in Aug 2023
Solo travellers
3 review
10.0/10
Outstanding
Posted on Sep 25, 2023
Great Location, Nice Spacious Room, Helpful Staff
Kanan Phayattrakul
Stayed in Jun 2022
Travel with friends
2 review
10.0/10
Outstanding
Posted on Aug 2, 2022
The hotel location is very near from tourist spots. Their services were really nice. There is convenient shop under the building, so we were easy to grab the food and snack.
Guest User
Deluxe Family Twin Ocean
Stayed in Mar 2025
Travel with friends
19 review
9.0/10
Great
Posted on Apr 7, 2025
The hotel is extremely well located, close to the Occasional market, with many restaurants in the surrounding area. Room bathroom has strong water supply, dry and wet separation, with smart toilet. The room is quite spacious, the big window scenery is the most beautiful, you can see the Torishima Shingen Bridge. The worst thing is that the car has to be parked away from the hotel in a public parking lot, but close to the hotel.
Original TextTranslated by Google
Response from Property: 엠스테이 제주 호텔을 이용해 주셔서 진심으로 감사드립니다. 고객님께서 편안하게 투숙하셨다니 저희 모두 큰 보람을 느낍니다. 저희는 언제나 고객님의 만족을 최우선으로 생각하며, 더욱 발전된 모습으로 한층 더 나은 서비스를 제공하기 위해 끊임없이 노력하겠습니다. 앞으로도 변함없는 관심과 성원 부탁드립니다. 감사합니다.
Guest User
Superior Double Room (No View)
Stayed in Feb 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Very good room, they even upgraded my room type. You can see Halla Mountain from the window of the room, which is really beautiful. This hotel in Seogwipo is highly recommended!
Original TextTranslated by Google
Response from Property: 엠스테이 제주 호텔을 이용해 주셔서 진심으로 감사드립니다. 고객님께서 편안하게 투숙하셨다니 저희 모두 큰 보람을 느낍니다. 저희는 언제나 고객님의 만족을 최우선으로 생각하며, 더욱 발전된 모습으로 한층 더 나은 서비스를 제공하기 위해 끊임없이 노력하겠습니다. 앞으로도 변함없는 관심과 성원 부탁드립니다. 감사합
Guest User
Deluxe Family Twin Ocean
Stayed in Feb 2025
Family
3 review
7.5/10
Posted on Mar 14, 2025
It's an ocean view, but the sea is far away. It was nice that it was close to the Olle Market. It's a shame that there was no arrangement for additional people even after cleaning. It's a bit much to pay extra and go get additional items!
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shskjxkxdk
Superior Double Room (No View)
Stayed in Feb 2025
Couples
6 review
7.5/10
Posted on Mar 6, 2025
It was clean, but the facilities were a bit outdated.
Parking was only available at the parking tower, and you had to use the public parking lot in front of the hotel for outdoor parking! There was an outdoor parking lot for a hotel right next door, so I looked into it and found out that there were two hotels in the same building (even the names were similar, so I didn't think they were different hotels) and that outdoor parking lot was another hotel parking lot..ㅎ I was shocked because the front desk staff who answered the question the day before and the front desk staff the next day said different things.
Also, there weren't enough outlets inside the room. In one place, I had to crouch down and stretch my arm under the table to plug it in, and in the other place, the bathroom~ Both were really inconvenient to use, so I asked about this and they said there was one next to the room phone, but I had to lift the bed mattress to use it.. It was an outlet that I absolutely couldn't use.
So I charged my phone and spare battery in the bathroom for three days, and it was really inconvenient to go back and forth.
Considering the cheap price, it was a place that wasn't that great in many ways~
Original TextTranslated by Google
Anonymous User
Superior Double Room (No View)
Stayed in Feb 2025
Family
6 review
7.5/10
Posted on Apr 4, 2025
The parking lot is not downstairs of the hotel, you have to go to the parking lot opposite, but it is also free
Original TextTranslated by Google
Response from Property: 엠스테이 제주 호텔을 이용해 주신 고객님께 감사드립니다. 앞으로도 편안하고 품격 있는 서비스를 제공하기 위해 노력하겠습니다. 감사합니다