Potsdam Hotels with Wi-Fi

"Reception wasn't so good. A young receptionist, chewing gum with her mouth open, managed to force out a hello and then handed over the room key without explanation. We've received a friendlier welcome. Breakfast was good. Room was clean. The stairwells are not for use except at the reception. Therefore, the walks are very long."

"Very helpful staff at the reception, who also help on the phone! This is how I received, for example, a water cooker on request and the information I needed. Since I had to do in the area, the location was ideal for me. There are few free parking places around the hotel, so it is better to book a parking place there, if necessary in the deep garage."

"Despite the 10mins long walk on main road to the hotel (they do provide sign to guide you), I really enjoyed my stay that is away from the city. The front desk staffs are very friendly in helping me in renting a bicycle and using their sauna. A great place to unwind and relax with long cycling path. The breakfast is acceptable and filled with choices. The front desk staffs also informed me that they do sell pizza when I come back late one night as everywhere nearby was closed"

"We stayed in two suite rooms. One for 3 people and another for 4 people. Both suites were spacious, fully furnished, and equipped with excellent amenities including a washing machine and dishwasher. The location was very convenient: just 3 minutes from the S-Bahn station, 4 minutes from the tram stop (Haltestelle), and only 5 minutes from Ristorante Toscana. We had a fabulous stay and truly appreciated the comfort and convenience provided. Highly recommended!"

"This is new hotel, conveniently located very close to the central train station in Potsdam. Take the exit to Friedrich-Engels-Straße, turn right and you already see the new nice looking building about 300 m away on the other side of the street ”Lange Brücke” (long bridge). The reception and breakfast area is on the first floor (Erdgeschoss), well lighted with large windows. Everything looks new, nice and neat. (No worries, no smell at all from construction materials or new furniture, also not in the corridors or in my room). The standard room I booked is small with minimalistic furniture, but I like it simple anyway. The tiles in the bathroom are real cool and nice looking, so is the carpet and color arrangement in the floors. The staff was friendly, but you need to be a bit patient, as several if them are new and still being trained on the software to check in. 😊 No doubt, next trip to Potsdam I will chose the same hotel."

"First of all, the location was good because it was right in front of the train station. It's quite a distance, but I walked to Sanssouci during my break. The picture is the view from the train station, but what you see is not Sanssouci, but a different building. If you go that far, there are restaurants and cafes nearby."

"The staff at the hotel was exceptionally friendly, the breakfast buffet was very extensive and delicious. It is seen individually that the building has come into the years and could need a little lifting in the form of color and newer equipment. For the location is very good, centrally located and everything is well reached. You should work with this pound."

"First of all, we have to say that the room was neat and clean. The breakfast was also fine and the location was great. However: We booked a suite with a city view for 4 days. We got a smaller (mini) suite facing the inner courtyard, which we hadn't realized until then because we were given a ”suite” when we checked in. It was only after three days that we realized that we hadn't actually gotten the room we had booked - unfortunately too late. In addition, although we had a small kitchen with a refrigerator, dishwasher, kettle and microwave, there were no plates or glasses, which we had to ask about at reception. The hotel says that it doesn't clean the room until after the second night. This wasn't a problem for us and so we prepared the room accordingly after the second night so that the cleaning staff could work without interruption. In the evening we realized that no one was there. The reception was so full that we couldn't let anyone know. We also assumed that someone would come on the third day at least. The next morning we put up a sign on the door asking for cleaning. In short, no one came again. When we finally went to reception, we were told that this was an external service provider who had carried out the cleaning according to the documents, which of course was not the case! Other guests had also complained about this. Since we had already paid and therefore could not get a refund, we were treated to a drink at the bar and a chocolate bar for breakfast. So our ”suite” was not cleaned once in 4 nights, let alone the trash can emptied. The highlight was when checking out, when I was suddenly asked to pay a bill. After I told them that I had already done this in advance, the receptionist said that this was just a blocking of the amount but that I still had to pay the regular amount. What surprised me most was that the amount did not match my booking at all. When I pointed out again that I had already paid, the receptionist said he had confused me with another guest and that I could leave..."